I booked this on VRBO and I was so mad when I found out it was serviced through Railey. I had a HORRIBLE first experience with them, their follow up customer service and I vowed never to go through them again. Well, they redeemed themselves with updated methods and communications.We have stayed in a few properties in Deep Creek and this was definitely the best. We have not been able to take our dog to Deep Creek in the past and this trip he came with us. I was afraid that the house would smell like dog since it is a tremendous perk to be able to bring your dog with you. Not the case! The house was adorably decorated, I didn't get that-everything is nailed down because we can't trust people feel. The welcome bag we received was nice as we overpacked the car and left out some essentials like paper towels, toilet paper and some food. I am sort of at a loss as to what to say about the house because it really was perfect. Cute breakfast nook, nice table to play games at, very comfortable couch that multiple people wanted to sleep on. The kitchen and bathrooms were spotless and the laundry was really nice to have for our wet towels.The first day we didn't have hot water, they responded quickly, let us know what to try to fix it and that worked.I really hope to stay at this house in the summer. I think we found our perfect Deep Creek home away from home!