Middle Haddam Vacation Rentals

"Coffee wasn't great "

"Front desk associate on Monday morning is a complete fail. Don’t stay there if you need an hour late check out. I have arranged 12pm checkout 3 separate times as I have 11am conference call and travel to Manchester for business. I have been told no issues for the hour late check out. While on my conference call front desk has called the in room phone telling me check out is at 11 am and they are charging me additional fees. I have had to put my conference call on hold and deal with front desk call telling them this was previously scheduled and approved. They say we have no record of request. Very disappointing and plenty of other properties that will accommodate an hour late check out and put note in the system. Total embarrassment for me to have to tell my colleagues I need to step off the conference call to deal with front desk calling me to vacate room. Also, tv didn’t have ABC, some outlets didn’t work, found empty Gatorade bottle under chair and microwave was broken. Other than all above the other staff members were very nice. Unfortunately I wouldn’t give them my business going further due to the annoying interruption 3 times while on business calls which I called hotel property directly to request the hour late check out in which was supposedly approved. Embarrassing and completely unacceptable. I found another property that gave me 2pm checkout with no issues at all."

"Clean comfortable room though it’s a little dated. "

"The property was in disrepair and the staff was unable to change our rooms until after 11pm when we checked in at 4pm and told the rooms were unacceptable. There was no pool the fitness room were not in working order . Basically the hotel lacked staff that were able to address any issues. I have used hotels .com several times in the past and never had such a bad experience. I can not recommend this hotel for any price ."

"Clean room, decent breakfast "

"Beautiful location, nicely appointed rooms, lovely staff. Food got mixed reviews from our group. Fantastic venue for bridal shower. "

"Clean rooms / easy check in and out / close to food-Gas-Walmart -Target "

"The room was clean and relatively well appointed. Bed was very comfortable as were bed linens. However, we stayed three nights and our room was never cleaned. And, the room across from us had a dog that barked literally every waking minute keeping us awake. We complained the first day and were told the desk staff was aware of the problem but yet nothing was one about it! This lasted thursday - sunday. It was unbearable and i felt so bad for the dog!"

"Clean, friendly staff"