セーフティボックス (室内)、デスク、ノートパソコン用作業スペース、遮光カーテン

レッド ルーフ イン ミルフォード - ニューヘブンの口コミ

2 out of 5

口コミ

7.0

良い

評価 10 - 1003 件の口コミ中 293 件が非常に良い" "
評価 8 - 1003 件の口コミ中 275 件が良い" "
評価 6 - 1003 件の口コミ中 171 件が普通" "
評価 4 - 1003 件の口コミ中 115 件が不満" "
評価 2 - 1003 件の口コミ中 149 件が非常に不満" "

7.2/10

清潔度

7.4/10

スタッフとサービス

6.6/10

設備とサービス

6.6/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

10/10 (非常に良い)

HISATAKA

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 9 月に 1 泊滞在
Oniel Rediresponse Specialist からの返信 (投稿日 : 2023 年 9 月 22 日)
Hi Hisataka,Thank you for taking the time to write a review of your stay at the Red Roof Inn Milford - New Haven. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRediresponse Specialist

10/10 (非常に良い)

Miguel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Exactly what I needed
2024 年 5 月に 1 泊滞在
Adraine Rediresponse Specialistからの返信 (投稿日 : 2024 年 5 月 22 日)
Hello Miguel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MILFORD - NEW HAVEN and I appreciate your 5/5 score following your stay. It is great to know that our hotel was exactly what you need. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,AdraineRed Roof Management Rediresponse Specialist

6/10 (普通)

Loretta

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
A clean place to drop your head
2024 年 5 月に 2 泊滞在
Adraine Rediresponse Specialistからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Loretta, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN. It is great to read that you found our hotel to be a clean place to sleep. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,AdraineRed Roof ManagementRediresponse Specialist

4/10 (不満)

mark

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
2 inch gap under door I could see my car under the door. Hotel told me oh well I found a worker to nail some vinyl molding to the door. arking lot that you could imagine Walter White walking There is an old RV in the parking lot that looks like it belongs on the show Breaking Bad. Stay next door at the Spring Hill Suites
2024 年 5 月に 1 泊滞在
OnielRediresponse Specialistからの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you Mark, for taking the time to write a review of your stay at the Red Roof Inn Milford - New Haven. Please accept our most sincere apologies for the issues you had with the room you were assigned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist

6/10 (普通)

Marvin

家族旅行
良かった点 : 清潔度、スタッフとサービス
Matteess needs replacing. For a Budget hitel we were satisfied. Staff was great!
2024 年 5 月に 3 泊滞在
Oniel Rediresponse Specialist からの返信 (投稿日 : 2024 年 5 月 21 日)
Thank you Marvin, for taking the time to write a review of your stay at the Red Roof Inn Milford - New Haven. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware. Another thing we acknowledged was that you took liking to our staff. Regarding the mattress your feedback with be taken into consideration. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

2/10 (非常に不満)

Melissa

出張, カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Do not stay here… it’s unsafe…even though the pictures look great… it’s a dump in a dungeon… even though it’s easy on easy off the highway… do not go there.. this place is filled with women.. criminal… and illegal activity… please go else where
2024 年 5 月に 1 泊滞在
Chirell RediResponse Specialistからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Melissa,We are sorry to hear your recent experience at the Red Roof Inn Milford - New Haven did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Chirell Red Roof Management RediResponse Specialist

6/10 (普通)

Cheryl

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Correct for the price
2024 年 4 月に 1 泊滞在
Chirell RediResponse Specialistからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Cheryl,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Milford - New Haven. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our location being correct for the price. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Ray

Good stay
2024 年 5 月に 1 泊滞在
Chirell RediResponse Specialistからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Ray,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Milford - New Haven. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our good stay. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Carlos

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great
2024 年 5 月に 1 泊滞在
Adraine Rediresponse Specialistからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Carlos, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Your feedback is truly appreciated, and we look forward to providing you with exceptional service in the future.Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 (良い)

Lori

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I liked the fact the room was clean and the location to where I had to be was convenient.
2024 年 5 月に 1 泊滞在
Sharma RediResponse Specialistからの返信 (投稿日 : 2024 年 5 月 14 日)
Thank you for taking the time to write about experience at RED ROOF INN MILFORD - NEW HAVEN. Lori, I am glad to read your comments about your clean room and our convenient location. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Lori, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

10/10 (非常に良い)

Chris

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean and comfy
2024 年 5 月に 2 泊滞在
Sharma RediResponse Specialistからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for taking the time to write about experience at the RED ROOF INN MILFORD - NEW HAVEN. Chris, I am happy to hear that you found our hotel to be clean and comfy. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Chris, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean and comfy stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist

8/10 (良い)

SHANTEL

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Easy check in
2024 年 3 月に 2 泊滞在

8/10 (良い)

William

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
safe, nice staff, no breakfast
2024 年 5 月に 1 泊滞在
Adraine Rediresponse Specialistからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear William, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the friendly staff and the safe area at the hotel. Please know that our hotel doesn't offer a breakfast program, but we do provide coffees and teas in the lobby and there are nearby hotspots that serves a quick meal. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.Your satisfaction is our greatest reward, and we can't wait to welcome you back for another enjoyable stay.Sincerely,AdraineRed Roof Management Rediresponse Specialist

2/10 (非常に不満)

Ashley

There was mold in the bathroom on the walls and the did not even give enough towels for the bathroom or anything .
2024 年 5 月に 2 泊滞在
Adraine Rediresponse Specialistからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Ashley, Thank you for taking the time to tell us about your experience at the RED ROOF INN MILFORD - NEW HAVEN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the possible sign of mold in the bathroom, the lack of towels in the bathroom and the other concern you described. We take your issues seriously, and we will investigate and address this matter immediately. Additionally, we will use your feedback to ensure our staff is providing the level of service our guests deserve. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,AdraineRed Roof Management Rediresponse Specialist

8/10 (良い)

Evelyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I like the location. The parking lot was very bright at night time, The room was very clean.
2024 年 5 月に 1 泊滞在
Dannielle Rediresponse Specialistからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Evelyn,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the convenient location, clean room and bright parking lot. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

10/10 (非常に良い)

Carlos

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great
2024 年 5 月に 2 泊滞在
Adraine Rediresponse Specialistからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Carlos, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Your feedback is truly appreciated, and we look forward to providing you with exceptional service in the future.Sincerely,AdraineRed Roof Management Rediresponse Specialist

8/10 (良い)

Jean-François

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Tout était bien mais pas de frigidaire dans la chambre
2024 年 4 月に 1 泊滞在
Linton RediResponse Specialistからの返信 (投稿日 : 2024 年 5 月 2 日)
Cher Jean-François,Merci de nous avoir parlé de votre récente visite au RED ROOF INN MILFORD - NEW HAVEN. J'étais heureux de lire que tout s'est bien passé pendant votre séjour. Quant au type de chambre réservé, il n’est pas équipé de réfrigérateur. Si vous choisissez de rester avec nous à l'avenir, je vous recommande de réserver l'une de nos chambres de luxe à 2 lits doubles qui contient ledit équipement. Sachez que les commentaires de nos clients sont toujours les bienvenus chez Red Roof car nous nous efforçons d'améliorer continuellement la qualité de nos services.Merci encore d'avoir partagé votre expérience et au plaisir de vous revoir lors de vos futurs voyages.Sincèrement,LintonRed Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Kerlin

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Me gusta
2024 年 4 月に 1 泊滞在
Gabrielle RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 28 日)
Gracias por tomarte un momento para dejar una reseña, Kerlin. El personal y yo del Red Roof Inn Milford - New Haven apreciamos su puntuación de 5/5 tras su estancia. Me alegra que haya disfrutado de su estancia con nosotros. En Red Roof, nuestro objetivo es brindar experiencias agradables a todos nuestros huéspedes y estamos orgullosos de haberlo logrado con su visita. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos sus comentarios.Gracias nuevamente por compartir tu experiencia con nosotros. Nos encantaría volver a verle si sus viajes le traen de vuelta a nuestra zona.Atentamente,Gabrielle Red Roof Management RediResponse Specialist

2/10 (非常に不満)

Saleemah

2024 年 4 月に 1 泊滞在
Olivia RediResponse Specialist からの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Saleemah, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Milford - New Haven and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 (非常に良い)

Gerard

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super motel comme on les aime.
2024 年 4 月に 1 泊滞在
Toni-Ann RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 26 日)
Thank you for taking the time to write such a detailed review of our Red Roof Inn Milford - New Haven, Gerard. We appreciate you taking the time to do a survey, as it’s encouraging to know that we are doing a great job for our guests.We can't wait to see you again, here at our Red Roof Inn.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Adam

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I've stayed here several times over the years. It's affordable and you get your standard Red Roof experience.
2024 年 4 月に 1 泊滞在
Toni-Ann RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 25 日)
Dear Adam,Thank you for your comments regarding your recent stay at the Red Roof Inn Milford New Haven and your commendations of the service provided by our staff and our affordable prices over the years. It's great to hear that this was the highlight of your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

6/10 (普通)

Dahiana

2024 年 4 月に 1 泊滞在
Olivia RediResponse Specialist からの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Dahiana, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Milford - New Haven and I are saddened to see your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

6/10 (普通)

Olivia

家族旅行
良かった点 : 清潔度、スタッフとサービス
No comment
2024 年 4 月に 16 泊滞在
Kerry-Lee RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Olivia, We at the RED ROOF INN MILFORD - NEW HAVEN appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

2/10 (非常に不満)

Oscar

良かった点 : 設備とサービス
気になった点 : スタッフとサービス
La actitud de la persona en recepción fue terrible, estaba de muy mal humor y empezó a gritarle a los clientes y a tratar mal a todos. Fue muy grosero. Una de las peores experiencias que hemos tenido.
2024 年 4 月に 1 泊滞在
Xao RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 20 日)
Gracias por compartir tus comentarios con nosotros, Óscar. El equipo de nuestro Red Roof Inn Milford - New Haven se entristeció al ver que no pudimos brindarle una estadía satisfactoria. Usted dijo que la situación con el grosero miembro del personal obstaculizó su estadía. Como tal, sus comentarios pueden ser tenidos en cuenta ya que Red Roof tiene como objetivo mejorar continuamente.Aprecio que nos hayas informado sobre esto. Nos encantaría mejorar la impresión que le dejará en su próxima estadía, en caso de que requiera alojamiento en el futuro.Los mejores deseos,XaoRed Roof ManagementRediResponse Specialist

8/10 (良い)

Shellena

カップルで旅行
良かった点 : 清潔度
Overall it was an alright stay
2024 年 4 月に 1 泊滞在
Oshane RediResponse Specialist からの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Shellena, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

6/10 (普通)

Abimael

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Room was clean. Furniture in room looked old and dirty
2024 年 4 月に 1 泊滞在
Oshane RediResponse Specialist からの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Abimael, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN MILFORD - NEW HAVEN regarding the clean room. I do apologize for the lack of cleanliness you described. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Candace

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great
2024 年 4 月に 2 泊滞在
Oshane RediResponse Specialistからの返信 (投稿日 : 2024 年 4 月 14 日)
Dear Candace, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Garvis

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I like red room a lot, I’ve been staying there for awhile now
2024 年 3 月に 3 泊滞在
Adraine Rediresponse Specialistからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Garvis,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at theRED ROOF INN MILFORD - NEW HAVEN. We are thrilled to read that you have been staying at our location for a while now and that you love our hotel brand. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

10/10 (非常に良い)

Steven、Montreal

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great place. Staff was friendly. Beds were clean and fresh. Towels were a bit small... But they were clean and fresh every day
2024 年 3 月に 3 泊滞在
Adraine Rediresponse Specialistからの返信 (投稿日 : 2024 年 4 月 2 日)
Dear Steven, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN. We're thrilled to hear that you were pleased with the friendly staff, the clean bed and location. We love that you found the beds to have a fresh smell, but we are disappointed to read that the size of the towels hindered your experience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

2/10 (非常に不満)

Enid

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
El servicio horrible el tipo de from desk una actitud no saben atender a los clientes
2024 年 3 月に 2 泊滞在
Adraine Rediresponse Specialistからの返信 (投稿日 : 2024 年 4 月 1 日)
Querida Enid,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en RED ROOF INN MILFORD - NEW HAVEN. Apreciamos sinceramente sus comentarios y lamentamos mucho que no haya quedado satisfecho con su experiencia. Usted indicó que no estaba satisfecho con el personal que estaba en la recepción. Lamento leer que te trataron mal y que tuviste un encuentro negativo.Sus comentarios son importantes para Red Roof y los tomaremos en consideración para realizar cambios que mejoren la experiencia de nuestros clientes. Gracias nuevamente por compartir sus comentarios y le deseamos lo mejor en sus futuros viajes.Sincerely,AdraineRed Roof ManagementRediresponse Specialist

8/10 (良い)

SIMONE

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
Quiet, clean, room has good size. Overall is nice place.
2024 年 3 月に 1 泊滞在
Olivia RediResponse Specialist からの返信 (投稿日 : 2024 年 3 月 30 日)
Hello Simone, Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Milford - New Haven. We sincerely appreciate your 4/5 score and are happy to hear you had a great experience with us, especially regarding our clean, quiet room and all the other kind remarks highlighted. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof Management RediResponse Specialist

10/10 (非常に良い)

Garvis

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I’ve been staying at red room for a few years now and I always enjoy my stay
2024 年 3 月に 2 泊滞在
Recordo, Rediresponse Specialistからの返信 (投稿日 : 2024 年 3 月 26 日)
Hey Garvis,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Milford - New Haven. It's thrilling to hear that you always enjoy your stay with us. Red Roof appreciate your loyalty and always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 (非常に良い)

Alba

2024 年 3 月に 2 泊滞在
Recordo, Rediresponse Specialistからの返信 (投稿日 : 2024 年 3 月 26 日)
Hello Alba, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn Milford - New Haven and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

8/10 (良い)

Joseph

カップルで旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Property was very nice and clean. Was just what we were looking for in an overnight stay.
2024 年 3 月に 1 泊滞在
Recordo, Rediresponse Specialistからの返信 (投稿日 : 2024 年 3 月 26 日)
Hey Joseph,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn Milford - New Haven. It's great to hear that our nice and clean property met your expectations. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

2/10 (非常に不満)

Ulysse

出張, カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
They don’t give breakfast I’m not satisfied.
2024 年 3 月に 1 泊滞在
Tianna RediResponse Specialistからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Ulysse, Thank you for taking the time to tell us about your experience at the Red Roof Inn Milford - New Haven. I am sorry that your experience did not meet your expectations. Breakfast is not a listed offer at this location however, we do have a few restaurants that is within close proximity to the hotel. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist

10/10 (非常に良い)

Candace

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Can’t always go by the bad reviews, the property was clean, room was clean, bathroom was extremely clean. Staff was respectful. The maid service was great!! My Only con on my visit was that the room I had didn’t have a microwave or refrigerator. I’d visit here again.
2024 年 3 月に 2 泊滞在
Dannielle Rediresponse Specialistからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Candace,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN. We are sorry that you weren't provided with a microwave and refrigerator. To be provided with this, please reserve our Superior or Deluxe rooms in the future. We are happy that you were pleased with the maid service, cleanliness of the room and the respectful staff. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist

10/10 (非常に良い)

Julian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quiet
2024 年 3 月に 1 泊滞在
Dannielle Rediresponse Specialistからの返信 (投稿日 : 2024 年 3 月 18 日)
Dear Julian,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the quiet room. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 (良い)

Bernice

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was great just need thicker towels and more 2 is not enough when you take 2 showers
2024 年 3 月に 1 泊滞在
Dannielle Rediresponse Specialistからの返信 (投稿日 : 2024 年 3 月 17 日)
Dear Bernice,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN. We are happy that everything was great, however, your comments in regards to getting more than 2 and thicker towels will be taken into consideration to make changes to ensure your satisfaction. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,DannielleRed Roof ManagementRediresponse Specialist

4/10 (不満)

Olvia

家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
A good place to stay when you're homeless
2024 年 3 月に 2 泊滞在
Kamaria RediResponse Specialistからの返信 (投稿日 : 2024 年 3 月 7 日)
Dear Olvia,Thank you for taking the time to tell us about your experience at the RED ROOF INN MILFORD - NEW HAVEN. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist

4/10 (不満)

Ishmael

出張
気になった点 : スタッフとサービス、施設のコンディションと設備
Front desk check in what's not customer friendly, and surprised me with a "$50 deposit" that I was unaware of, even though I booked the room online. Walls are super thin so you can hear you're fellow neighbors well, and all their activities.
2024 年 2 月に 1 泊滞在
Gabrielle RediResponse Specialistからの返信 (投稿日 : 2024 年 2 月 28 日)
Thank you for taking a moment to leave a review, Ishmael. The staff and I at the Red Roof Inn Milford - New Haven were disappointed to see your 2/5 score following your stay. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay due to the thin walls, the unfriendly staff and the other concerns mentioned. In regard to the deposit, it is required from all guests in the event of incidentals and it is refundable at check-out upon room inspection. Nevertheless, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management

10/10 (非常に良い)

Nadine

2024 年 2 月に 1 泊滞在
Dannielle Rediresponse Specialistからの返信 (投稿日 : 2024 年 3 月 23 日)
Hello Nadine, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MILFORD - NEW HAVEN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management Rediresponse Specialist

8/10 (良い)

Nailz

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Only complaint is the shower drain. Water didn’t go away the way down. Tub slippery very unsafe
2024 年 2 月に 1 泊滞在
LaTunde RediResponse Specialistからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Nailz,Thank you for taking the time to tell us about your experience at the RED ROOF INN MILFORD - NEW HAVEN. I am sorry that your experience did not meet your full expectations. You mentioned that you were unsatisfied with the shower drain and the safety of the tub. These concerns will be taken into consideration.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,LaTundeRed Roof Management RediResponse Specialist

4/10 (不満)

Raquel、Bridgeport

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
LaTunde RediResponse Specialistからの返信 (投稿日 : 2024 年 2 月 20 日)
Hello Raquel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MILFORD - NEW HAVEN and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 (非常に良い)

Juan Luis García

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good
2024 年 2 月に 1 泊滞在
Dannielle Rediresponse Specialistからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Juan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Red Roof Management

10/10 (非常に良い)

Roland

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 4 泊滞在
Dannielle Rediresponse Specialistからの返信 (投稿日 : 2024 年 2 月 12 日)
Hello Roland, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MILFORD - NEW HAVEN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

10/10 (非常に良い)

Juan Luis García

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス
Muy conveniente Lo que no me gusto las Anita coinés de la izquierda y la derecha estaban con música alta tomando cerveza dejándola afuera y fumando mariguana
2024 年 2 月に 2 泊滞在
Sharma RediResponse Specialistからの返信 (投稿日 : 2024 年 2 月 13 日)
Gracias Juan por escribirnos acerca de su reciente estadía en nuestro hotel RED ROOF INN MILFORD - NEW HAVEN. Estamos profundamente decepcionados al saber que se encontró con estas situaciones desagradables durante su reciente visita. Acepte nuestras más humildes disculpas ya que esto no se acerca en absoluto al estándar que nos esforzamos por mantener. Llamaré la atención de la gerencia sobre estos asuntos para su posterior revisión. Aún así, es bueno saber que nuestro hotel fue muy conveniente.Le pedimos que nos brinde otra oportunidad de causar una mejor impresión en su próxima visita a una de nuestras ubicaciones de Red Roof.Sincerely,Red Roof Management

10/10 (非常に良い)

Barbara

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very pleasant stay
2024 年 2 月に 1 泊滞在
Dannielle Rediresponse Specialistからの返信 (投稿日 : 2024 年 2 月 12 日)
Dear Barbara,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the futureSincerely,Red Roof Management

10/10 (非常に良い)

Mwenya

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 3 泊滞在
Sharma RediResponse Specialistからの返信 (投稿日 : 2024 年 2 月 8 日)
Hello Mwenya, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN MILFORD - NEW HAVEN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 (良い)

Samuel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 1 泊滞在
Sharma RediResponse Specialistからの返信 (投稿日 : 2024 年 2 月 5 日)
Hello Samuel, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN MILFORD - NEW HAVEN and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

8/10 (良い)

Olivier

2024 年 2 月に 1 泊滞在
Sharma RediResponse Specialistからの返信 (投稿日 : 2024 年 2 月 6 日)
Hello Olivier, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN MILFORD - NEW HAVEN and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management