2/10 (非常に不満)
Leandro
2025 年 9 月 26 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Not recommended. Very bad service.
I was book the hotel some weeks ago, but 2 days before the check-in, I'm informed by the hotel that I can't be accommodated by recon issue, and they will allow a free cancelation.
However, I contacted the Expedia to cancel and refund, but they told me the hotel denied it, and contacting again the hotel, they told me I need to tel to the hotel to do the cancelation, what don't makes sense, as they canceled by their failure.
This was the worst experience I have in a travel, and make sure I will never book an OYO group hotel again. Not worth the effort.
Leandro
2025 年 9 月に 5 泊滞在