「This is one of those rare gems where every detail of the property was extraordinary! Top marks for outstanding and lovely service- we were waited on hand and foot, absolutely beautiful decor, in the most luxurious setting in the heart of Belfast.
From the amazing complimentary cheese plate and wine and drinks on arrival to the fireplace and park views, the toiletries and soaps were also divine! I wanted to move right in!!! 」
「Good, standard hotel. Restauraunt inside the hotel which served good food. Friendly staff, clean rooms. We had an issue with the plumbing in our room and they switched us to another one quickly and with no change in cost. 10/10」
「Incredible hospitality! We were staying for a friends wedding at the venue and the team could not do enough for you. We arrived early morning and asked if we could leave our cases whilst we headed into Bangor - within seconds the receptionist and housekeeping manager were scouting out which rooms were readily available - we were given an upgraded room and able to check in immediately.
On our first morning of breakfast, my partner asked the waiting staff if it would be possible to get some...
「Very good service, clean & comfortable hotel with a lovely Bistro Bar attached. I don’t visit Ards very often but would stay here again the next time I did」
「nice hotel in lovely setting just out side Belfast
Nice comfortable room very clean
Nice pool area and restaurant/ bar was pleasant good tasty food
Have stopped here before and would happily stop here again 」
「Stuff was very helpful and friendly, and then the location is the nearet hotel to the airport. Unfortunately, the building is not new, but the intention of customer service can be felt at some points. Therefore, I was satisfied very much. I have never stayed this kind of hotel in the UK.」
"It's a very nice hotel, but they don’t change the towels unless I ask. (I agree with the consideration of the environment) There was no notice about that anywhere, so it was stressful."
