屋外プール
利用可能日を確認

OYO 563 マイタウン ニューヨークの口コミ

2 out of 5
OYO 563 マイタウン ニューヨーク
1244 E. Jacinto Street, Brgy, Makati, Manila

口コミ

6.2
評価 10 - 37 件の口コミ中 7 件が非常に良い" "
評価 8 - 37 件の口コミ中 11 件が良い" "
評価 6 - 37 件の口コミ中 6 件が普通" "
評価 4 - 37 件の口コミ中 4 件が不満" "
評価 2 - 37 件の口コミ中 9 件が非常に不満" "

7.0/10

清潔度

7.0/10

スタッフとサービス

7.4/10

設備とサービス

7.0/10

施設のコンディションと設備

6.8/10

環境への配慮

口コミ

8/10 (良い)

Adolfo

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Buen servicio y muy divertido
2022 年 12 月に 3 泊滞在
Ammyからの返信 (投稿日 : 2023 年 3 月 23 日)
Hola, Adolfo. Muchas gracias por estar con nosotros. Esperamos seguir contando con tu cariño y apoyo. Saludos, Tim.

2/10 (非常に不満)

TSUJI

2022 年 11 月に 2 泊滞在

6/10 (普通)

OSAMU

2022 年 9 月に 8 泊滞在

8/10 (良い)

YU、Setagaya

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
禁煙なのは理解できるがお酒を持ち込まないでと言うのはちょいきつい
2022 年 3 月に 1 泊滞在
Jacksonからの返信 (投稿日 : 2022 年 3 月 22 日)
Hi, Thanks a lot for staying with us. Looking forward to hosting you soon. Regards, Jackson

6/10 (普通)

Sara

良かった点 : スタッフとサービス
It was okay
2024 年 2 月に 3 泊滞在
Ammyからの返信 (投稿日 : 2024 年 4 月 7 日)
Hi, Sara! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在
Ammyからの返信 (投稿日 : 2024 年 2 月 25 日)
Hi, thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

4/10 (不満)

Frederick

良かった点 : 清潔度
気になった点 : 客室の快適度
Hotel thought I wouldn’t notice.
It’s hard to complain for the price but I paid few dollars more for the biggest option of the two rooms listed. Instead I got the tiniest room I’ve ever seen. How do I know? My friends had 5-6 rooms booked with their families for new years, they said my room was extremely small compared to any of their rooms. It was only 2 feet around the entire double bed. That was the whole room.
2023 年 12 月に 1 泊滞在
Joeyからの返信 (投稿日 : 2024 年 1 月 23 日)
We are sorry for the inconvenience, Frederick! We can understand that your stay did not meet your expectations. Do not worry we will strive hard to serve better. Do give us another opportunity and we will ensure that you experience the comfort and hospitality we are known for. Hope to welcome you soon. Regards, Joey

2/10 (非常に不満)

ARJELEN

家族旅行
We booked for 4 days for 2 adults and 1 kid (4 yr old) as we go in Makati for Christmas Vacation but suddenly when we came there the FO said kids not allowed... Why they didn't informed me ahead of time so we can cancel it and no one ever messaged me that we cant check in the hotel bec. we had kid with us.. The FO said i need to request a refund because they will refund my money but when i requested the website emailed me that the hotels declined my request refund.. I was very upset with their policy . We saved that money for our vacation but one blink its all gone coz they dont want to refund plus the staffs are not that approachable.. we waited long and they saw us in a lane waiting for our turn and no one ever told us kids are not allowed...
2023 年 12 月に 3 泊滞在
Joelからの返信 (投稿日 : 2024 年 1 月 23 日)
Hi, Arjelen! We regret the unpleasant experience you had with us. We are continuously working on improving our services and we assure you that your next visit will be awesome. Regards, Joel

6/10 (普通)

Brandin

家族旅行
良かった点 : スタッフとサービス
2023 年 12 月に 1 泊滞在
Barbaraからの返信 (投稿日 : 2024 年 1 月 23 日)
Hey, Brandin! Thank you so much for the positive rating and for taking your valuable time to share the review with us. We are going to try to make sure your future visits are nothing less than perfect. Have a wonderful day ahead. Regards, Barbara

2/10 (非常に不満)

Wonho

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Joeyからの返信 (投稿日 : 2024 年 1 月 18 日)
We are sorry for the inconvenience caused to you, Wonho! We will surely look into this issue and will put our best efforts to enhance your experience. Regards, Joey

2/10 (非常に不満)

Marilyn

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The first day I walk in the surround is not safe the place smell very bad and the room is so small. We have no choice to stay one nite but next day we check out. If you kindly refund me the remaining days. We came around 12:00 am and left early that day. Please if you can refund me the remaining days. Thanks
2023 年 11 月に 8 泊滞在
Barbaraからの返信 (投稿日 : 2023 年 12 月 6 日)
Sorry for the hassle you faced, Marilyn! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara

2/10 (非常に不満)

Alex

気になった点 : スタッフとサービス
I was charged extra because the towel i left was dirty and had a stain. No hotel on earth chargers extra if you use their towels. What next? Extra charge from used toilet paper and sheets!? In general the rooms are small in a shady area and you need to be awere of your surrounding and what you have in your pockets.
2023 年 10 月に 1 泊滞在
Timからの返信 (投稿日 : 2023 年 12 月 6 日)
Hi, Alex! We are very sorry that you have had an uncomfortable experience with us. Cleanliness is something about which we are particular and can not compromise, of course, we never want our visitors to face these problems. Thank you for raising this problem, and be assured that we will take this up and address it immediately. In case something else, please contact us. Regards, Tim

4/10 (不満)

Gayle

カップルで旅行
気になった点 : 清潔度、設備とサービス
The room has a foul smell, the bathroom was full of mold and the air-conditioning clanged all night. We did enjoy the traditional vibrant neighborhood.
2023 年 8 月に 4 泊滞在
Noéからの返信 (投稿日 : 2023 年 9 月 12 日)
Hola Gayle! Acepte nuestras más sinceras disculpas por la decepción causada. Estamos de acuerdo en que la falta de limpieza es altamente inaceptable. Por lo tanto, le solicitamos que tome esto como un caso fuera de lugar, ya que estamos completamente obsesionados con la limpieza y es uno de los aspectos básicos que consideramos para servir a nuestros huéspedes. Tenga la seguridad de que hemos actualizado a nuestro equipo para tomar las medidas necesarias de inmediato para resolver este problema. Ten un buen dia. Saludos, Noé

8/10 (良い)

Deepak、North York

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A new and clean hotel with a rooftop pool with a great view of Makati. Rooms are small but clean. A noisy and busy part of Makati. Overall good value for money…
2023 年 1 月に 8 泊滞在

10/10 (非常に良い)

Jörgen

2022 年 12 月に 1 泊滞在
Avaからの返信 (投稿日 : 2022 年 12 月 22 日)
Thanks for taking out your valuable time to rate us, Jorgen! We will work even harder to make your stay a memorable one :) Regards, Ava

8/10 (良い)

Warren

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel with a clean pool on top, secure, must have a room card to get in. But, it is a poor area and fenced off from the BGC witch is the nicest part of Manila. This makes it a bargain with just a 1/2 mile walk away. Great place to stay long term on a budget.
2022 年 6 月に 6 泊滞在
Janeからの返信 (投稿日 : 2022 年 7 月 10 日)
Hi, Warren! We are glad to see that you liked our services. Regards, Jane!

4/10 (不満)

Jose Alvin

出張
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nearbgc
2022 年 6 月に 10 泊滞在
Simonからの返信 (投稿日 : 2022 年 7 月 10 日)
Hi, thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Simon

2/10 (非常に不満)

Daniel

2022 年 6 月に 2 泊滞在

8/10 (良い)

Warren

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
it has a pool and gym. it is reasonably priced.
2022 年 5 月に 2 泊滞在
Simonからの返信 (投稿日 : 2022 年 6 月 23 日)
Thanks for the positive rating, Warren! Hope to welcome you again soon. Regards, Simon

4/10 (不満)

Wilma

気になった点 : 清潔度
2022 年 5 月に 1 泊滞在
Simonからの返信 (投稿日 : 2022 年 6 月 11 日)
Hi, Wilma! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Simon

10/10 (非常に良い)

Vasilios

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Awesome palace
I really enjoy the stay. It felt like home. Staff was friendly and quick service hassle free. Cinema was clean and comfortable. Swimming pool was warm clean and beautiful. Paradise on earth
2022 年 4 月に 20 泊滞在
Joeyからの返信 (投稿日 : 2022 年 5 月 4 日)
Hi, we appreciate your valuable feedback. Looking forward to hosting you soon with a superb experience. Regards, Joey

8/10 (良い)

Richard

2022 年 3 月に 5 泊滞在
Ammyからの返信 (投稿日 : 2022 年 4 月 15 日)
Hi, Richard! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

10/10 (非常に良い)

Derrick A

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 4 月に 7 泊滞在
Jasonからの返信 (投稿日 : 2022 年 4 月 13 日)
Thank you for rating us highly, Derrick. We are glad to know that services offered by us meet your expectations and we will endeavour to keep it up. Regards, Jason

10/10 (非常に良い)

Warren

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Covid restrictions in the city are to high. Not a hotel problem. But greatly hurts the stay.
2022 年 3 月に 23 泊滞在
Ammyからの返信 (投稿日 : 2022 年 4 月 4 日)
Hi, Warren! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 (良い)

Mogens

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was ok, little rom and toilet but clean. But the area around was not so nice. But the hotel has also fitness rom and a nice pool so all was ok.
2022 年 3 月に 1 泊滞在
Cheshtaからの返信 (投稿日 : 2022 年 3 月 25 日)
Thank you so much for the positive rating, Mogens! Be assured, we will surely work on your feedback and ensure better services in the future. Regards, Ivy

10/10 (非常に良い)

Raja Azfar

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were super accomodating and it's a great place for the price.
2022 年 3 月に 1 泊滞在
Ammyからの返信 (投稿日 : 2022 年 3 月 12 日)
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 (良い)

宿泊されたお客様

出張
良かった点 : スタッフとサービス
2022 年 1 月に 1 泊滞在
Janeからの返信 (投稿日 : 2022 年 2 月 23 日)
We appreciate your positive rating, We do take pride to serve our guests an amazing experience. Regards, Jane!

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度
2021 年 12 月に 1 泊滞在
Ammyからの返信 (投稿日 : 2021 年 12 月 12 日)
Hi, we are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Amelia.

6/10 (普通)

anicia

気になった点 : 客室の快適度
My mother just got out today after 5 days she was quarantine as soon as she landed Philippines, the room did not a have tv, the window is so small, she was miserable we understand she can't come out and no visitor, but not having tv in room, even though she requested it a few times
2021 年 11 月に 4 泊滞在
Ammyからの返信 (投稿日 : 2021 年 11 月 17 日)
Hi, Anicia! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time Regards, Amelia

8/10 (良い)

Sherlaine

良かった点 : 清潔度
2021 年 10 月に 4 泊滞在
Cheshtaからの返信 (投稿日 : 2021 年 11 月 8 日)
Hi, Sherlaine! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Ivy

8/10 (良い)

Lorenzo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 10 月に 1 泊滞在
Ammyからの返信 (投稿日 : 2021 年 11 月 4 日)
Hi, thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

8/10 (良い)

mchale

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 7 月に 1 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
NOT A SAFE PLACE TO STAY!!! worst hotel i've ever been, we stayed in your hotel last July 08,2021, di namin enexpect na magiging worst ang stay namin sa hotel na yan, we are very dissapointed sa security ng area,regarding sa parking ng area, yes wala kayong parking and "PARK ON YOUR OWN RISK" yes pero kayo ang taga jan eh kaya naniwala kmi na okay lang ipark dun and the staff didn't advice us na ganon pala mga tao jan sa area na yan di nmn sa kanila kalsada jan pero bat ganon? kayo na mismong staff sa hotel alam nyo kng may nag papark sa area na yan pero mismo yung guard nag vouch na okay lang daw mag park dun kasi wala nmn daw nag papark, by the way we are from Samar came to Manila to pick up the brand new car that we purchased from toyota so bagong bago, syempre kami nmn naniwala sa guard na okay lang mag park sa area na sinabi nya. sa gilid lang pinark ang sasakyan which is kitang kita lang ni guard so ano yung habang ginagasgasan yung buong kotse is wala lang? ano yun tulog si guard? or pinabayaan lang? kahit wala kayong parking guest pa rin kami. you can't blame us na mgalit or ma feel bad kasi pinaghirapan namin na kunin yung kotse d nmn tayo tumatae ng pera dba??? tpos ganon lang? walang Malasakit? my major concern is the safety of your tenants and guest. ipaglaban nyo yang PARK ON YOUR OWN RISK!!!! i am a hotelier too pero d naman ganon ka unprofessional yung mga security namin.Ininsist nyo nlng dapat na sa BGC nlng mag park. kakatakot!!!
2021 年 7 月に 1 泊滞在

2/10 (非常に不満)

Alexis

出張
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
The worse hotel in manila
Everywhere plates that your not allowed to smoke. When you ask the guards where the smoking area is, he say just around the corner. Another says in the basement. Then after paying 1000 deposit, a guard start making pictures with his cellphone and then the manager comes to tell you that they keep the 1000 because you're smoking on the wrong place. Wow. Never ever seen. What a rip off, what a bad way to make extra money.
2021 年 5 月に 3 泊滞在
Bruceからの返信 (投稿日 : 2021 年 6 月 23 日)
Sincere Apologies, Alexis! We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is perfect. Regards, Bruce

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean and
2021 年 3 月に 15 泊滞在
Marieからの返信 (投稿日 : 2021 年 4 月 11 日)
Thank you so much for the positive rating, Hope to serve you soon with an amazing stay. Regards, Marie!

2/10 (非常に不満)

Jahzeel Ann

気になった点 : スタッフとサービス
2020 年 7 月に 1 泊滞在
Nurからの返信 (投稿日 : 2020 年 8 月 8 日)
Hi, Jahzeel! Thank you for spending your valuable time to rate us. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Regards, Nur