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I’M Hotel

5.0 star property
Travelers discover a luxurious urban retreat in Makati where exceptional dining options complement rejuvenating spa treatments and attentive service

Choose dates to view prices

I'M Hotel, in Makati's heart, offers a refined experience with four restaurants and a poolside bar. Guests can rejuvenate at the Onsen Spa, maintain fitness at the gym, and enjoy free in-room WiFi and dry cleaning. Personalized service ensures each stay is memorable.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
The current price is ￥11,300
￥13,016 total
includes taxes & fees
May 24 - May 25
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About this property

I’M Hotel

  • Luxury hotel near Greenbelt Shopping Mall
  • You can look forward to a poolside bar, dry cleaning/laundry services, and a bar at I’M Hotel. Treat yourself to a body treatment, a massage, or a body scrub at Onsen Spa, the onsite spa. Be sure to enjoy a meal at any of the 4 on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a gym and a business center.
  • You'll also enjoy perks such as:
    • An outdoor pool along with sun loungers
    • Free self parking
    • Cooked-to-order breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
    • Meeting rooms, an elevator, and massage treatment rooms
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 434 rooms offer comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Designer toiletries, showers, and hair dryers
    • 49-inch LED TVs with cable channels
    • Free infant beds, electric kettles, and daily housekeeping

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Policies

Check-in

Check-in time starts at 2 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for PHP 2252.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 3000.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately PHP 700 for adults and PHP 700 for children
  • Airport shuttle fee: PHP 2300 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: PHP 2252.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does I’M Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at I’M Hotel?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at I’M Hotel on May 24, 2026 start from ￥11,300, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is I’M Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at I’M Hotel?

Check-in begins at 2 PM.

What time is check-out at I’M Hotel?

Check-out is at noon.

Does I’M Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 2300 per vehicle applies.

Where is I’M Hotel located?

Located in Makati Downtown, this luxury hotel is within 1 mi (2 km) of Power Plant Mall and Greenbelt Shopping Mall. Ayala Triangle Gardens and Ayala Center are also within 1 mi (2 km). Buendia Station is 20 minutes by foot and Ayala Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very Good

8.8

Cleanliness

8.2

Location

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 523 out of 1000 reviews
Rating 8 - Good. 237 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 58 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, rooftop bar was amazing, room was clean and comfortable. Has a unique pool which was cool and is close to all of the action and fun. Will definitely stay again next visit.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Ferdinand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location near restaurants and easy ride to Makati centre.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice and clean. In a great location as well
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Samrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa and pool was excellent. The restaurant is too pricy else everything was awesome.
Stayed 13 nights in Feb 2026
Verified

10/10 Excellent

Jörn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can very much recommend this hotel. The staff is very professional and polite. The rooms and additional options (onsen spa, gym) are a big plus.
Stayed 11 nights in Feb 2026
Verified

10/10 Excellent

STEVEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Took care of everything.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and friendly staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great room that was a 2 bedroom and 2 bathroom with kitchen
Stayed 8 nights in Mar 2026
Verified

10/10 Excellent

Lukasz

Liked: Cleanliness, amenities, property conditions & facilities
Great place with an amazing facilities
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lorenz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room & spacious
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Frank

Liked: Cleanliness, staff & service
Excellent staff comfy bed
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The room stayed spotless and cleaned daily. The staff was wonderful.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only place to stay! I stayed here for one night and it was wonderful. The staff is amazing - very welcoming, professional, and genuinely happy. The rooms are amazing, lots of room and very well designed. Breakfast - yes!!!!! A great buffet with cook to order eggs. Mermaid Pool - beautiful, make sure you get there early because spots go quick.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
The best service I've ever experienced. The bed was exceptionally comfortable. The restaurant was good but not incredible, but that's the only thing that was not.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities
Great location, nightlife near, stores and restaurants near. Amazing pool with great staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Maximino

Liked: Amenities
The staff always try their best. I like going to the Onsen Spa.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big, comfy bed and linens too. View of the skyscrapers in the business district was beautiful at night from our studio room. We loved the rooftop bar with fun drinks and bar food as well. Overall would come back again!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Great location in the heart of Makati, near the Powerplant Mall and the Ayala Greenbelt malls, a street food bazaar, and a lot of fun bars. The rooms were nice - we stayed in an upgraded king room and it was very spacious. Staff were all very friendly. A great experience!
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, Paulo is the front manager and does a great job of making sure the hotel delivers a great service
Stayed 9 nights in Oct 2025
Verified

10/10 Excellent

Loc

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and spotless. Staff were very courteous
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Clean spacious room but not a 5-star room as coffee/creamer was sub standard quality. Internet was slow for the smart tv. The rooftop bar was good and nice drinks. Amenities around the area was good with 24 hours places nearby to eat and drink Would return again if nothing else is around to book with similar price
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, very helpful and accommodating. Rooms are very spacious, clean, and comfortable. A/C was very responsive. Pool and rooftop bar are great pluses— did not expect to enjoy it that much. Also spa area was a nice surprise.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Short Stay Approved - Not enough time to really explore the hotel, it's very clean overall and fairly centrally located to the action in the area within walking distance. Spacious room, more on the modern feel, doesn't feel outdated, I don't recall how frequent room service was, but the big downside is the 1 beach towel in the bathroom... not sure if you need to request more towels and will receive them. Pool area looked good but only up there to take a few photos. Elevators feel a little congested and slow - again, for a 2-3 day stay you're gonna be fine, longer than that I can't say if it's better or not.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Clean, new hotel. Excellent staff. Pool is very cool.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Irvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The king studio room was well equipped with high ceilings, abundant space, and spectacular views. I enjoyed the breakfast bar with plenty of asian, western and healthy options. Explored the rooftop bar for even more nighttime views. Pool was on a noisy level but I liked the clear bottom feature, it was a standout. The front desk was very attentive and I even enjoyed a complimentary 2pm check-out. Would recommend if you're consider I'm Hotel!
Stayed 2 nights in Jan 2026