Dear Mr. Hiroshi,Greetings from Citadines Bay City Manila!We apologize for any inconvenience caused by the unpleasant smell. Rest assured, we're addressing this issue promptly to ensure a pleasant experience for all our guests. Thank you for bringing this to our attention.Sincerely,Allan PamuteAssistant Manager, Guest Service

Dear Mr. Mimura,Greetings from Citadines Bay City Manila!We apologize for the inconvenience during check-in; we're addressing our housekeeping process to ensure timely room readiness. We'll investigate the odor issue promptly. Delighted the room provided comfort. Your feedback helps us improve; we hope to welcome you back for a flawless stay.Sincerely,Allan PamuteAssistant Manager, Guest Service

Dear Mr. Kimiyuki,Greetings from Citadines Bay City Manila!Thank you for the fantastic rating! We're delighted to hear you had a wonderful stay, and our team, especially Trisha, made it special. Your satisfaction is our top priority, and we look forward to welcoming you back soon!Sincerely,Allan PamuteAssistant Manager, Guest Service

Dear Mr/Ms. Yumiko,Greetings from Citadines Bay City Manila!We appreciate your feedback and are delighted you enjoyed our breakfast. We apologize for any inconveniences faced and will address the issues raised to enhance your next stay. Thank you for choosing Citadines Bay City Manila.Sincerely,Allan PamuteAsst. Manager, Guest Service

Dear Valued Guest,Greetings from Citadines Bay City Manila!Thank you for your wonderful review! We're thrilled to know you had a comfortable and stress-free stay with us here at Citadines Bay City Manila. It's great to hear that our convenient location added to your experience. We look forward to hosting you again.Sincerely,Allan PamuteAsst. Manager, Guest Service

Dear Mr/Ms. Yusuke,Greetings from Citadines Bay City Manila!Thank you for your feedback. We apologize for the inconvenience with tissue papers and the TV. Rest assured; we're addressing these issues to enhance your future stays. We appreciate your valuable input and hope to provide you with an even better experience next time.Sincerely,Allan PamuteAsst. Manager, Guest Service

Dear Mr/Ms. Shizuko,Greetings from Citadines Bay City Manila!Thank you for choosing Citadines Bay City Manila. We're delighted you enjoyed our prime location, friendly staff, and clean rooms. We appreciate your feedback on the air conditioner, and we'll promptly address it. We hope to welcome you back soon to experience our vibrant atmosphere and live performances.Sincerely,Allan A. PamuteAsst. Manager, Guest Service

Dear Mr. Yoshikane,Greetings from Citadines Bay City Manila!We thank you for taking the time to share your most recent stay experience with us and giving us a perfect score.We thank you again for choosing to stay with us and we look forward to having you back soon.Yours sincerely,Cathy OrioAsst. Guest Service Manager

Dear Guest,Greetings from Citadines Bay City Manila!We thank you for taking the time to share your most recent stay experience with us and for giving us perfect rating. Receiving such positive feedback from guests like you motivates us to further improve our commitment to the delivery of excellent service. We thank you once again for choosing to stay with us and we look forward to having you back soon.Sincerely,

Dear Ninomiya, Greetings from Citadines Bay City Manila! Thank you for your review and we look forward to welcoming you back the the property soon. Many thanks,

Dear Mr. Yuta. We are delighted to receive your kind words and learn that you enjoyed your most recent visit. We have shared your feedback with our team, to help continuously inspire us in our daily tasks. We look forward to welcoming you again soon! Kind regards, Danmert Geda Guest Service Supervisor

Dear Mr. Tokoyoki. We are delighted to receive your kind words and learn that you enjoyed your most recent visit. We have shared your feedback with our team, to help continuously inspire us in our daily tasks. We look forward to welcoming you again soon! Kind regards, Danmert Geda Guest Service Supervisor

Thank you for your perfect score rating!! We look forward to welcoming you again at your home, Citadines Bay City Manila.

Dear Guest, Thank you for taking the time to share your stay experience at Citadines Bay City Manila. It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivate us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at any one of our serviced residences. Yours sincerely,

Our people are at the heart of everything we do and I am delighted that our service was able to make you feel like a valued guest. Thanks for the support. We look forward to welcoming you again at home, Citadines Bay City Manila.

Thank you for your perfect score review TAKU! We look forward to welcoming you again at your home, Citadines Bay City Manila.

Thank you so much for your rating! We are delighted that you were pleased with your recent stay and appreciate your compliments about our awesome service. We certainly look forward to welcoming you back again soon.

Thank you very much for taking the time to tell us about your recent stay and we were delighted to learn that you enjoyed your stay with us. We look forward to welcoming you again at home, Citadines Bay City Manila.

Thank you for your review! We look forward to welcoming you again at your home, Citadines Bay City Manila.

We appreciate your constructive feedback and support and we hope to welcome you back on your future visits so that we can impart a better resident experience.

Thank you for your review! We look forward to welcoming you again at your home, Citadines Bay City Manila.

Thank you for your perfect rating! We look forward to welcoming you again at home, Citadines Bay City Manila.

Thank you for your rating!! We look forward to welcoming you again at home, Citadines Bay City Manila

Thank you for your review!! We look forward to welcoming you again at home, Citadines Bay City Manila

Dear Yasuhiro, Thank you very much for taking the time to tell us about your recent stay and we were delighted to learn that you enjoyed your stay with us. Thank you for your valued patronage. We look forward to welcoming you again at your home, Citadines Bay City Manila.

Dear Yasuhiro, Thank you for staying with us! We look forward to welcoming you again at home, Citadines Bay City Manila.

Thank you for your rating! We look forward to welcoming you again at home, Citadines Bay City Manila.

Thank you for staying with us at Citadines Bay City Manila. We appreciate the support and we look forward to welcome you back.

Thank you very much for taking the time to tell us about your recent stay and we were delighted to learn that you enjoyed your stay with us. We look forward to welcoming you again at home, Citadines Bay City Manila.

Dear Kaori, Thank you so much for the perfect rating! We are delighted that you were pleased with your recent stay and appreciate your compliments about our staff and the hotel facilities. We certainly look forward to welcoming you back again soon.

Thank you for your rating!! We look forward to welcoming you again at home, Citadines Bay City Manila.

Thank you for your rating!! We look forward to welcoming you again at home, Citadines Bay City Manila.

Thank you for naming us as your Best Hotel here in Manila. Our people are at the heart of everything we do and I am delighted that our service was able to make you feel like a valued guest. We are glad that we have served you with the most impeccable experience. We look forward to welcoming you again at home, Citadines Bay City Manila.

Dear Kazutami, Thank you for your AMAZING comment, it's truly heartwarming. Feedback such as this truly inspires us to do even better. Have shared your kind words to our associates and most especially to Joseph, they were all happy yo hear about it. Thanks for the support. We look forward to welcoming you again at home.

Thanks for your perfect rating. We appreciate the support and we look forward to welcome you back.

Thank you very much for taking the time to tell us about your recent stay and we were delighted to learn that you enjoyed your stay with us. We are grateful that you find our staff accommodating and our surroundings clean. Once again, thank you for your valued patronage. We look forward to welcoming you again at home, Citadines Bay City Manila.

Thanks for your perfect rating. We appreciate the support and we look forward to welcome you back.

Thank you very much for taking the time to tell us about your recent stay and we were delighted to learn that you enjoyed your stay with us. We are grateful that you find our staff accommodating and our surroundings clean. Once again, thank you for your valued patronage. We look forward to welcoming you again at home, Citadines Bay City Manila.

Thank you for sharing this review with us. Your feedback is essential in helping us improve our services and please be assured that your comment has been shared with the team. Please do reach out should your travel plans brings you back to our property, we look forward to be of service.

Dear Junk, Thank you for the perfect score rating and we are glad that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. We look forward to welcoming you again at home, Citadines Bay City Manila.

Thank you for the perfect score rating! Please do reach out should your travel plans bring you back to our property, we look forward to be of service.

Dear Toshi, Thank you for the perfect score rating! Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again at home, Citadines Bay City Manila.

Thank you for the perfect score rating! Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. We look forward to welcoming you again at home, Citadines Bay City Manila.

Dear Mai We appreciate the time taken to share your stay experience with us because it has allowed us to evaluate our processes and identify lapses in our services for correction in order to better serve our valued guests such as yourself. Our sincerest apologies for the inconvenience you encountered. Rest assured that your concern was addressed with utmost importance. We look forward to welcoming you again at home, Citadines Bay City Manila

Dear YOSHIHIRO Thank you very much for taking the time to tell us about your recent stay and we were delighted to learn that you enjoyed your stay with us. We look forward to welcoming you again at home, Citadines Bay City Manila.

We appreciate the time taken to share your stay experience with us because it has allowed us to evaluate our processes and identify lapses in our services for correction in order to better serve our valued guests such as yourself. Our sincerest apologies for the inconvenience you encountered. We look forward to welcoming you again at home, Citadines Bay City Manila.