- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was unique about this property is the Front Desk Associate, Ms. Yolanda! Upon our arrival Ms. Yolanda greeted us with a warm and inviting reception. After traveling to catch a very early flight, Ms. Yolanda allowed us an early check in into our accommodations to get some much-needed rest. Ms. Yolanda also provided us with a plethora of places to dine, wine and have a good ole' Memphis time. Once we shared that we lived in a tropical environment, Ms. Yolanda contacted housekeeping and requested cozy bath robes be sent to our room. We would like to personally thank Ms. Yolanda for the exceptional time we experienced at the Sheraton Memphis Downtown Hotel. We were satisfied with our accommodations overlooking the illuminated bridge and the Mississippi River. The Hotel's location is definitely a huge plus, as we were able to walk to almost everything we wanted to see and do. The Sheraton staff was friendly and available to meet our requests. We will absolutely, positively recommend this location to our friends Thank you again Ms. Yolanda and the Sheraton Memphis Downtown Hotel Staff for a memorable vacation!