This is an unusually-placed hotel (behind a pub and a car dealership), but it is convenient to shopping, restaurants and allows for easy access to the rest of Melbourne. It is very clean, and nicely decorated. Not high-end, but totally adequate. We did not stay in our room much, as we spent most of our time visiting family and friends. We had 2 adults and 2 teenagers and stayed in two rooms which were linked and we all had plenty of space and plenty of hot water. The kitchenette is adequate with microwave, hot plate, small fridge and sink. All utensils, plates and cutlery were provided, along with dishwashing supplies. Parking is free and in a secluded lot that is used during the day by the car dealership staff in front of the hotel, but it is quiet and safe. We only used housekeeping occasionally, but would have liked to have had a couple of extra towels and trash bags available in the room without having to ask for them. I will say that the pillows in this hotel were the best pillows I have ever used, and I would have bought one if I could! 😃