4/10 (不満)
Alexander
2026 年 4 月 2 日
良かった点 : 清潔度、施設のコンディションと設備
I’ve stayed at several locations in Medellin but i have to say I wasn't impressed with WakeBio. To start off we arrived 3 hours early (3pm check-in) and was going to be charged close to $300 and after expressing my view on that it was reduced to about $250. Never have I ever been charged early check-in anywhere in the world. I have been to many places and if the room is available they get you into your room and if its not then we wait until a room is ready and available but never charged.
The restaurant staff was not very pleasant to say the least. Not all but most. It didnt feel welcoming almost as if we were just another client or a bother. Some of the staff understood the importance of a smile and a welcome gesture, not a stare and walk away. Several times we had to help ourselves to things since there was no attention to detail to see if we needed anything (i.e. could i get you more coffee, can i get anything for you, etc). The spread Selection for breakfast was limited as well. One VERY IMPORTANT thing for anyone with very young kids. We stayed in the elite room which is a three bedroom on the 15th floor. The terrace is EXTREMELY dangerous for anyone with very young kids meaning five and under. The glass and metal enclosure has a wide enough opening on each end where a curious toddler can squeeze his way through and ultimately off the building. We placed heavy chairs as barricades with direct supervision and still didnt feel comfortable out there. Hope this helps!
Alexander
2026 年 3 月に 8 泊滞在
