6/10 (普通)
Helen
カップルで旅行
2025 年 12 月 4 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The property is NOT a hotel. It is effectively a floor of rooms on the 3rd floor of an old traditional building with a small reception desk. There are no public facilities and no breakfast room and so it’s a stretch to call it a hotel. Additionally the signposting is atrocious with no signage in the lift or on the corridors telling you how to find the reception desk. We went to 3 different floors in the lift before eventually finding it. Our room #343 had mould between the sink and shower screen (really off putting), peeling paint on the ceiling and in the shower base and very minimal toiletries offered (no body lotion or cotton wool, not even a shower cap) and yet is charging 4 star room rates. For this pleasure they don’t even provide complimentary water or biscuits with the coffee! Air conditioning did not work and the room was either like a furnace or a freezer!
No slippers or bathrobes either which is disappointing.
The location is fabulous but they are drastically over charging for their product.
Helen
2025 年 11 月に 2 泊滞在
