スタンダード トリプルルーム | デスク、遮光カーテン、防音設備、アイロン / アイロン台

パークモアホテルの口コミ

2.5 out of 5
パークモアホテル
441 Royal Parade, Parkville, VIC

口コミ

6.6
評価 10 - 218 件の口コミ中 36 件が非常に良い" "
評価 8 - 218 件の口コミ中 66 件が良い" "
評価 6 - 218 件の口コミ中 62 件が普通" "
評価 4 - 218 件の口コミ中 32 件が不満" "
評価 2 - 218 件の口コミ中 22 件が非常に不満" "

7.0/10

清潔度

7.4/10

スタッフとサービス

6.4/10

設備とサービス

6.2/10

施設のコンディションと設備

6.6/10

環境への配慮

口コミ

2/10 (非常に不満)

??

2023 年 12 月に 2 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear ??,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

6/10 (普通)

Sachiko

家族旅行
The room was quiet. We could sleep well. But, our first night, we didn’t find a soap. So, we had to ask it. It was inconvenient.
2023 年 8 月に 2 泊滞在

6/10 (普通)

Shenali

W
2024 年 5 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Shenali,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

10/10 (非常に良い)

chloe louise

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
2024 年 5 月に 3 泊滞在
Kzからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Chloe,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

6/10 (普通)

Mark

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Mark,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

8/10 (良い)

Alexandra

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
Convenient location, close to the zoo. Older property but great for the price.
2024 年 4 月に 2 泊滞在
Kzからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Alexandra,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

10/10 (非常に良い)

Harriet

2024 年 4 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Harriet,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

4/10 (不満)

Zorawar

グループ旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It is pathetic that you are required to pay a deposit for a room you've already paid for. Never seen such a rule in any hotel. It wasn't even mentioned anywhere about this while I booked it.
2024 年 4 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Zorawar,Thank you for providing clarity on our hotel's deposit policy. We understand that it's a standard practice for hotels to require a deposit, and we appreciate your transparency in outlining our policy. It's reassuring to know that our hotel only collects a deposit of 50, as some establishments may request higher amounts. Please note that we require a deposit upon check-in to cover any incidental charges that may occur during the stay.We would like to clarify that the parking fee of 20 per day was outlined during the booking process on the website.Best Regards,The Parkmore Hotel

6/10 (普通)

Mark

良かった点 : 清潔度
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Place looks like there doing cheap renovations New tv in the room but had no antenna connection Rang reception lady came but didn’t help was saying she will get maintenance tomorrow (great help was only a one night booking ) Shower door was missing
2024 年 4 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Mark,Thank you for taking the time to share your experience at Parkmore. We genuinely appreciate your feedback, as it allows us to address areas that require improvement and enhance the overall guest experience.We sincerely apologize for the issues you encountered during your stay. Your feedback is invaluable to us, and we appreciate your honesty. We hope you will give us another opportunity to exceed your expectations in the future. Please feel free to contact our management directly if you have any further concerns or if there is anything we can do to make amends.Thank you for choosing Parkmore, and we hope to have the chance to welcome you back for a much-improved stay.Best Regards,The Parkmore Hotel

4/10 (不満)

Davis

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Made us pay for parking. Should that not come with the facilities???
2024 年 4 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Davis,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

6/10 (普通)

Tony

カップルで旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
No toilet roll holder. No soap dispenser over hand basin. Soap for shower was 1.2 m away from shower head. No soap holder. Did not find a face washer. Bedhead was unfinished, side nearest to window. Paint/wallpaper in corner furthest from door was missing. Parking area was full of rubbish. Lines showing parking bays less than 1 m apart. Arrows pointing cars out of parking lot led to a dead-end, with no room to do a 3 pt turn. Gutters were rusted out, so all rainwater fell onto the walkway to the carpark. Staff refused to offer a receipt for parking, advised credit card surcharges after the price was stated. Extra charge for parking, which I had not detected when booking.
2024 年 4 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Tony,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

10/10 (非常に良い)

Hilary

家族旅行
良かった点 : 清潔度、スタッフとサービス
We paid a low price for a night to sleep. For that we got a clean room with a comfy bed and great bed linen. That was the bargain we were looking for and we were very happy with it.
2024 年 3 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Hilary,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

10/10 (非常に良い)

Luke

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy access. Good value. Great stay
2024 年 3 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Luke,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

8/10 (良い)

Mary

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The only problem we had was that yes the restaurant was open for breakfast but it didn’t have food appropriate for breakfast. Everything else was fantastic! Comfy beds, clean bathroom and toilet. Plenty of towels and the pool area was very nice. The staff were helpful and having a vending machine option for late at night was great too..
2024 年 3 月に 3 泊滞在
Kzからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Mary,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

2/10 (非常に不満)

dan

2024 年 3 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Dan,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

10/10 (非常に良い)

Julia、Pakenham

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 3 月に 2 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 12 日)
Dear Julia,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

4/10 (不満)

John

2024 年 2 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 4 月 1 日)
Dear John,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

10/10 (非常に良い)

Scherry

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
i always like staying here, the beds and rooms, are comfy. this close to the tram, And very close to the markets, and not much stops, until you arrive in town. This also in a trendy place of melbourne, If you wish to adventure brunswick instead of town. I Enjoy here as it has a option, of going to city, or brunswick, or theirs one of their Lovely parks accross the road
2024 年 2 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Scherry,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

8/10 (良い)

Cleo

良かった点 : 清潔度、スタッフとサービス
Very kind staff and a cute hotel with a great pool and bbq area.
2024 年 2 月に 7 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Cleo,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

8/10 (良い)

Brooke

出張
良かった点 : スタッフとサービス
The walls were very thin and many other individuals were not as considerate towards others, slamming pool fence at 10pm and yelling at each other as they walked past others rooms. Could hear everything.
2024 年 2 月に 2 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Brooke,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

6/10 (普通)

Kylie

家族旅行
良かった点 : スタッフとサービス
Easy access to trans, walkable distances to eateries. Parkland across the road.
2024 年 2 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Kylie,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

10/10 (非常に良い)

5D

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was perfect, clean, comfortable bed and shower, beautiful view from the room. The reception was open at 2am, and it was great for us because we arrived late 😊
2024 年 2 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear 5D,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

6/10 (普通)

Sophia

2024 年 2 月に 6 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Sophia,Thank you for sharing your feedback. We genuinely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We take your concerns seriously and assure you that we are actively addressing the issues you raised to improve our services.We value your feedback and will use it to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

8/10 (良い)

Ben

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Would definitely stay here again
2024 年 2 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Ben,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

2/10 (非常に不満)

Holly

気になった点 : スタッフとサービス、施設のコンディションと設備
I was charged twice for my room and have struggled for weeks to get a refund for them. No happy and would not recommend.
2024 年 2 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Holly,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

8/10 (良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear John,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

4/10 (不満)

Gina

家族旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The rooms are clean, but the common areas not so. This building is falling apart, toilet seat not connected to the toilet. Vanity glued together and painted over to look superficially ok. Cracks in the walls and gyprock needing patching. Room door lock not secure. Cracked and damaged foyer. Car parking grotty. Staff were smiling and pleasant to deal with but not really sure of how to do things.
2024 年 2 月に 2 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Gina,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We’re currently undergoing minor renovation projects to enhance our hotel facilities. Your patience and cooperation are highly appreciated.We value your feedback and will use it to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

6/10 (普通)

Thomas

2024 年 2 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Thomas,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

10/10 (非常に良い)

Caspian

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved the parks around the establishment.
2024 年 2 月に 3 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Caspian,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

8/10 (良い)

lorraine

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Staff where friendly and room was nice and clean, the parking is also very convenient. Unfortunately tho we had someone right above our room on the roof for quite some time making noise, it wasn't until i called reception at 10pm asking how much longer they will be above us as its very noisy that they packed up ( apparently trying to fix a air con). Im not sure who thinks its a good idea to be on the roof at that time of night is a good idea.
2024 年 1 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Lorraine,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

8/10 (良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Sarah,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

4/10 (不満)

Hannah

良かった点 : 清潔度
2024 年 2 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Hannah,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

2/10 (非常に不満)

Alison

2024 年 2 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Alison,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

10/10 (非常に良い)

Danica

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was disappointing to have tradesman working from early in the morning while I was trying to sleep. Otherwise this is a lovely place to stay with friendly and helpful staff.
2024 年 2 月に 2 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Danica,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

2/10 (非常に不満)

Shannon

小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Parking area needs proper signge to state that it is guest parking through gate. Room reaked like nicotine smoke - came out of AC and appeared to just be in the carpet and walls. Walls appeared to have water damage. Staff smoking right outside guest enrence (this is actually illegal this course to public buildings) and is a bad look for business. It is in a good location, close to lygon st and the zoo and was a decent price. Didn't use pool or gym so cannot comment on those.
2024 年 1 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Shannon,Thank you for sharing your feedback. We genuinely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We take your concerns seriously and assure you that we are actively addressing the issues you raised to improve our services.We’re currently undergoing minor renovation projects to enhance our hotel facilities. Your patience and cooperation are highly appreciated.We value your feedback and will use it to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

4/10 (不満)

Cindy

気になった点 : 清潔度、施設のコンディションと設備
Fridge was mouldy and there was a hole in the wall in my room. When I asked to have the fridge cleaned I was moved to another room. The new room had a power board poking through the wall as a powerpoint, not sure this is safe? Advertised bar and restaurant are nothing like website pictures Over all, old tired and in desperate need of renovation.
2024 年 1 月に 8 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Cindy,Thank you for sharing your feedback. We genuinely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We take your concerns seriously and assure you that we are actively addressing the issues you raised to improve our services.We’re currently undergoing minor renovation projects to enhance our hotel facilities. Your patience and cooperation are highly appreciated.We value your feedback and will use it to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

10/10 (非常に良い)

Sarah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent place
2024 年 1 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Sarah,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

6/10 (普通)

Margaret

家族旅行
The shower did not work properly.
2024 年 1 月に 6 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Margaret,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

4/10 (不満)

Joel

気になった点 : 清潔度、スタッフとサービス
2024 年 1 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Joel,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

6/10 (普通)

Reza

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
Located in nice area Royal Parade Melbourne. Only 100 meter from tram stop no 19, Ievers St. Nearby place is Melbourne Zoo and Univ of Melbourne. Opposite of Carlton Footie Club. Nice park at the opposite as well. Gym facilities not like in the photo
2024 年 1 月に 6 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Reza,Thank you for sharing your feedback. We genuinely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We take your concerns seriously and assure you that we are actively addressing the issues you raised to improve our services.We’re currently undergoing minor renovation projects to enhance our hotel facilities. Your patience and cooperation are highly appreciated.We value your feedback and will use it to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

8/10 (良い)

Anton Daniel

2024 年 1 月に 2 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Anton,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

8/10 (良い)

Sophie K

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I like this accommodation
Personally I am a repeat customer and I enjoy this hotel . They are ever adjusting their facilities, their rooms and their guest experience to be better. The beds are comfortable, the air-conditioning is strong , the TVs are new and smart & the wifi is strong. For the location and the price I keep coming back . The superior rooms are a great choice . I will be back again
2024 年 1 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Sophie,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

6/10 (普通)

Mary

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
No wi fi in our room No cups in room tea Fridge was not cold enough
2024 年 1 月に 4 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Mary,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.]We’re currently undergoing minor renovation projects to enhance our hotel facilities. Your patience and cooperation are highly appreciated.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

8/10 (良い)

troy

2024 年 1 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Troy,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

2/10 (非常に不満)

Annika

気になった点 : 清潔度、施設のコンディションと設備
The
2024 年 1 月に 2 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Annika,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

10/10 (非常に良い)

Sarah

Nice big comfy beds
2024 年 1 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Sarah,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel

2/10 (非常に不満)

Lyn

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
There were bed bugs
2023 年 10 月に 1 泊滞在
The Parkmore Hotelからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for sharing your feedback. We genuinely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We take your concerns seriously and assure you that we are actively addressing the issues you raised to improve our services.We value your feedback and will use it to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
This place needs to be shut down and a few bucks spent on it, TV is analog and cannot see it properly, lamps are fake and have no power points to plug them into, bathroom looks like a bathroom from the 80’s that I had to climb into and tiles falling off, long life milk was off. DONT STAY HERE
2023 年 12 月に 1 泊滞在
The Parkmore Hotelからの返信 (投稿日 : 2024 年 1 月 9 日)
Thank you for sharing your feedback. We genuinely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We take your concerns seriously and assure you that we are actively addressing the issues you raised to improve our services.We value your feedback and will use it to improve our guest experience. Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

4/10 (不満)

Alison

良かった点 : 清潔度
気になった点 : スタッフとサービス
2023 年 12 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Alison,Thank you for bringing your concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay at The Parkmore Hotel. We value your feedback and we are committed to making every guest's experience positive and will use your feed back to improve our guest experience.Thank you for bringing this to our attention and we hope to have the opportunity to welcome you back in the future.Best Regards,The Parkmore Hotel

8/10 (良い)

Angela

2023 年 12 月に 1 泊滞在
Kzからの返信 (投稿日 : 2024 年 3 月 2 日)
Dear Angela,Thank you so much for taking the time share your positive feedback. We are thrilled to hear that you enjoyed your stay with us at The Parkmore Hotel. Providing exceptional experiences for our guests is our top priority, and we are delighted that we could meet your expectations.Thank you for your valuable suggestion. We appreciate your feedback, and we’re committed to enhancing our facilities to improve our guest experience.Your kind words mean a lot to us, and we truly appreciate your support. We look forward to welcoming you back on your next visit.Best Regards,The Parkmore Hotel