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"Room was clean"

"No comment at this time "

"One suite bedroom was perfect for our family of 3. The valet system is convenient. There is a separate room that includes the kitchen, dining table with 4 chairs and a couch with a tv in addition to the bedroom with a tv. The normal size fridge was appreciated for leftovers or for those who need to make meals if you have picky eaters. It’s close enough to the Bank of America Stadium that you could walk. Also close to the Spectrum Center. We were there to visit both. Its also close to the airport so we didn't have to get up extra early. I would definitely stay at this hotel again for the location, price and friendly staff! Things to consider: If you are there on a weekend you might hear folks arriving and leaving as there is a huge parking lot across the street where people were parking for a bar/club. Theres a lot of race cars (sounds of race car vehicles) in Charlotte. Must be because of Nascar! Lol It didnt bother us. It was cool watching the cars at 1am. "

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"Everything was wonderful except for one hiccup. Did not get validation at check in and was late for makeup appointment had to wait10 minutes for someone to come down and help in garage and paid $18 she was kind it took it from my parking payment"

"Yes"

"The staff was top tier and took and pick us up from airport "

"The staff was amazing. They was very helpful and knowledgeable. The valet was a quick easy experience. The room was upgraded free of charge. It was clean and very spacious. 10/10 experience. "

"We booked this hotel to stay near the Spectrum Center but the location was the only good thing about this hotel. The first room they assigned us smelled terrible upon entry. When we entered the bedroom the floor had a large stain and the floor was soaked so we requested another room. The manager at the desk was not friendly or apologetic. The 2nd floor was better upon entry but when we returned from the concert and tried to sleep the street noise was extremely loud and kept us awake most of the night. I have never stayed at a hotel that offered ear plugs but they only provided one pair. The other issue is the design of the room, when you turn the light on in the bathroom, the light shines in the bedroom through a frosted window directly next to the bed. Needless to say, I will never stay here again. "