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シティ エッジ ノース メルボルンの口コミ

3.5 out of 5
シティ エッジ ノース メルボルン
188 Peel Street, North Melbourne, VIC

口コミ

7.6

良い

評価 10 - 928 件の口コミ中 219 件が非常に良い" "
評価 8 - 928 件の口コミ中 418 件が良い" "
評価 6 - 928 件の口コミ中 209 件が普通" "
評価 4 - 928 件の口コミ中 49 件が不満" "
評価 2 - 928 件の口コミ中 33 件が非常に不満" "

7.8/10

清潔度

7.4/10

スタッフとサービス

7.8/10

設備とサービス

7.2/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 12 月に 4 泊滞在
Chrisからの返信 (投稿日 : 2018 年 12 月 18 日)
Thank you for your recent stay at City Edge North Melbourne. We are thrilled to hear you had a great experience during your visit. Regards, Chris City Edge North Melbourne

8/10 (良い)

Masanori

良かった点 : 施設のコンディションと設備、客室の快適度
長期滞在者には良いアパートメントである。
ビクトリアマーケットも近くそこで買って自分で料理することも可能。 また市場で朝食をとることも出来るアクセスは高評価できる。 タオルの交換が２日に一度であったが、部屋の清掃は５日間滞在していたが一度も行われなかった。 WIFIの環境も良い。
2017 年 11 月に 5 泊滞在
Reservationsからの返信 (投稿日 : 2018 年 1 月 10 日)
We thank you your valuable feedback and look forward to welcoming you again at City Edge North Melbourne in future visits to Melbourne. With thanks, Team@City Edge North Melbourne.

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ホテルが閉まっておりチェックインできず フロントに電話をかけるがサービス外との事 エクスペディアに連絡するが返金不可
2017 年 11 月に 1 泊滞在
Chrisからの返信 (投稿日 : 2017 年 12 月 14 日)
We are sorry to hear of your difficulty checking in. For guests convenience, we do have a 24 hour reception team that operate through the night and a manager living on site to ensure guests can be assisted at all times. Regards, City Edge North Melbourne

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度

8/10 (良い)

Kaz、日本

良かった点 : 清潔度、スタッフとサービス、客室の快適度
クイーンズマーケットが近くにあります。
メルボルンで買い物するなら、是非ともクイーンズマーケットに行ってください。このアパートメントホテルなら、すぐに近くです。トラムがホテル前を走っていますが、思いの外、しずかな場所でした。

8/10 (良い)

yukey、東京都中野区

良かった点 : 施設のコンディションと設備
キッチン付きのアパートメントホテル
フルキッチン付きで冷蔵庫も中型で容量も十分、部屋はやや狭いが、ラウンジもあるので便利。公共のマーケットに近くスーパーマーケットもある。トラムの乗り場も近くで街へのアクセスも良い。

8/10 (良い)

Toshiki

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
ロケーションは良いが、とても狭い。
マーケットに近いので、ちょっとしたものを買って部屋で食事をとることが可能。ただし、かなり部屋が狭く、テーブルにお皿が乗り切らない。ベッドのすぐそばにトイレとシャワーがあり、ドアがスライド式で密閉されないため、水の音が外に漏れ、使用しづらい。 目の前のトラムの駅がフリーゾ―ンではなく、次の駅まで毎回歩いていたが、それほどの距離はないので、ＣＢＤに出るにはとても便利。

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、施設のコンディションと設備
そこそこ快適
部屋が綺麗で、一人旅だったので広さはじゅうぶんだった。Wi-Fiも通信量に制限はあるが、問題なく使えた。シャワーの湯がしばらくすると温度が低くなってしまうのが唯一の難点であった。周辺は静かでよかった。

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ホテルではありません。
マンションの個室を借りるようなものです。 ビジネスで使うのなら良いですが、観光としては使わない方が良いです。 ベッドのシーツやピローカバーも汚く、石鹸以外の備付はありません。

10/10 (非常に良い)

Vicki

出張, カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
This property was great for what l needed, public transport outside the door, woolworths nearby. Staff were excellent. Only negative is the hot water wasn't very hot.
2024 年 4 月に 1 泊滞在
City Edge North Melbourne Management からの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Vicki, Thank you for your positive comments and feedback. We are am so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. It was a pleasure to have you with us. We would very much like to have you back with us in the near future. Kind regards Team@City Edge North Melbourne

8/10 (良い)

Vicki

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Loved the location, great for what we needed being near hospitals, staff are excellent. Rooms are very small, but suited our needs, hot water could be a bit hotter. Highly recommend for a short stay
2024 年 4 月に 1 泊滞在
City Edge North Melbourne Management からの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Vicky,It was a pleasure to have you with us - On behalf on the whole City Edge North Melbourne team we thank you. We appreciate your positive feedback and perfect rating about our hotel. We do take pride in catering to our guests’ needs the best way we can. It was a pleasure having you with us. We would very much like to have you back with us in the near future. Kind regards Management@City Edge North Melbourne

10/10 (非常に良い)

Karen

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
My hotel room was spotless, warm and quiet. Super comfy bed. Friendly, helpful staff.
2024 年 4 月に 6 泊滞在
City Edge North Melbourne Management からの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Karen, It was a pleasure to have you with us - On behalf on the whole City Edge North Melbourne team we thank you. We appreciate your positive feedback and perfect rating about our hotel. We do take pride in catering to our guests’ needs the best way we can. It was a pleasure having you with us. We would very much like to have you back with us in the near future. Kind regards Management@City Edge North Melbourne

10/10 (非常に良い)

Karina

良かった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
City Edge North Melbourne Management からの返信 (投稿日 : 2024 年 4 月 13 日)
Dear KarinaThank you for giving us a perfect rating and recommending our hotel to other travellers. We do take pride in catering to our guests’ needs the best way we can. We would very much like to have you back with us in the near future. Kind regards

10/10 (非常に良い)

Jacinta

2024 年 3 月に 1 泊滞在
City Edge North Melbourne Management からの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Jacinta,Thank you for giving us a perfect rating and recommending our hotel to other travellers. We do take pride in catering to our guests’ needs the best way we can. We would very much like to have you back with us in the near future. Kind regards

8/10 (良い)

Lyndell

小さなお子様連れの家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice place to stay at. Convenient to essential things. Parking was in next block but was a good secure parking area.
2024 年 2 月に 2 泊滞在
City Edge North Melbourn teamからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Lyndell. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you again in the near future.

8/10 (良い)

New Bclays

良かった点 : 清潔度、客室の快適度
2024 年 2 月に 2 泊滞在
City Edge North Melbourne teamからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We would very much like to have you back with us in the near future.

10/10 (非常に良い)

Tracey

良かった点 : 清潔度、客室の快適度
Walking distance to hospitals
Fantastic close proximity to a number of hospitals. Easily within walking distance to Royal Womens, Royal Melbourne, Peter Macallum & Melbourne Private Hospitals. Rooms are clean. Staff are amazingly friendly and helpful. We will definitely stay there again on our next visit to the hospital
2024 年 2 月に 2 泊滞在
City Edge North Melbourne team からの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Tracey. We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We would very much like to have you back with us in the near future.

8/10 (良い)

Amanda

出張, カップルで旅行
良かった点 : 清潔度、設備とサービス
This was a great spot to stay with husbands in hospital They have parking at cheap rates. The room was basic but when your mostly visiting hospital its great I would recommend for hospital location. Also shops and Market very close
City Edge North Melbourne team からの返信 (投稿日 : 2024 年 3 月 23 日)
Dear AmandaWe appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.We look forward to welcoming you againWe would very much like to have you back with us in the near future.

8/10 (良い)

Anne

グループ旅行
良かった点 : 清潔度、客室の快適度
Comfortable stay given the thumbs up
I booked here because of the price. We found the location to be fine, one tram stop past the free tram zone which ends at Queen Victoria Market. Nearby Woolies Metro and a chemist a little further away as well as the market. The room isn't spacious but suited us with minimal luggage. Trying to work out of two or more larger suitcases might be a challenge. The room was clean but could have benefited from a spring clean. All the obviously regular cleaning including sheets and towels were as clean as you would hope and expect. Nice to have a small balcony and access to fresh air. The aircon worked well if you prefer. Staff on reception were helpful. The kitchenette seemed well equipped and was also clean. The room wasn't serviced during our 5 night stay which is probably reflected in the price. We were happy with our stay and would consider returning again.
2024 年 1 月に 5 泊滞在
City Edge North Melbourne teamからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Anne, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. It is important to us that our guests leave feeling like they had a great experience and ensure you that your feedback has been taken on board. Please note that guests are required to put up the refresh sign on the door for the the rooms to be serviced.We would very much like to have you back with us in the near future.

10/10 (非常に良い)

Tanya

出張
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Nice property great location for my needs with friendly staff and comfy beds
2024 年 1 月に 1 泊滞在
City Edge North Melbourne teamからの返信 (投稿日 : 2024 年 3 月 23 日)
Dear Tanya.Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stayWe would very much like to have you back with us in the near future.

2/10 (非常に不満)

CHINMAY

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I had an unpleasant experience at this property, encountering bugs in the bed mattresses during our stay. Despite addressing the issue with the front staff, they refused to take responsibility for their actions, claiming that bugs were beyond their control. The lack of a sincere apology further added to the frustration. On top that aircon was too noisy looks too old. Expedia, I recommend removing this property from your listings to prevent others from experiencing such irresponsible behavior. I have ample pictures to substantiate my concerns.
2024 年 1 月に 5 泊滞在

6/10 (普通)

Natalie

カップルで旅行
Convenient location and very close to tram stop. Room was fine, although could get quite dark - we were unable to sleep with the blind open at all due to a bright outside light shining directly into the room.
2023 年 12 月に 4 泊滞在

6/10 (普通)

Gary

出張, 家族旅行
The room smelt of Body odour.
2023 年 12 月に 2 泊滞在

10/10 (非常に良い)

Mohd zaki

出張, カップルで旅行, 家族旅行
良かった点 : 設備とサービス
2023 年 12 月に 1 泊滞在
City Edge North Melbourne teamからの返信 (投稿日 : 2023 年 12 月 16 日)
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

6/10 (普通)

Joshua

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Good to stay for visit to Melbourne.
2023 年 12 月に 3 泊滞在
City Edge North Melbourne teamからの返信 (投稿日 : 2023 年 12 月 16 日)
Dear Guest. Thank you for choosing our hotel. We do take pride in catering to our guests’ needs the best way we can. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

6/10 (普通)

Gemma

グループ旅行
気になった点 : 客室の快適度
2023 年 12 月に 2 泊滞在
City Edge North Melbourne teamからの返信 (投稿日 : 2023 年 12 月 16 日)
Dear Gemma. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

8/10 (良い)

Chris

良かった点 : 客室の快適度
Apart from the above comment we were very happy ..
Only complaint about our room was the bed side table draw in room 404 … was dirty & had a small plastic container in it
2023 年 12 月に 1 泊滞在
City Edge North Melbourne teamからの返信 (投稿日 : 2023 年 12 月 16 日)
Dear Chris. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.It is important to us that our guests leave feeling like they had a great experience and ensure you that your feedback has been taken on board.

2/10 (非常に不満)

Maria

家族旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Un safe for anyone with children
2023 年 11 月に 1 泊滞在
City Edge North Melbourne teamからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Mria,Greetings from City Edge NOrth Melbourne.It would be highly appreciated if you could pelase provide more information regarding your feedback.We look forward to your reply.Kind regardsTeam@City Edge North Melbourne

10/10 (非常に良い)

Andreas

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Alll good, thanks.
2023 年 11 月に 1 泊滞在
City Edge North Melbourne teamからの返信 (投稿日 : 2023 年 12 月 16 日)
Dear Andreas. Thank you for your review and for choosing our hotel. We happy that you enjoyed your stay and we looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

Anthony

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Receptionist very helpful great service
2023 年 11 月に 10 泊滞在
City Edge North Melbourne teamからの返信 (投稿日 : 2023 年 11 月 25 日)
Dear Traveler. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel.Kind regardsTeam@City Edge North Melbourne

6/10 (普通)

Sharyn

2023 年 10 月に 7 泊滞在
City Edge North Melbourne teamからの返信 (投稿日 : 2023 年 11 月 25 日)
Dear Traveler. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we look forward to having you again as a guest in our hotel.Kind regardsTeam@City Edge North Melbourne

10/10 (非常に良い)

Kim

カップルで旅行
良かった点 : 清潔度、施設のコンディションと設備
Location is great.
2023 年 10 月に 2 泊滞在
Zafreenからの返信 (投稿日 : 2023 年 10 月 31 日)
Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and We look forward to having you again as a guest in our hotel.

8/10 (良い)

Aaron

良かった点 : 清潔度、客室の快適度
2023 年 10 月に 2 泊滞在
Zafreenからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Traveler. Thank you for your review and for choosing our hotel. We are happy that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel.

10/10 (非常に良い)

Penny

良かった点 : 清潔度、施設のコンディションと設備
very friendly and easy to access
2023 年 10 月に 1 泊滞在
Zafreenからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Happy Guest. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. Our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We look forward to welcoming you again.

2/10 (非常に不満)

Katie

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Heater didn’t work Parking isn’t onsite Rooms are much smaller than the photos show Sheets are rough The air vent out side the room sounds like a jet The cigarette smoke and butts outside the balcony doors ( NON SMOKING SITE ) & they double charged me - and I still haven’t received a receipt even after requesting it
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

shwan

2023 年 7 月に 2 泊滞在

6/10 (普通)

MARTINA

グループ旅行
Parking was advertised as included and then when I checked in they advised the car park was full.
2023 年 6 月に 1 泊滞在

8/10 (良い)

Tegan

小さなお子様連れの家族旅行
We saw the hotel had a 3 and a half start rating but decided to stay anyway as it was the best value in the area. Our room was lovely only with a few flaws from wear and tear like a cracked shower bottom, dirty walls and hair in the drain. We were moved so we had two room across from eachother. One of the rooms had a smart tv which the teenager was thankful for after a long night. The shower had fantastic pressure, we live on a farm with only a rain water tank and pump so the water is very poor. It was amazing to have a shower with high pressure and clean water the teenager mentioned she had one for as long as she could handle. In the morning the teenager mentioned she had cocroaches in her room and we also spotted a mouse in the hallway. My partner mantioned the he saw baits and traps for both so the hotel is aware. Reception was friendly and helpful and our stay overall was pleasant. The Woolworths around the corner was great for an affordable breakfast with a veriety of freshly baked pastries, sushi and fresh fruit.
2023 年 6 月に 1 泊滞在

4/10 (不満)

Peter

良かった点 : 清潔度
気になった点 : 設備とサービス
I had to ring a number to get access to the hotel on Sunday evening. The person on the phone didn't know the right way to get in. They kept on insisting that my key was in the black box. There were black units on the wall with number locks. It was actually a grey box. Took me quite a while to get in. In the bathroom there was a tiny bit of toilet paper that had actually been folded but there was no other toilet paper. I was told to go buy my own. The heater didn't work when I got there. Once again I had to ring someone to sort that out. The clock in the room was also wrong and I nearly missed my appointment. Overall it was disappointing.
2023 年 6 月に 1 泊滞在

8/10 (良い)

Helen

良かった点 : 設備とサービス、施設のコンディションと設備
Close to where I needed to go, comfortable, very nice reception people
2023 年 5 月に 1 泊滞在

8/10 (良い)

Mamadu

出張
良かった点 : 清潔度、客室の快適度
Good stay in the city with good amenities help make things easier
2023 年 5 月に 4 泊滞在

10/10 (非常に良い)

Kleyton

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
2023 年 5 月に 3 泊滞在

8/10 (良い)

Cameron

良かった点 : 清潔度、施設のコンディションと設備
The closeness to Royal Melbourne hospital made a stressful situation a lot easier
2023 年 5 月に 4 泊滞在

8/10 (良い)

John Chirhuza

2023 年 5 月に 3 泊滞在

8/10 (良い)

Tai Man

家族旅行
良かった点 : 客室の快適度
2023 年 5 月に 6 泊滞在

10/10 (非常に良い)

Abebe

2023 年 4 月に 4 泊滞在

8/10 (良い)

Nancy

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Location was great w tram station in front. Just 3 stops to cbd. And walking distance to QVM. The property was quiet and importantly place was clean and safe. We stayed for 2 weeks and had a wonderful time.
2023 年 4 月に 10 泊滞在

6/10 (普通)

Paul

2023 年 3 月に 1 泊滞在

10/10 (非常に良い)

Gary

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Perfect location for visiting Flemington Racecourse venue, close to markets for cafe dining, gym next door was good only $10 casual, easy access to trams into town for airport SkyBus
2023 年 3 月に 2 泊滞在
City Edge North Melbourne Management からの返信 (投稿日 : 2024 年 5 月 4 日)
Dear Garry, Thank you for your positive comments and feedback. We are am so glad to hear that you enjoyed your stay with us! We hope your next stay and just around the corner. It was a pleasure to have you with us. We would very much like to have you back with us in the near future. Kind regards Team@City Edge North Melbourne

8/10 (良い)

Merryn

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The reception staff were very helpful and friendly The room was a bit on the small side but the beds were comfortable. A couple of biscuits in the room would have been lovely
2023 年 3 月に 1 泊滞在