ショーレジデンツァスイーツの口コミ

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ショーレジデンツァスイーツの口コミ

ショーレジデンツァスイーツ

429 Shaw Boulevard, Mandaluyong, Manila

7.8

良い

8.0/10

清潔度

8.0/10

スタッフとサービス

6.0/10

設備とサービス

7.6/10

施設のコンディションと設備

4/10 (不満)

宿泊されたお客様

小さなお子様連れの家族旅行

2020 年 1 月 5 日

気になった点 : 設備とサービス

予約したのに取れてないし、確認のメールを見せろとか、メールを送れとか、最悪！フロントの感じも悪い。二度と泊まらない！

2020 年 1 月に 2 泊滞在

6/10 (普通)

宿泊されたお客様

2018 年 9 月 12 日

良かった点 : スタッフとサービス

2018 年 9 月に 6 泊滞在

8/10 (良い)

MASASHI、Japan

2016 年 8 月 27 日

良かった点 : 客室の快適度

家族で滞在するには快適です。

４～５回目の利用です。家族で滞在するには快適です。高級ホテルのサービスを求める人には×、家族滞在型コンドです。目の前にはスーパーあり、周りには数えきれない外食・ファストフード店あり。（KFC・イナサル・MAX・ｲｴﾛｰｷｬﾌﾞetc.....。）部屋には炊事道具一式、コンロ・冷蔵庫・電子レンジ等ありますので自炊も可能です。ホテルオーナーが変わった様で様々なルールが紙に書いてあり、「守らないとペナルティで2,000ペソ」徴収がやや気になりました。近くのモールは　グリーンヒルズ・SMmegamall等空港までは40～60分いつもマニラ訪問のベースにしています。

8/10 (良い)

RYU、TOKYO

2016 年 5 月 25 日

良かった点 : スタッフとサービス、客室の快適度

ファミリー向け長期滞在型コンドミニアム

今回宿泊した部屋⒘階にあるは２階建て式の部屋で１階部分にキッチンと４人掛けダイニングテーブルと他にソファーがあり室内のらせん階段を上るとダブルベッドルームが２つあるつくりの部屋でした。両フロアにシャワー・トイレがそれぞれあり３～４人のファミリーには最適です。目の前にPURE GOLDという大型スーパーもあり食材などの買い出しも便利です。

Annからの返信 (投稿日 : 2016 年 6 月 7 日)

Thank you for the good review. We are glad you liked the complete and spacious unit with kitchen and 2 bedrooms with a supermarket right across. We hope to see you again.

6/10 (普通)

宿泊されたお客様

2020 年 3 月 18 日

2020 年 3 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2020 年 1 月 3 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備

2019 年 12 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2019 年 11 月 28 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

2019 年 11 月に 14 泊滞在

6/10 (普通)

宿泊されたお客様

2019 年 6 月 24 日

2019 年 6 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

出張, カップルで旅行

2019 年 2 月 4 日

気になった点 : 清潔度、設備とサービス

room was spacious. small cockroaches in the room. you only get coffee the 1st day. we stayed 5 night and when we renewed 1 night and requested coffee, they had to call the owner to authorize it. Location is good. people next door leave doors open while cooking.

2019 年 1 月に 6 泊滞在

Annからの返信 (投稿日 : 2019 年 3 月 8 日)

Thank you for this important feedback. We will use this to improve our service.

10/10 (非常に良い)

Niña Janella Sabado

2018 年 12 月 21 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 12 月に 2 泊滞在

8/10 (良い)

宿泊されたお客様

家族旅行

2018 年 12 月 5 日

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

Excellent location; very attentive receptionists; bathroom shower water was strong and awesome and loved the daily housekeeping room cleaning and daily change of towels. Overall, they did a great job!

2018 年 11 月に 6 泊滞在

10/10 (非常に良い)

Coleen Claire

2018 年 12 月 3 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2018 年 12 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

2018 年 10 月 5 日

良かった点 : スタッフとサービス、客室の快適度

In need of refurbish, but nice athmosphere.

No warm water, less then luke warm. I did not see that the bedroom is upstairs, would have liked to know that, not a living room with TV. The "kitchen" had no stove, just a sign saying how to use the stove..we were going to make scrambled eggs. No can do. The recpetion stove is only for long term. Well, I did not see anything about that in the booking. Maybe my fault, but did not easily show anyways. Staff very nice, took off price for extra towels since no warm water. It feels as if also one shower rooms faucets and gear is a bit loose. Window in bathroom has no handle..and it was open, closed it with some small effort. Many small things, feel like room needs some overhaul, overall a bit run down. So a bit overpriced for what you pay for. But nice athmosphere still and nice staff makes up for it.

2018 年 10 月に 1 泊滞在

Annからの返信 (投稿日 : 2018 年 11 月 14 日)

Thank you for giving us helpful feedback to improve our service. Glad you enjoyed the atmosphere and staff service.

8/10 (良い)

Stephen

2018 年 8 月 20 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Not bad for the price

My stay at this property was a good experience. ..check in went well loved the up stairs bedroom. ..two bathrooms..kitchen so your able to cook...there are a few restaurants around the area..even a pure gold across the street. Only downside is the hallways witch are not very lite...light suppose to come on as you walking. .they need to work on that..but overall clean place..I would stay here again. .

2018 年 8 月に 4 泊滞在

6/10 (普通)

John、Lake Tahoe

2018 年 4 月 28 日

良かった点 : スタッフとサービス、客室の快適度

Close to food/attractions/transportation

Shaw Residenza was close to various restaurants and malls and it was easy to get a GRAB, Taxi, or Jeepney to places on Shaw Blvd. The hotel also had two complete bathrooms, a kitchen sink, water pot to heat water, a hot plate with pots and pans, a refrigerator, and a microwave. The sofas and beds were clean and comfortable but only the showers had hot water. If we needed hot water at the kitchen sink we had to either bring it from the shower, or heat it on the hot plate or water pot. Drinkable water was provided in a blue 20 liter plastic jug that was sealed in a plastic wrap and placed on the sink counter. Very small cockroaches were seen in the bathroom. Shaw Boulevard is very busy and the traffic noise even on the 14th floor was constantly heard. The pool was clean though rather small. Still perfect for the kids. Housekeeping was very attentive and arrived at the same time each day. Management was very strict about the number of guests we could bring to our room and requested they depart by 10 pm, or incur an overnight surcharge. Upon check in, the hotel agents wanted to charge a higher deposit than had been agreed upon in email correspondence prior to our arrival. I directed them to read the emails, which they retrieved quickly from their computer. Once they re read them they honored the original deposit. They also refunded it when we checked out.

2018 年 4 月に 6 泊滞在

Annからの返信 (投稿日 : 2018 年 5 月 2 日)

Thank you for the review and we are glad you enjoyed the location, clean & comfy rooms, ease of transportation and ability to cook. We note your comments regarding pests and rest assured we do hold regular pest control but will definitely address this. We note all your inputs and will certainly use this to improve our service.

8/10 (良い)

Hyde

2018 年 4 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Annからの返信 (投稿日 : 2018 年 4 月 25 日)

Thank you for the kind review.

10/10 (非常に良い)

宿泊されたお客様

2018 年 4 月 23 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

It was a good experience. The property was spacious and affordable.

2018 年 4 月に 1 泊滞在

Annからの返信 (投稿日 : 2018 年 4 月 25 日)

Thank you and we're glad you found the property spacious and affordable.

8/10 (良い)

Randy

2018 年 4 月 9 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

nice frienly staff

Annからの返信 (投稿日 : 2018 年 4 月 25 日)

Glad you enjoyed the good attitude of the staff and will surely let them know. It's our pleasure to make your stay pleasant. Thank you.

8/10 (良い)

Tim

2018 年 3 月 1 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Good family accommodation

Good well sized Two bed apartment sensibility priced

2018 年 2 月に 10 泊滞在

Annからの返信 (投稿日 : 2018 年 3 月 28 日)

Glad you enjoyed the spacious rooms and sensible pricing. It's our pleasure to help make your stay a success.

6/10 (普通)

Gregory

2018 年 2 月 8 日

良かった点 : 清潔度、客室の快適度

気になった点 : スタッフとサービス、施設のコンディションと設備

Great location and clean room but....

Hotel is in a great location walking distance to all the malls...the room was clean and comfortable with beautiful views of the ortigas skyline...but the hotel feels like it’s on its last leg... run down ... elevator broken and working ones very slow. I had no hot water so they fixed that... the internet is terrible if it works... I had stayed here 5 years ago and the gym was new. Since then it’s not been maintained...still got a good workout in.

2018 年 2 月に 1 泊滞在

Annからの返信 (投稿日 : 2018 年 3 月 28 日)

Thank you for the important feedback Gregory. Glad you still found the location and room clean. Currently, we've been renovating, we've added new treadmills, the exterior is undergoing repainting and all other comments are surely being addressed. There must have been a glitch in your water heater but glad they had that fixed immediately. Thank you.

8/10 (良い)

宿泊されたお客様

2017 年 8 月 30 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

2017 年 8 月に 2 泊滞在

10/10 (非常に良い)

Andre

2017 年 8 月 2 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

great place!

Great place,staff and location. Located near a big supermarket that has everything you need :)

2017 年 7 月に 3 泊滞在

Thank you very much for the 5 star review. It's our pleasure to have served you.

10/10 (非常に良い)

andrew

2017 年 7 月 22 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

This place was great

I liked it a lot. Staff was very friendly. Very clean room. They will clean the room at the time you request. Across the street from the market and restaurants. And close to 2 small malls. I would stay there again.

2017 年 7 月に 7 泊滞在

Thank you for the 5 star review. We are glad you enjoyed the room cleanliness and the friendly staff. Hope yo see you again.

10/10 (非常に良い)

Mark、Irvine,

2017 年 5 月 31 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

great place to stay, close to shopping malls

This is my second time staying at this location. Enjoyed it immensely. Good clean rooms, spacious living area. An extremely good location. Lots of places to eat with several minutes walking distance. A grocery market directly across the street from the hotel. A very short taxi ride or jeepney ride to the nearest shopping malls. Friendly staff. Would highly recommend this hotel to friends or anyone visiting Manila.

2017 年 5 月に 8 泊滞在

Annからの返信 (投稿日 : 2017 年 6 月 14 日)

Thank you for the perfect score. It's our pleasure to have helped make your stay a success.

8/10 (良い)

Jovan 、Houston Texas

2017 年 3 月 14 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Nice place to stay. It feels like home.

I will recommend this place is not a hotel, but it is more like a 2 beds 2 baths condominium with everything that I need for a long stay. The kitchen is on the first floor and the 2 beds are at up stair on the second floor. Very clean place and daily room cleaning .

10/10 (非常に良い)

Joe

2017 年 2 月 3 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

The room was great....quite the bargain

8/10 (良い)

宿泊されたお客様

2017 年 1 月 19 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

4/10 (不満)

Emmanuel

2017 年 1 月 10 日

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度

気になった点 : スタッフとサービス

Will Think Twice If I'll Ever Come Back

Very poor customer service! It took forever before we were allowed to check in. They had our suite switched with another guest's room. It took about an hour before they realized the mistake. It took another hour before they finally had us switch suites. The guest who occupied our 'real' suite had already used the bed and bathroom in one of the rooms. It took another hour before our suite was finally clean again, with new beddings and toiletries. In other words, we lost about four hours, which we could have already enjoyed. With all the mix up and inconvenience, none of the staff even apologized. I asked if we can check out at 2pm the following day, since we lost about four hours, but they allowed only an hour extension, again without an apology. I like the place so much because it's very spacious, and the location is close to malls and restaurants. I thought I'd come back for other family occassions, but I think I just changed my mind! No matter how excellent every aspect and detail of the place is, with bad customer service, everything's ruined!

4/10 (不満)

Pitupitu、QC

2016 年 12 月 30 日

気になった点 : 清潔度、スタッフとサービス

Clueless Unprofessional Staff

Staff are clueless and unprofessional. Cockroaches in the unit. Basic and old appliances in the unit. Too many rules, too many penalties about anything with signage of warnings in every corner of the building and amenities- you'll not enjoy and be relaxed during your stay anymore.

4/10 (不満)

宿泊されたお客様

2016 年 12 月 7 日

気になった点 : スタッフとサービス、施設のコンディションと設備

8/10 (良い)

宿泊されたお客様

2016 年 10 月 10 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

jens、Copenhagen

2016 年 8 月 9 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Nice stay in Mandalyoung

Pleasent stay, kind and helpfull staff all around, nice swimmingpool area. Good cleaning. All in all a very nice place to stay. A very good alternativ to a hotel.

8/10 (良い)

Per

2016 年 8 月 1 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

8/10 (良い)

宿泊されたお客様

2016 年 7 月 4 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

accessible

staff was noce and helpful. you canask them to grab a taxi for you.

Ann/Reservationsからの返信 (投稿日 : 2016 年 7 月 8 日)

Thank you for taking time to review us. We apolgize for any miscommunication, our standard occupancy for a 2 bedroom unit is 4 and additional person is subject to extra charge.

4/10 (不満)

Kaixer、Singapore

2016 年 6 月 17 日

良かった点 : スタッフとサービス、客室の快適度

気になった点 : 施設のコンディションと設備

Bad internet connection

Hotel Staff are pleasing, doing everything they can to help travellers. Hotel facilities are poor. Take several steps around the room and your sole(bottom of foot) will be dark grey. Brooms and Mops are so old and dirty that makes the floor dirtier than before. More dishwashing detergent could be provided. Refrigerator are dirty, need to be wiped clean before use. Aircon leaks randomly at times. WiFi-internet is horrible. Tested on speedtest application. Ping = 509ms, Download = 1.86Mbps, Upload = 8.99Mbps. Sometimes it gives "Network communiciation error" as there's completely no internet or too low to be detected. Room is nice, considering there's 2 bathroom and 2 bedroom, along with cooking utensils and stove.

Ann/Reservationsからの返信 (投稿日 : 2016 年 7 月 7 日)

Thank you for taking time to review us. We are glad you enjoyed the nice, spacious rooms with kitchen, cooking facilities, 2 bedrooms and 2 bathrooms. We apologize if there was issues re housekeeping and we will definitely work to address all your comments. We will also look into the WIFI issue.

8/10 (良い)

JAMES ANTHONY、Walnut, CA

2016 年 5 月 27 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great hotel for a big family!

Second time booking this hotel. There was 10 of us and we booked the 2 bedroom suite with 3 beds and also we asked for an extra roll away bed. Room is clean and beds were comfortable. A/C was available in every room. Dining table and access to a fridge, microwave and cooking appliances was a plus. Kids enjoyed the swimming pool. Underground garage with security for our car to park. Staff very friendly. Only negative I have to say is that it doesn't have its own cafe or in house restaraut, but there are nearby places to eat that are opened late.

10/10 (非常に良い)

宿泊されたお客様

2016 年 5 月 10 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

excellent stay & great value

excellent stay march 2016. first time to PI so did not know what to expect but selected this one last minute based on budget, accommodations and location. family/kid friendly (love the playground), friendly staff, great location in metro manila near major tourist attractions, walking distance to local eateries, safe (guard at night), and most importantly, was disable-friendly. extra beds and cribs available upon request. clean rooms and linen. Gym available and ping pong table. One of my favorite parts was the unexpected lounge area on the higher floors to enjoy the view. Loved the shower heads as there were multiple options to control water pressure. speedy laundry service. kitchenette made us feel at home as well as the free WiFi/cable tv (important for entertaining the kids). AC in all rooms. pictures posted show exactly what the lodging offers. I'm considering renting long term in the future based on the great experience. Thank you for such a great and welcoming stay.

8/10 (良い)

宿泊されたお客様

2016 年 4 月 17 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

mark、winnetka, ca

2016 年 3 月 31 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

PRIME LOCATION if you're staying in manila

stayed here for 4 nights. location is PRIME. close to SM megamall which is one of the largest malls in the country. hotel is surrounded by a 7-11, puregold grocery (like a target/walmart), a yellowcab pizzeria, kfc and a bunch of other restaurants, so places to pick up necessities and grab some food are ABUNDANT! hotel is more like an apartment unit setting, loft style place with a living room on first floor, kitchenette and a bedroom (1 or 2) on it's second floor. rooms are clean, wifi very responsive, only downside are the outdated furniture and appliances (tv was a small tube tv), but it still served it's purpose, my stay was comfortable. nothing special, just a good place to stay at especially because of it's LOCATION and conveniences around the facility. definitely recommended if you're in manila!

10/10 (非常に良い)

PAN GYU、서울

2016 年 3 月 1 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

저렴하게 숙만 할만 한 곳

편안하고 좋았다. 재료를 사서 직접요리를 해 먹을수 있었고 객실이 2층으로 된 구조 여서 넓었다. 작지만 수영장, 체력 단련실이 있어서 좋았다.

8/10 (良い)

Aileen、quezon city

2016 年 2 月 24 日

良かった点 : 清潔度、スタッフとサービス、客室の快適度

very comfortable helpful hotel staff

6/10 (普通)

宿泊されたお客様

2016 年 2 月 22 日

良かった点 : スタッフとサービス

気になった点 : 清潔度、施設のコンディションと設備

酒店位置有点偏，房间有蟑螂，厨房基本用不上

6/10 (普通)

terry、Grand Rapids MI

2016 年 2 月 7 日

良かった点 : スタッフとサービス

気になった点 : 清潔度、施設のコンディションと設備

SUCKED!!!!

There were bugs in the room. I wanted to do my own laundry but they did it for me and I couldnt get it back for two days. They didnt serve breakfast or have a restaurant in the hotel

8/10 (良い)

fatima

2016 年 1 月 17 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

MARLYN

2015 年 12 月 22 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

4/10 (不満)

Felipe Jr.

2015 年 12 月 17 日

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

It take too long for our check out.

8/10 (良い)

宿泊されたお客様

2015 年 12 月 14 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

excellent for family or work

Approach can be messy with traffic but once inside its a dream. We had the lower floor with kitchen and living and upper with 2 bedrooms. Perfect for an economy business trip or with family. Close to the malls and with Puregold opposite for brisk shopping for groceries and emergency food. Tons of eating places around as well. Staff was polite and efficient. Don't get turned away by the outside traffic alone. Plan an extra 30 minutes and you will enjoy the stay. Much better than hotels that have lavish outside lobbies and crummy interiors. This one has modest outside and super spacious inside!

Annからの返信 (投稿日 : 2016 年 6 月 8 日)

Thank you for this wonderful review. We are so pleased you enjoyed the spacious unit at an economical rate. Hope to see you again.

10/10 (非常に良い)

Jocelyn、Philippines

2015 年 11 月 22 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

A great bday celebration

I celebrated my bday on this hotel and it was great! There was a kitchenette and the dining area and living room is spacious.

8/10 (良い)

宿泊されたお客様

2015 年 11 月 15 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Guest

The staff were really kind. Stayed for almost a week and it didnt make me feel homesick at all. I was still thinking to still extend except when they asked me to transfer to a other room since they said my room was already reserved by others. It could have been better if they Did

10/10 (非常に良い)

phil-dane、Denmark

2015 年 11 月 3 日

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Forlod the rating....

pleasant suprised in relation to size of room and facilities. ...

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