Find hotels near Master Arts Theatre, Grand Rapids from ￥14,059

"Pool is under construction( not mentioned on site) as we arrived from 6hrs away the attendant mentioned the pool was down & if asked if that was okay, we had no other options as we’re from 6 hrs away as we got to the room it was very dirty so we last minute spent 300$ to I was told they do not do refunds if3rd party site after calling Expedia they mentioned it’s the hotel who’s not authorizing the refund. We spent 100$ for no pool & absolutely dirty room and to spend a total of 15 mins in the entire building. "

"The staff was outstanding! Need a transfer to and from the airport, they are attentive, timely and oh so nice! Extra towels or blankets, they're response is immediate. Candidly, the staff and hotel rivaled 5 star resorts my husband and I have stayed at with regards to service and hospitality. A special thank you to Marsha who cheerfully drove us back to the airport at 4am. Restaurants within walking distance. "

"It was a good stay"

"I really like this hotel. The room is great and the property is very nice."

"Staff nice. Wish the pool was open later than 10 pm, most places have it open 10-12 no children. I travel late & would be nice to relax in the hot tub after driving for hours."

"The trash and dirty towels from the previous guest was not removed from the room prior to us being given the room key. Small pieces of baseboard trim was no longer attached to the wall - it was the first thing we saw when opening the door. Carpeting in the hallways needs replaced. The staff were friendly once they came to the desk, but the front desk did not have any staff whenever we went to the lobby."

"Was very nice, clean. Staff was very nice. "

"A/C perfect, clean room"

"Everyone at the property was very friendly. They seemed to be in the middle of a refresh so things were a bit out of sorts. The hot tub wasn't working properly & there was signs of construction on most floors. Thankfully the property was quiet at night."