Arrived before check in time but reception very helpful and allowed us to use facilities before actual check in time.
Very busy and quite noisy around pool area.
Staff very helpful and friendly.
Personally music around pool too noisy but younger visitors enjoyed
Food at bar and breakfast good choice and good quality.
Problem with drink choices which had run down and awaiting delivery.
Overall enjoyed our short stay
Ronald
2023 年 8 月に 1 泊滞在
6/10 (普通)
Fuat
家族旅行
2023 年 8 月 8 日
Otelin konumu iyi. Fiyatına göre biraz vasat..
Fuat
2023 年 8 月に 2 泊滞在
4/10 (不満)
Nathalie
家族旅行
2022 年 7 月 28 日
Animation was so lazy, only did dart, food was not good
Nathalie
2022 年 7 月に 14 泊滞在
6/10 (普通)
S、Birmingham
家族旅行
2019 年 8 月 4 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
When we arrived at club Anastasia , the receptionist told us the WiFi is only available downstairs in the lobby - which is not what it says on most websites. Also they told us we have to pay for AC in living area in our room which was £25 for the week. Also on the website it says the safe is included but when we got there we had to pay £20 for a safe to put our valuables in. We had to tell them to clean our room and they didn’t even come we had to keep reminding them to please supply extra toilet paper and to change the bed sheets. Some of reception staff are so rude and don’t listen to what you have to say . We had to change our bedroom once as the bed was broken. Overall the hotel does not look as it does in pictures. Don’t waste your time. The price is good but they get you to pay for extra things once you are there.
S
2019 年 7 月に 5 泊滞在
6/10 (普通)
宿泊されたお客様
2019 年 6 月 18 日
気になった点 : スタッフとサービス、客室の快適度
Vasat
Odalarda internet yoktu
Otopark yoktu
Odanın penceresi kapanmiyordu
宿泊されたお客様
2019 年 6 月に 3 泊滞在
6/10 (普通)
宿泊されたお客様
2017 年 8 月 30 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
宿泊されたお客様
2017 年 8 月に 1 泊滞在
10/10 (非常に良い)
Aytaç
2017 年 8 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Aytaç
2017 年 8 月に 1 泊滞在
8/10 (良い)
Selma
2017 年 8 月 9 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Çalışanlar laubali ve bilgisiz.
Selma
2017 年 7 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2016 年 7 月 9 日
気になった点 : スタッフとサービス
Rude receptionist and manager.
I had booked a room (breakfast included) for three nights from Expedia online. When we arrived the hotel the gentleman at the front desk (Mr. Nuri) told us there was no room available.They gave us a room for two nights at a rate higher than Expedia had arranged. I think that the situation stems from the fact that there was an extreme demand due to the Ramadan Feast Holiday and the hotel administration was opportunistic.