施設の正面

ザ クリック クラック ホテル メデジンの口コミ

4 out of 5
ザ クリック クラック ホテル メデジン
Calle 10B # 37-29, Medellín, Antioquia

口コミ

8.8

非常に良い

評価 10 - 1010 件の口コミ中 701 件が非常に良い" "
評価 8 - 1010 件の口コミ中 151 件が良い" "
評価 6 - 1010 件の口コミ中 71 件が普通" "
評価 4 - 1010 件の口コミ中 31 件が不満" "
評価 2 - 1010 件の口コミ中 56 件が非常に不満" "

9.6/10

清潔度

9.0/10

スタッフとサービス

9.2/10

設備とサービス

9.4/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

8/10 (良い)

jaime

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel lujoso, bar en el lobby y azotea, tranquilo, el respeto por la fauna, sin duda vuelvo a elegirlos. Me quede deseando agua gratis en la habitación
2024 年 5 月に 5 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 27 日)
¡Hola Jaime!¡Muchas gracias por tomarte el tiempo de compartir tus comentarios y calificarnos como un hotel 4/5!Nos da mucho gusto leer que nos ves como un hotel lujoso y apreciaste el área del bar del lobby y azotea. ¡Sin duda son cosas para recordar!Nos encanta saber que disfrutaste de la tranquilidad y ambiente lleno de vegetación: Nuestra prioridad es hacer que nuestros huéspedes disfruten su estadía con nosotros y sean muy felices.Esperamos tenerte muy pronto de vuelta.¡Ten un increíble día!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Xristos

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing!
2024 年 5 月に 2 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 27 日)
Hello Xristos!Thank you for taking the time to share your review with us!We hope you had the best experience while visiting us. Our priority is making our guests feel happy and comfortable.Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Jonathan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The overall experience was excellent. The hotel is extraordinary, stylish and impressive. All staff is very attentive and I especially want to mention Daniel. He greeted and welcomed us upon our arrival and greeted us every time we met until our departure. Definitely fit for the job. The XS-room was decorated very well, unique features and contemporary styled. The downside of the room: there is too little space to put your stuff or clothing. Also, especially in the weekend there is loud music on the rooftop restaurant and in the restaurants downstairs. We were tired from all our activities, so we didn't have any problems getting to sleep. The only issue we experienced was 'unexpected' pool maintenance. We only discovered it arriving on the rooftop carrying our swimming gear. Firstly, the reception told us they were executing the weekly maintenance. After some checking it became clear the pool wouldn't be opened again before we would leave. Major downside. We got offered to visit a pool in a hotel nearby. Proper solution, but still needs some effort and planning, compared to taking the elevator upstairs. The hotel is situated perfectly. Just outside the loudness of Provenza, but close enough, only 2 blocks! Also the metro is a 20 minute walk, passing nice stores. Lastly, the breakfast is very well. The buffet options could be better, but the offer of fresh fruits and a-la-carte options are great. Also goes for the coffee!
2024 年 5 月に 6 泊滞在

10/10 (非常に良い)

Huascar、doral

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really nice place with a great atmosphere
2024 年 5 月に 2 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 25 日)
Hello Huascar!Thank you for taking the time to share your review and rate us with 5 stars!We're thrilled you got to enjoy the great atmosphere and consider us to be a great place to stay!We love your visits and providing you the best experiences we can!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Jose

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
excelente
2024 年 5 月に 3 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 27 日)
¡Hola Jose!¡Gracias por elegirnos como tu lugar de alojamiento! Nos complace saber que tu estancia fue excepcional y que tuviste una buena experiencia.Esperamos poder recibirte nuevamente en el futuro y seguir brindándote experiencias memorables. ¡Hasta pronto!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Jason

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 25 日)
Hello Jason!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

VICTOR

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is beautiful. Located in the best area possible in Beautiful Medellin. Choose to stay here. You'll be delighted.
2024 年 5 月に 2 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 20 日)
Hello Victor!Thank you for taking the time to share your comments with us!We're thrilled to read that you found us to be a beautiful hotel located in the best area of Medellin. We hope you got to enjoy the restaurants and bars around and our own, of course.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

6/10 (普通)

Manuel Alejandro Manrufo

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is a high end hotel that has a very unique vibe. Pretty decor and great service from the staff. Whats not so good? I was with my wife and multiple times were stopped at the door and even asked who she was... they should implement a band or something to identify guests. Another thing, the elevator key is a pain! You cannot exit the elevator on a different floor, other than yours. For us that meant we had to walk quite a bit and go up the stairs into the main lobby because our elevator will not allow us to exit on level 2 (lobby from our building location) One last thing, they host private events, if you are a light sleeper, you might be bothered by the loud music played in the lobby area when they are hosting events. Other than that, we found the prices on the food in the rooftop high and the quality just ok. I expected a better quality food for the price. Service was great though. Drinks at the main lobby/bar were really good and the bartenders were super!!! One more thing, the person that greeted us and showed us our room was very nice! Overall, the staff seems to be very nice!
2024 年 5 月に 3 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 17 日)
Hello Manuel!Thank you for taking the time to share your feedback with us. We're thrilled to read that you found our hotel to have a unique vibe with pretty decor and great service. It's amazing you got to enjoy the drinks at the main lobby/bar and great service, specially from the person that greeted you and took you to the room. It’s very encouraging to find great comments about our team and service.Although, we apologize for the inconveniences you experienced with the security team and elevator key system: These kinds of security measures were applied in order to ensure the safety and harmony of our guests, it is unfortunate that this was not to your liking. Our priority is making our guests feel happy and comfortable so we never meant to be rude or disrespectful. Likewise, we will share your comments with our staff and involved areas, in order to improve our service and guest experiences.We hope to have you back very soon so that you can live a different experience at the hotel.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Christian Jesus Ruiz

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
My first experience in Medellin and it was the best. Loved the hotel and all the staff member were very polite.
2024 年 4 月に 4 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 14 日)
Hello Christian!Thank you for sharing your positive experience with our team. We are delighted to hear that you enjoyed your stay and found the staff to be very polite. It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!We hope to welcome you back soon! Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Aliuvis Pedroso、west palm beach

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 27 日)
Hello Aliuvis!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Josseline

良かった点 : スタッフとサービス
The hotel was great, room was small for my liking but everything was nice!
2024 年 4 月に 7 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 6 日)
Hello Josseline! Thank you for taking the time to share your comments with us! It's amazing you had a great experience with us. We’re sorry you didn’t quite enjoy your room: We try to offer our guests different options just to try to help them find the best choice for each one of them.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Rachel

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
it was my first time to medellin and the hotel and i would go back again , everyone is so friendly , the food amazing , the rooms are super cool and walking distance to everything . amazing restaurants near by as well
2024 年 4 月に 3 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 6 日)
Hello Rachel!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.We're thrilled you had a great experience during you first time in Medellin.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Jeffrey

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 7 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 3 日)
Hello Jeffrey!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

miguel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
the best place in medellin
2024 年 4 月に 8 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 1 日)
Hello Miguel! High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.We're thrilled you consider we're the best place in Medellín: Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Carolina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 3 日)
¡Hola Carolina!¡Muchas gracias por tomarte el tiempo de compartir tus comentarios y calificarnos como un hotel 5/5!Nos encanta que nos visites y vivas increíbles experiencias.Esperamos tenerte muy pronto de vuelta.¡Ten un increíble día!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

6/10 (普通)

Albert、Hillsboro

カップルで旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Love the way it looked...had drinks a week before and decided to switch hotels for the last part of our stay. We had an inner courtyard room, and it was non stop noise. The music they play the same 3 songs on repeat with the same beat and it is obnoxious. Think 50 Shades of Grey hotel. Its stunning, but the music coming on at 7am waking you up is a bit much. Breakfast is good.
2024 年 4 月に 2 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 1 日)
Hello Albert!Thanks for reaching back to us.We're sorry for the noise inconvenience: We will immediately share your comments with the involved areas, in order to provide the best experiences for our guests and prevent this kind of situation from happening again. We hope to have you back very soon so that you can live a different experience at the hotel.Have a wonderful day! Juan David OrtizGuest Service AnalystThe Click Clack Hotel

4/10 (不満)

Guy

良かった点 : スタッフとサービス、設備とサービス
I booked in advance informing a hotel that I had a guest coming for a couple of nights. When my guest arrived there they were decline entrance to the hotel. I had to book an Airbnb in order to accommodate my guest. I was extremely disappointed and so was my guest. I will never book this hotel and I will tell all my friends!
2024 年 4 月に 3 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 1 日)
Hello Guy!Thanks for reaching back to us. We're sorry to receive this kind of feedback!At the Click Clack Hotel, our priority is making our guests feel comfortable and happy. This is why, in order to ensure the safety and harmony of our guests; the hotel can reserve their right of admission.This applies for the common areas, too. But, we never meant to be rude or disrespectful!We hope to have you back very soon so that you can live a different experience at the hotel.Have a nice day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Jason

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The stay overall was exceptional. Definitely I’ll go back.
2024 年 4 月に 3 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 1 日)
Hello Jason!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Rosa、Carolina

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy lindo el hotel la habitación realmente incómoda le pregunté al chico de front desk por un upgrade y me indicó que con expedía el hotel no tenía ningún beneficio
2024 年 4 月に 4 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 1 日)
¡Hola Rosa!Agradecemos que compartas tus comentarios con nosotros.Nos alegra leer que nuestro hotel te pareció muy lindo. Sentimos que no hayas disfrutado de tu habitación: Tratamos de ofrecer a nuestros huéspedes diferentes opciones, para tratar de ayudarlos a encontrar la mejor opción para cada uno de ellos.Lamentamos el mal entendido con nuestro personal de front desk, sabemos que eres un Expedia VIP, sin embargo el beneficio del Upgrade es sujeto a disponibilidad, y desafortunadamente estábamos lleno en nuestra ocupación.Esperamos tenerle de vuelta muy pronto para que puedas vivir una gran experiencia en el hotel.¡Que tengas un buen día!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Ajay

2024 年 4 月に 5 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 20 日)
Hello Ajay!Thank you for taking the time to share your review with us!We hope you had the best experience while visiting us. Our priority is making our guests feel happy and comfortable.Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Leonidas

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
arquitecture
2024 年 4 月に 3 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 28 日)
Hello Leonidas!Thank you for taking the time to share your review and rate us with 5 stars!We're thrilled to read that you loved the architecture: That's definitely something worth remembering!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Amaly

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Todo el servicio en general es bastante bueno, el desayuno que incluye está delicioso puedes pedir opciones de la carta. Lo único malo es el ruido en la habitaciones del bar que tienen en la parte de la alberca pero la atención es excelente
2024 年 4 月に 2 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 1 日)
¡Hola Amaly!¡Agradecemos que te hayas tomado el tiempo de compartir tus comentarios y calificarnos como un hotel 5/5!Es muy alentador encontrar buenos comentarios sobre nuestro equipo y servicio: Cada día intentamos mantener una buena calidad.De inmediato compartiremos tus comentarios y feedback con nuestro equipo y áreas involucradas, para brindar mejores experiencias a nuestros huéspedes y que se sientan felices y cómodos.Por favor permítenos tenerte pronto de vuelta.¡Que tengas un día maravilloso!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Davy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful place ! 5 stars !! Bravo
2024 年 4 月に 5 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 28 日)
Hello Davy!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Ajay

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super trendy boutique hotel, clean and attentive staff.
2024 年 4 月に 4 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 28 日)
Hello Ajay!Thank you for taking the time to share your review and rate us with 5 stars!It's amazing you found our hotel to be a trendy boutique hotel: We love your visits and providing you the best experiences we can!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Robert、Christchurch

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I was totally impressed, all round. Staff is wonderful all of them. It was a caring and a great experience.
2024 年 4 月に 5 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 28 日)
Hello Robert!Thank you for taking the time to share your comments with us!It's amazing you were totally impressed and had a great experience with us!It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Jesús

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Muy bueno
2024 年 4 月に 5 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 28 日)
¡Hola Jesús! ¡Choca esos cinco! ¡Gracias por elegirnos y por esparcir pura buena energía con esa calificación de 5/5.Tu apoyo nos alegra el día y estamos ansiosos por verte en tu próxima visita. Hasta entonces, ¡sigue disfrutando y dándole sabor a la vida!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Bryant

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 8 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 25 日)
Hello Bryant!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

steven

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great !
2024 年 4 月に 3 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 25 日)
Hello Steven!Thank you for taking the time to share your review with us!We hope you had the best experience while visiting us. Our priority is making our guests feel happy and comfortable.Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Javier

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excelente opción y muy céntrico y seguro.
2024 年 4 月に 5 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 25 日)
¡Hola Javier!¡Muchas gracias por tomarte el tiempo de compartir tus comentarios y calificarnos como un hotel 5/5!Nos encanta que nos visites y vivas increíbles experiencias.Nuestra prioridad es hacer que nuestros huéspedes disfruten su estadía con nosotros y sean muy felices.Esperamos tenerte muy pronto de vuelta.¡Ten un increíble día!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Pedro、Port Saint Lucie

2024 年 4 月に 3 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 14 日)
Hello Pedro! High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Stanley、yonkers

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was amazingly friendly. On site foos qaa great. Awcurity qaa top notch. You needed to uae your keycard ro wvwn acces your room floor
2024 年 4 月に 7 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 23 日)
Hello Stanley!We're glad you've taken the time to share your comments with us!We're thrilled to read the staff was amazingly friendly and the food was great: It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Barbara

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our experience was amazing. Highly recommended
2024 年 4 月に 3 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 22 日)
Hello Barbara!We're glad you've taken the time to share your comments with us!We love you had an amazing stay and highly recommend us: We love your visits and providing you the best experiences we can!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

8/10 (良い)

Luis、Carolina

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The toilet must be reviewed, too short, and another important thing, that should be seriously considered by hotel, must install a handrail on the main entrance stairs.
2024 年 4 月に 5 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 23 日)
Hello Luis!Thank you for taking the time to share your comments with us. In the process of self-evaluating, this kind of feedback it really relevant for us.We will share immediately your comments with our team and involved areas, in order to improve our service and provide the best experiences we can.Thank you for letting us know!Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

8/10 (良い)

Saul、Ciudad de Mexico

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 14 日)
Hello Saul!Thank you for rating us with 4 stars.We will work hard to earn another one.Please allow us to have you back soon.Have a great day! Juan David OrtizGuest Service AnalystThe Click Clack Hotel

8/10 (良い)

Navjot

出張
良かった点 : スタッフとサービス
Interiors of this Hotel are way too dark; they can use natural light
2024 年 1 月に 4 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 21 日)
Hello Navjot!Thank you for taking the time to share your comments with us, every day we try to improve our quality and service.We are a design hotel, this is why our style is designed to have dimmer lighting, it is unfortunate that this was not to your liking.Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

2/10 (非常に不満)

Bismark

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
.
2024 年 4 月に 3 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 21 日)
Hello Bismark!We're sorry to receive this kind of comment.We noticed that you did not stay with us, could you please let us know if there is anything we can do for you?We hope you can visit us someday so you can live a great experience with us.Have a good day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

kevindra

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 7 日)
Hello Kevindra!Thank you for taking the time to share your review with us!We hope you had the best experience while visiting us. Our priority is making our guests feel happy and comfortable.Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

6/10 (普通)

Diana

2024 年 4 月に 4 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 7 日)
Hello Diana! Thank you for sharing your feedback with us!We’re sorry your experience while staying with us wasn’t the best. Our priority is making our guests feel happy and comfortable, so we would really like to know: What went wrong and what can we do to improve your experience and our score?We hope you can give us a second chance and come back to our hotel, so we can try to compensate our faults with the best service we can get you!Have a great day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Carlos

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Location, great staff
2024 年 4 月に 7 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 16 日)
Hello Carlos!Thank you for taking the time to share your review and rate us with 5 stars!We love your visits and providing you the best experiences we can!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Juan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the vibe and the decor of the hotel. Perfect location. Really close to Provenza but away from the noise. Very good breakfast.
2024 年 3 月に 5 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 16 日)
Hello Juan!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.It's amazing you loved the vibe and decor of the hotel: We’re a design hotel, so style and esthetics are pretty relevant for us!Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Juliana

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing hotel, this is our 3rd time there, all the staff is very friendly and helpful, great location and excellent food, will visit again!!
2024 年 4 月に 3 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 11 日)
Hello Juliana!Thank you for sharing your comments with us!We're thrilled to read that you have already visited us for the third time.It's amazing the staff was very attentive and helpful. We love your visits and providing you the best experiences we can!It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

John

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel staff noticed it was my birthday the day I arrived and they put a cake and a greeting card in my room at night. A nice consideration!
2024 年 4 月に 2 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 11 日)
Hello John!Thank you for taking the time to share your comments with us!We love that you got to enjoy our special Birthday gift, our priority is making our guests feel happy and comfortable.It's amazing you got to enjoy it!Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Alicia、miami

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel was amazing. It’s about a 7-8 minute walk to Provenza, which is where the party is at! The hotel also has great bar/dining options you can choose from in case you want to stay in. Truthfully, you really don’t need to leave the hotel if you prefer not to, you won’t get bored. There’s always security at all the entrances making sure you’re a guest at the hotel, which made us feel super safe. 10/10 can’t wait to go back.
2024 年 3 月に 4 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello Alicia!Wow, what a fantastic review! We're absolutely delighted to hear about your amazing stay. It's all about good times and unforgettable experiences here, and our team is dedicated to making every moment special.Thank you for considering us an amazing hotel with great location and restaurants around. We love you got to enjoy it!Our priority is making our guests feel happy and comfortable.We're counting down the days until we can welcome you back. Until then, keep the good vibes rolling!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Cory Michael

出張, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful property in the heart of the city. Can’t beat this place. Really good food and wonderful service just take it to the next level.
2024 年 1 月に 4 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 5 月 1 日)
Hello Cory!Thank you for taking the time to share your review and rate us with 5 stars!It's amazing you like our concept and got to enjoy our location: We hope you got to enjoy the bars and restaurants around and our own, of course.It’s very encouraging to find great comments about our team and service, every day we try to keep our quality up!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

PIETRO E.G.

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel
2024 年 4 月に 5 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 9 日)
Hello Pietro!Thank you for taking the time to share your review with us!We hope you had the best experience while visiting us. Our priority is making our guests feel happy and comfortable.Please allow us to have you back anytime soon.Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

8/10 (良い)

Erasmo

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Breakfast was great, pool area and staff were great.
2024 年 3 月に 5 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 4 日)
Hello Erasmo!Thank you for sharing your feedback with us!It's amazing you got to enjoy our breakfast and pool area: Those are definitely things worth remembering!It’s also very encouraging to find great comments about our team and service, every day we try to keep our quality up!Please allow us to have you back anytime soon!Have a wonderful day!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Jagandeep

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing property and service would definitely come back and stay here!
2024 年 3 月に 6 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 4 日)
Hello Jagandeep!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.We're thrilled you consider we're an amazing property with great service: Our priority is making our guests feel happy and comfortable.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Frank

カップルで旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Solo decir que no te dejan entrar a nadie a su cuarto y si los entran siempre se enteran y tienen que pagar así sea solo por un rato
2024 年 3 月に 4 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 4 日)
¡Hola Frank!Gracias por compartir tu feedback con nosotros.En el Hotel Click Clack, nuestra prioridad es hacer que nuestros huéspedes se sientan cómodos y felices. Es por eso que, con el fin de garantizar la seguridad y la armonía de nuestros huéspedes; el hotel puede reservar su derecho de admisión.Sin embargo nunca pretendemos ser groseros o irrespetuosos.Esperamos tenerle de vuelta muy pronto para que puedas vivir una experiencia diferente en el hotel.¡Que tengas un buen día!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Juan

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The perfect stay in Medellin
2024 年 3 月に 5 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 2 日)
Hello Juan!High-fives and fist-bumps all around! Thanks for choosing us and for sharing the good vibes with that stellar 5-star rating.Your support means the world to us, and we can't wait for your next visit. Until then, keep the good times coming!Juan David OrtizGuest Service AnalystThe Click Clack Hotel

10/10 (非常に良い)

Jose Anibal

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Todo
2024 年 3 月に 5 泊滞在
TheClickClackHotelからの返信 (投稿日 : 2024 年 4 月 2 日)
¡Hola Jose!¡Gracias por elegirnos como tu lugar de alojamiento! Nos complace saber que tu estancia fue excepcional y que tuviste una buena experiencia.Esperamos poder recibirte nuevamente en el futuro y seguir brindándote experiencias memorables. ¡Hasta pronto!Juan David OrtizGuest Service AnalystThe Click Clack Hotel