BN Hotel Thermal & Wellness

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Luxury
8.8

Excellent

Luxury family-friendly hotel in the mountains

You can look forward to a free breakfast buffet, free water park access, and 5 poolside bars at BN Hotel Thermal & Wellness. Indulge in hydrotherapy, reflexology, and a facial at Beauty & Nature, the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Enjoy the gym, as well as activities like hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and a free daily manager's reception.

The current price is ￥38,924
￥43,528 total
includes taxes & fees
Oct 19 - Oct 20

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe Room, 1 King Bed, Garden View

A hotel room with a large bed, a desk, a chair, a TV, and a painting on the wall.

Deluxe Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Garden View

A hotel room with a bed, a desk, a chair, a small table, and a large mirror.

Deluxe Twin Room, Garden View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Room, Mountain View

A hotel room with a large bed, a desk, a chair, a TV, and a painting on the wall.

Deluxe Room, Mountain View

  • Mountain view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Mountain View

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Family Room, Mountain View

9.4 out of 10
Exceptional
(6 reviews)
  • Mountain view
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Superior Room, Mountain View

A spacious hotel room with a large bed, a balcony with a view, and a decorative wall piece.

Superior Room, Mountain View

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Duplex, Garden View

A hotel room with a bed, bedside table, TV, and a patterned carpet.

Duplex, Garden View

  • Garden view
  • 53 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Family Duplex, Garden View

A hotel room with a bed, two bedside tables, a desk, and a chair.

Family Duplex, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 King Sofa Bed

View all photos for Presidential Suite

A hot tub with a view of the sea and mountains, surrounded by greenery and a wooden deck.

Presidential Suite

  • Mountain view
  • 115 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 2 King Sofa Beds

View all photos for Villa

A bathroom with a wooden door, a marble sink, and a patterned floor.

Villa

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 240 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 4 Large Twin Beds and 2 King Sofa Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

A hotel room with a large bed, a desk, a chair, a TV, and a painting on the wall.

Deluxe Room, 1 King Bed, Mountain View

  • Mountain view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Pool View

A hotel room with a large bed, a bench, a nightstand, a mirror, and a wall-mounted lamp.

Deluxe Room, Pool View

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Duplex, Mountain View

A hotel room with a bed, bedside table, TV, and a patterned carpet.

Duplex, Mountain View

8.0 out of 10
Very good
(2 reviews)
  • Mountain view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

View all photos for Family Duplex, Mountain View

A hotel room with a bed, two bedside tables, a desk, and a chair.

Family Duplex, Mountain View

  • Mountain view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Large Twin Beds and 1 King Sofa Bed

View all photos for Family Room, Pool View

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Family Room, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Superior Room, Pool View

A spacious hotel room with a large bed, a balcony with a view, and a decorative wall piece.

Superior Room, Pool View

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the neighborhood

Located in Toroslar, a neighborhood in Mersin, BN Hotel Thermal & Wellness is in the mountains. Castle of Gozne and Cleopatra's Gate are local landmarks, and travelers looking to shop may want to visit Forum Mersin Shopping Mall and Sayapark AVM. Traveling with kids? Consider Mersin Denizpark, or check out an event or a game at Mersin Arena. Visit our Mersin travel guide
Map
33115, Mersin Province, Mersin, Igdir Mahallesi, Igdir Sokak, No.585A

What's nearby

  • A historic building with arched windows and a red roof, surrounded by tall palm trees and well-maintained gardens.
    Mersin University
    22 min drive - 25.4 km
  • Mersin Arena
    20 min drive - 21.7 km
  • Mersin University Medical Faculty Hospital
    22 min drive - 26.1 km
  • Mersin Harbour
    24 min drive - 22.5 km
  • Forum Mersin Shopping Mall
    24 min drive - 23.3 km

Getting around

  • Mersin Central Railway Station
    29 min drive
  • Çukurova Intl. Airport (COV)
    69 min drive

Restaurants

  • Doruklu Restaurant
    16 min drive
  • Reco Kafe
    15 min drive
  • Aktay Market & Restaurant
    9 min drive
  • Halil Ustanin Tantuni Salonu
    12 min drive
  • Üstün Patisserie
    9 min drive

About this property

BN Hotel Thermal & Wellness

  • Luxury family-friendly hotel in the mountains
  • You can look forward to a free breakfast buffet, free water park access, and 5 poolside bars at BN Hotel Thermal & Wellness. Indulge in hydrotherapy, reflexology, and a facial at Beauty & Nature, the onsite spa. Be sure to enjoy a meal at any of the 5 on-site restaurants. Enjoy the gym, as well as activities like hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities such as a grocery/convenience store and a free daily manager's reception.
  • You'll also find perks like:
    • 15 indoor pools and a seasonal outdoor pool, along with a waterslide, sun loungers, and pool umbrellas
    • Free valet parking
    • Hot springs on site, a porter/bellhop, and free newspapers
    • An elevator, coworking spaces, and 3 meeting rooms
  • Room features
  • All 246 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
  • More conveniences in all rooms include:
    • Highchairs, baby baths, and children's dinnerware
    • Free tea bags/instant coffee and electric kettles
    • Showers, children's robes, and free toiletries
    • 43-inch Smart TVs with premium channels
    • Wardrobes/closets, separate sitting areas, and children's books

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Beach shuttle (surcharge)
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 5 bars/lounges
  • 5 coffee shops/cafes
  • 5 poolside bars
  • 5 restaurants
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 15 hot springs
  • 15 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Waterslide

Family friendly

  • 15 indoor pools
  • Arcade/game room
  • Baby bath
  • Children's books
  • Children's dinnerware
  • Children's games
  • Children's pool
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • High chair
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center
  • Coworking space

Outdoors

  • In the mountains
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 12 treatment rooms
  • 15 hot springs
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 106 ºF
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for TRY 460.0 per day

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: TRY 460.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 16863

We should mention

The seasonal pool will be open from May to November
Pool access available from 8:00 AM to 10:00 PM
Hot springs access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 5 years old are not allowed in the spa

Frequently asked questions

Does BN Hotel Thermal & Wellness have a pool?

Yes, this property has 15 Indoor pools, a seasonal outdoor pool, and a children's pool. Pool access is from 8:00 AM–10:00 PM.

How much does it cost to stay at BN Hotel Thermal & Wellness?

As of Oct 18, 2026, prices found for a 1-night stay for 2 adults at BN Hotel Thermal & Wellness on Oct 19, 2026 start from ￥38,924, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is BN Hotel Thermal & Wellness pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at BN Hotel Thermal & Wellness?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at BN Hotel Thermal & Wellness?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is BN Hotel Thermal & Wellness located?

Located in the mountains, this family-friendly hotel is within 12 mi (20 km) of Castle of Gozne, Cleopatra's Gate, and Ataturk House Museum. Mersin Grand Mosque is 12 mi (19.4 km) away.

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Reviews

BN Hotel Thermal & Wellness Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 93 out of 143 reviews
Rating 8 - Good. 30 out of 143 reviews
Rating 6 - Okay. 7 out of 143 reviews
Rating 4 - Poor. 3 out of 143 reviews
Rating 2 - Terrible. 10 out of 143 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue at check in that we were hoping to get resolved. The General manager Suat, personally handled the situation. He was polite and very courteous as was all of the staff. The staff was always engaging and hospitable. The grounds and walking paths are impeccable. This is definitely a family resort, so if that’s what you are looking for, it’s perfect.
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Various activities

It was very good hotel, new, clean, lot of activities, the stuff is very nice, good food
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The property doesn’t communicate with the SPA staff. It would be nice if the front desk is aware of the SPA rules to inform the guests when they check in instead of one gets surprised by rules which require additional purchase. In addition, to the SPA staff are selective to who they want to enforce the rules to & who to ignore.
Stayed 1 night in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hell is better

The hotel has let me wait till 3:30 pm and didnt afford me a room. So many managers but none is effective. They cant run a front desk properly.
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Located away from anything of interest. Calling it a spa hotel is a bit of a stretch, given it is full of noisy kids, screaming their lungs off till late at night and the bar-in-the-name-only does not even sell wine or beer, not to mention a ton of annoying regulations at the spa itself (pointless swimming caps, limited facilities in the 'family' area of the spa - or what in a normal spa would be, well, the normal area where you can enjoy yourself with your partner). The only redeeming feature really was the food, which was hugely varied and truly delicious.
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war sehr gut
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes Zimmer Personal perfekt Wellnes unbeschreiblich sehr perfekt Pool genauso unbeschreiblich schon perfekt
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Temiz oda
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Spa güzel
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness
Açık büfede herşey bayattı otel misafir sayısı az olmasına rağmen odada temizlik kötüydü
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Havuz çeşitliliği fazlaydı fakat hizmet ve kalite olarak vasat bir oteldi
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
İyi bir otel tavsiye ederim
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Evet
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Personel nazikti biz memnun kaldık yemekler de güzeldi havuz kısmı da temiz ve düzenliydi memnun kaldık bir daha geliriz
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Disliked: Amenities
Ne kahvaltıda ne diğer alanlarda iyi bir kahve bulmak zor kahvenin ücretli olmasını geçtim musluk suyuyla veya kötü ürün kullanımı nedeniyle içelecek seviyede değil oteli kullanan ve daha eski gelen konuklar geçen sene yemeklerin ve kahvaltının daha iyi durumda olduğunu söylüyor çalışanlar güler yüzlü değil
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odalar temiz. Çalışanlar güleryüzlü ve profesyonel. Havuzlar tertemiz ve bakımlı. Her birimin ekibi var ve çalışanların çoğu güleryüzlü ve işini severek yapıyor. Restorantta sabah kahvaltısı ve akşam yemeğinde aradığınız her şeyi bulabileceğiniz bir çeşitlilik ve lezzet var.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Her şey mükemmeldi, yemekler harikaydı
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War eigentlich ganz gut nur das der Pool statt bis 22 Uhr nur bis 19 Uhr geöffnet ist und das die Rutschen schon um 13 Uhr geschlossen waren.
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Çaydan bile dünyanın parasını alan bir işletme. Rezervasyona dünyanın parasını öde sonra lobide SODA suya bile kazıklan 😊
Stayed 5 nights in Jan 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Katastrophal

**Gesamturteil: Absolut nicht empfehlenswert** Ich möchte hier meine ehrliche Meinung über das Hotel teilen und rate dringend davon ab, dieses Hotel zu buchen, wenn Sie Wert auf **Gastfreundlichkeit**, **Sauberkeit** und eine angenehme Atmosphäre legen. Leider war unser Aufenthalt geprägt von Unprofessionalität, schlechter Kommunikation und mangelndem Respekt seitens des Personals. ### **Negative Erfahrungen im Detail:** 1. **Unfreundliches Personal:** - Nach der Begrüßung durch den Herrn draußen begann der Albtraum. Im Hotel wirkten die Mitarbeiter unmotiviert, arrogant und schauten die Gäste regelrecht herablassend an. Auf die berechtigte Frage, ob es neben dem gefährlichen Weg zum Hotel eine Alternative gibt, erhielten wir eine völlig unangemessene und schnippische Antwort: *„Ihr fahrt den Weg einmal, wir jeden Tag. Wenn es dir nicht passt, such dir einen Job vor deiner Haustür.“* Diese Einstellung zeigt, dass man hier offensichtlich das Konzept von Gastfreundlichkeit nicht versteht. Auch das Zimmer welches mit Bergblick gebucht wurde endete mit einem Hinterhofanblick und Amoniakgeruch. Für eine Familie mit Baby absolut nicht zu empfehlen.
Stayed 3 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Katastrophal

**Gesamturteil: Absolut nicht empfehlenswert** Ich möchte hier meine ehrliche Meinung über das Hotel teilen und rate dringend davon ab, dieses Hotel zu buchen, wenn Sie Wert auf **Gastfreundlichkeit**, **Sauberkeit** und eine angenehme Atmosphäre legen. Leider war unser Aufenthalt geprägt von Unprofessionalität, schlechter Kommunikation und mangelndem Respekt seitens des Personals. ### **Negative Erfahrungen im Detail:** 1. **Unfreundliches Personal:** - Nach der Begrüßung durch den Herrn draußen begann der Albtraum. Im Hotel wirkten die Mitarbeiter unmotiviert, arrogant und schauten die Gäste regelrecht herablassend an. Auf die berechtigte Frage, ob es neben dem gefährlichen Weg zum Hotel eine Alternative gibt, erhielten wir eine völlig unangemessene und schnippische Antwort: *„Ihr fahrt den Weg einmal, wir jeden Tag. Wenn es dir nicht passt, such dir einen Job vor deiner Haustür.“* Diese Einstellung zeigt, dass man hier offensichtlich das Konzept von Gastfreundlichkeit nicht versteht. Auch das Zimmer welches mit Bergblick gebucht wurde endete mit einem Hinterhofanblick und Amoniakgeruch. Für eine Familie mit Baby absolut nicht zu empfehlen.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Süper
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mükemmel. Yemekleri efsaneydi.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kalabalık harici her şey güzel

Otelde bir çok defa konakladık. Otel tamamen dolu olduğunda restoran ve genel alanlar ne yazık ki yetersiz oluyor. Havuzda şezlong bulmakta zorlanıyoruz. Konaklayacaksanız hafta sonu yerine hafta içi konaklamaları tercih edebilirsiniz. Onun dışında hizmet temizlik ve servis oldukça iyiydi. Sadece kalabalıktan dolayı serviste aksamalar vardı. Bir de lobide koltuklarda ayakkabıları ile uzanan misafirleri keşke nazikçe uyarıp lobide uzanmamaları gerektiğini iletseniz. Ayakkabıları ile uzandıkları yerlere sonradan bizler oturmak zorunda kalıyoruz. Lobide çay kahve içerken de karşı koltukta uzanıp yatmış adamları görmek hoş olmuyor.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Konaklama hakkında

Çok güzel diye çevremden aldığım geri dönüşle geldim fakat beklentimi karşılamadı 5 yıldız konseptinde olmadığını düşünüyorum. Bütün havuzlarda ellerimize saç telleri dolandı açık havuzda cinsi belli olmayan böcekler mevcuttu. Masama gelen bardaklar kirliydi. Odamıza iki kere istedikten sonra şampuan konuldu. Bir daha gelmeyi düşünmüyorum. Çevreme de tavsiye etmeyi düşünmüyorum.
Stayed 2 nights in Aug 2024