Mason Neck West Park

Very nice room and layout. Staff extremely helpful. Quiet.

Room was spotless and comfortable and quiet. All staff were very friendly and helpful. Great location to walk to the Metro and restaurants and the White House!

So the check in was smooth and quick, my room at first glance was great until I found freeze dried bananas on the floor which indicated the room wasn’t cleaned properly. I utilized the spa which was pretty nice, was a bit confused as to why there was no water in the lockers or spa area but that’s okay — later I asked for some toiletries and the guy kept getting it wrong. I asked for body wash, shampoo and conditioner and was brought 2x conditioners. When I asked him for the other things (toothbrush kit too) he said he spoke no English - great. Then I asked for hot water in Spanish for tea but apparently he thought that meant my water was broken so they send a repair guy. After 2 phone calls and 4 knocks on my door (far from ideal) I finally got all the requested items. When the guy came back with the shampoo and body wash he forgot the toothbrush kit and then he still forgot the water kettle. Not great. I then went out for a few hours and when I came back I saw someone had messed with my door. There’s a WiFi signal where the key goes and someone had literally cut out a perfect circle where that was. Perhaps to break in? I’ve called and reported it once I returned at 1 am and then followed up the next day and they acted like they knew nothing about it and that they’d call me back - they didn’t. Not really safe for a solo female travelled.