Verified review
6/10 Okay
Kait H.
Jul 27, 2026
Good location and nice amenities on property but a few things to be aware of when booking. This unit is on the 23rd floor & we had ONE key fob between 5 people. That means if one person wanted to go to the gym, that person had to let everyone in and out of the building. If someone wanted to go to dinner, someone else had to go down to get them when they got back etc. We accidentally left our one key fob in the unit and it cost us 100 fee for someone on the property to come get it for us. Also, the unit was hot when we got there & it’s automatically set to hot once mid morning/early afternoon hit so everytime we came back it was really hot. Lastly, I tried contacting the host several days before the reservation to get some details for grocery delivery & there was no response. A few hours BEFORE checkin, he sends a message requesting that I send everyone’s Driver License to 3 different numbers. I was about to board a flight & didn’t have time to facilitate that for 5 people to 3 different numbers. It would’ve been helpful to receive that a day early if it was needed. Ultimately, I asked him to facilitate it & gave him everyone’s number & he just ended up sending the check in instructions instead.. I assume bc it was a lot of work. The customer service is in another country & it’s obvious they haven’t been trained or thoroughly vetted. I never give bad reviews & I think I was quite generous with 3 stars given the lack of customer service & lack of thoughtfulness with the unit.
Stayed 4 nights in Jul 2026



















