Desk, blackout drapes, iron/ironing board, free WiFi
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Reviews of Box Hill Motel

2.5 out of 5
Box Hill Motel
177 station street, Burwood, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 376 out of 592 reviews" "
Rating 8 - Good. 190 out of 592 reviews" "
Rating 6 - Okay. 21 out of 592 reviews" "
Rating 4 - Poor. 3 out of 592 reviews" "
Rating 2 - Terrible. 2 out of 592 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

allyson jane

Liked: Amenities
Central location and friendly staff
Stayed 1 night in May 2024
Response from Jeanne on May 13, 2024
Hi Allyson, Thank you so much for your kind review. We really appreciate it and hope you stay with us again soon..kind regards Jeanne

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had one night here en route to airport. Exactly what I needed - convenient, helpful staff, no fuss. The nearby golf club was a good dining option.
Stayed 1 night in Mar 2024
Response from Carol on Mar 28, 2024
Hi AnnieSo glad you enjoyed your stay it was a pleasure to accommodate youCheersCarol

8/10 Good

Kaixiao

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Carol on Mar 16, 2024
HI kaixiaoThank you for your good scoreCheers Carol

10/10 Excellent

Marilyn

The experience was good except for the bathroom sink plug didn’t hold the water and the taps and water flow were difficult
Stayed 2 nights in Mar 2024
Response from Carol on Mar 10, 2024
Hi MarilynThank you for your feedback I will have a look at these thingsCheersCarol

10/10 Excellent

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the university.
Stayed 1 night in Feb 2024
Response from Carol on Feb 23, 2024
Hi SharonThank you for our excellent score and yes we are very close to the UniversityCheers

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyable stay. Turned out to be a lot quicker into town than expected. Property was a little older - the water pipes get very loud when showering - but everything else was very good.
Stayed 3 nights in Feb 2024
Response from Carol on Feb 22, 2024
Thank you Paul for the great score. We are aware of the pipe issue and trying to correct it.

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Carol on Feb 21, 2024
Hi LaurenThank you for the great score

10/10 Excellent

Andrew

Stayed 1 night in Feb 2024
Response from Carol on Feb 21, 2024
Hi AndrewThank you so much for the great score

10/10 Excellent

Georgia Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Box Hill Motel for it's comfort, cleanliness and friendly reception.
Stayed 1 night in Feb 2024
Response from Jeanne on Feb 3, 2024
Thanks so much Georgia! We are always so appreciative of great reviews and look forward to you staying with us again!...Kind regards Jeanne

8/10 Good

lolita

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2024
Response from Carol on Jan 23, 2024
Hi LolitaThank you for your kind commentCheersCarol

10/10 Excellent

Andrew

Stayed 1 night in Jan 2024
Response from Carol on Jan 23, 2024
Hi AndrewThank you for your great scoreCheersCarol

10/10 Excellent

bipin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I have good reviews becoz it’s a good stay and good customer service . One thing I was say is that was a foul smelling in the shower which I think was drainage system .every thing else is as excellent .
Stayed 2 nights in Dec 2023
Response from Carol on Dec 29, 2023
Hi BipinThank you for your comment this is something we need to know about. What room are you staying in so we can attend to this problemCheers Carol

10/10 Excellent

shashank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Carol on Dec 27, 2023
Hi ShashankThank you for your great score.CheersCarol

8/10 Good

Kathie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, easy check in and out, neat gardens and pol, quiet location backing onto walking path
Stayed 1 night in Dec 2023
Response from Jeanne on Dec 22, 2023
Thanks Kathie for your great review. We are glad you enjoyed your stay with us and really appreciate your positive review...Regards Jeanne

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Dec 2023
Response from Carol on Dec 15, 2023
Hi JimThank you for the good score. Glad you are happyCheersCarol

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Carol on Dec 15, 2023
Hi DanielThank you for the great score. I am so happy you are enjoying your accommodationCheersCarol

8/10 Good

Alan

Business traveler
Liked: Property conditions & facilities, room comfort
Very Good
Stayed 1 night in Sep 2023
Response from Carol on Dec 11, 2023
Hi AlanThank you for the great scoreCheersCarol

8/10 Good

Alan

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 1 night in Sep 2023
Response from Carol on Dec 11, 2023
Hi AlanThank you for the great scoreCheersCarol

6/10 Okay

Sanjay

Stayed 1 night in Dec 2023
Response from Carol on Dec 11, 2023
Hi SanjayThank you for the review

10/10 Excellent

Clare

Liked: Cleanliness, staff & service
Thank a great stay. Everything you need for a night over
Stayed 1 night in Nov 2023
Response from Carol on Dec 7, 2023
Hi ClareThank you for your kind score. Have a Very Merry ChristmasCheersCarol

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, conveniently located by food and grocery outlets.
Stayed 1 night in Nov 2023
Response from Carol on Dec 1, 2023
Hi KevinThank you for the great scoreCheersCarol

8/10 Good

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Clean, quiet, neat, good service from staff. I thoroughly recommend this motel. .
Stayed 1 night in Nov 2023
Response from Carol on Nov 28, 2023
Hi ColinThank you for your very kind wordsCheersCarol

10/10 Excellent

Allison

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean and located next to a park and walking trail.
Stayed 2 nights in Nov 2023
Response from Carol on Nov 19, 2023
Hi AllisonThank you for the lovely commentCheersCarol

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
9
Stayed 1 night in Nov 2023
Response from Carol on Nov 17, 2023
Thank you Jim for your great scoreCheersCarol

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish I could rate 6 stars for the staff and service!! Can't wait to come back!!
Stayed 7 nights in Nov 2023
Response from Jeanne on Nov 13, 2023
Hi Jay,Thank you so much for your amazing review! We hope to see you again soon!...Regards Jeanne

6/10 Okay

Kenny

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Nice staff, dated but clean rooms, my frustration was that I came to the property to do work, the WIFI was useless, despite best efforts it was just shocking, and made my stay very frustrating as my main purpose was not fulfilled.
Stayed 2 nights in Nov 2023
Response from Jeanne on Nov 6, 2023
We are very sorry to hear about your frustration regarding out Internet. We are in the process of rectifying this problem. Regards Jeanne

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, clean, well maintained room. Next door to great park for walking
Stayed 2 nights in Oct 2023
Response from Carol on Oct 29, 2023
Hi BettyThank you for your lovely comments. So happy you enjoyed Box Hill Motel

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Carol on Oct 29, 2023
HiThank you for the great scoreCheersCarol

10/10 Excellent

Sai Kiran

Stayed 1 night in Oct 2023
Response from Carol on Nov 17, 2023
Thank you for the great scoreCheersCarol

10/10 Excellent

David

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy and comfortable. Friendly staff - excellent value for money.
Stayed 1 night in Oct 2023
Response from Carol on Oct 17, 2023
Hi DavidThank you for your lovely reviewCheersCarol

8/10 Good

Micheal

Stayed 1 night in Oct 2023
Response from Carol on Oct 29, 2023
Hi MichaelThank you for rating us so high it is appreciatedCheersCarol

8/10 Good

Viv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff very clean and comfortable room quiet area with well maintained garden
Stayed 1 night in Sep 2023
Response from Jeanne on Sep 27, 2023
Thank you so much for your positive review. We really appreciate it and hope you stay with us again soon. Kind regards Jeanne

10/10 Excellent

Peter

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing
Stayed 2 nights in Sep 2023
Response from Carol on Sep 23, 2023
Hi PeterThank you for your review

8/10 Good

Yiping

Stayed 1 night in Sep 2023
Response from Carol on Oct 17, 2023
Hi YipingThank you for your good review

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was lovely staying in this peaceful little spot. Quiet and clean and great shower pressure. Comfy bed and perfect easy parking. Thank you to the friendly staff.
Stayed 4 nights in Aug 2023
Response from Carol on Sep 5, 2023
Hi ChristineThank you for your lovely comments,it was a pleasure having you.CheersCarol

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
I was particularly impressed with the cleanliness of the room. An inexpensive stay but very comfortable bed and clean room and the lady at the front desk was delightful 😊
Stayed 2 nights in Aug 2023
Response from Carol on Aug 28, 2023
HiThank you for the lovely review I am so happy that you enjoyed your stayCheers Carol

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean peaceful and quiet. Always lovely to stay.
Stayed 2 nights in Aug 2023
Response from Carol on Aug 26, 2023
Hi ChristineThank you for your kind response. It is always lovely to know our guests enjoyed their stayCheers

8/10 Good

Miller

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Air Conditioner is pretty old, makes loud noise when turning on.
Stayed 4 nights in Aug 2023
Response from Carol on Aug 21, 2023
Hi MillerThank you for your feedback but it would be very helpful had you included your room number

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the very Friendly welcome. Very clean and well presented Property So quiet, got a great nite's rest We have found a another great base to explore Melbourne
Stayed 1 night in Jul 2023
Response from Jeanne on Jul 30, 2023
Thank you so much Steve. We are so glad you liked your stay here at Box Hill Motel....it is great to hear your feedback and look forward to you staying with us again!. Kind regards Jeanne

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Carol on Jul 28, 2023
Hi PeterThank you for the great scoreCheersCarol

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent price and excellent accommodation 😃
Stayed 1 night in Jul 2023
Response from Carol on Jul 23, 2023
Hi PeterThank you for your lovely commentsCheersCarol

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spotlessly clean and quiet and a comfy bed. Couldn’t ask for more. Thank you
Stayed 1 night in Jul 2023
Response from Carol on Jul 15, 2023
Hi ChristineThank you very much for your lovely review. It is lovely that we are getting it right.CheersCarol

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Old but very fresh & clean apartment
Stayed 1 night in Jul 2023
Response from Carol on Jul 14, 2023
Hi DanielThank you for your very positive reviewCheersCarol

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from Jeanne on Jul 7, 2023
Thank you so much for your amazing review. We really appreciate your feedback......we hope you come back and stay with us again!Regards Jeanne

10/10 Excellent

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from Jeanne on Jul 6, 2023
Thank you Kaye for your review. We really appreciate your feedback and hope you stay with us again soon..Kind regards Jeanne

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely staying here again.
Stayed 1 night in Jun 2023
Response from Carol on Jun 29, 2023
Thanks Thomas great news

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Definitely staying here again.
Stayed 1 night in Jun 2023
Response from Jeanne on Jun 19, 2023
Thankyou Thomas for your positive review. We really appreciate your feedback and look forward to you staying with us again soon....regards Jeanne

10/10 Excellent

David

Stayed 1 night in Jun 2023
Response from Carol on Jul 15, 2023
Thank you David a great score.

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are from Vic country and always stay here for our appointments in city. The rooms are always so clean and the owners very friendly so makes a great stay.
Stayed 1 night in Jun 2023
Response from Carol on Jun 17, 2023
Thanks Cheryl always a pleasure to see you.CheersCarol

10/10 Excellent

Rod

Stayed 1 night in Jun 2023
Response from Carol on Jul 15, 2023
Thank you Rod for the great ratingCheersCarol