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Hotel The Haven

3.0 star property

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Located close to Mandalay Palace and Kuthodaw Pagoda, Hotel The Haven provides a free breakfast buffet, a poolside bar, and a rooftop terrace. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Panoramic Penthouse, 1 Bedroom, Mountain View, Mountainside

Panoramic Penthouse, 1 Bedroom, Mountain View, Mountainside | View from room

Panoramic Penthouse, 1 Bedroom, Mountain View, Mountainside

Highlights

Patio
Soundproofed
Air conditioning
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, City View

Family Room, City View | In-room safe, desk, laptop workspace, blackout drapes

Family Room, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Double or Twin with Balcony

Deluxe Double or Twin with Balcony | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double or Twin with Balcony

Highlights

Balcony
Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Double or Twin Room, City View, Poolside

Deluxe Double or Twin Room, City View, Poolside | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double or Twin Room, City View, Poolside

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Bathrobes
Rainfall showerhead
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Superior Double or Twin Room, City View

View from room

Superior Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
LCD TV
Blackout drapes/curtains
Bathrobes
Hair dryer
Rainfall showerhead
Coffee/tea maker
  • City view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
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About the neighborhood

Located in Mandalay, Hotel The Haven is in the suburbs and in the mountains. Kuthodaw Pagoda and Mandalay Palace are notable landmarks, and the area's natural beauty can be seen at Mandalay Hill. Sandamuni Paya and Zegyo Market are two other places to visit that come recommended. Visit our Mandalay travel guide
Map
10123, Mandalay Region, Mandalay, 24th Street, Bet 58th & 60th Streets, South-East of Yaysitkan

What's nearby

  • The largest book in the world. Each page has its own pagoda. Beautiful spot. You can’t get photos close to the pages as there is a fence.
    Kuthodaw Pagoda
    4 min drive - 2.6 km
  • Phaung Daw Oo Monastic Education High School
    17 min walk - 1.4 km
  • Shwenandaw Monastery
    3 min drive - 2.3 km
  • Mandalay Palace
    4 min drive - 2.6 km
  • Sandamuni Paya
    4 min drive - 2.6 km

Getting around

  • Mandalay Central Railway Station
    10 min drive
  • Mandalay (MDL-Mandalay Intl.)
    67 min drive

Restaurants

  • YKKO Mandalay
    2 min drive
  • Shwe Mandalay Tea Palace
    3 min drive
  • Spice Garden
    12 min walk
  • Central Park
    2 min drive
  • Sport Bar
    3 min drive

About this property

Hotel The Haven

Hotel near Kuthodaw Pagoda
Located close to Mandalay Palace and Sandamuni Paya, Hotel The Haven provides a free breakfast buffet, a poolside bar, and a rooftop terrace. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with free cabanas and sun loungers
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and luggage storage
  • An elevator, concierge services, and a 24-hour front desk
Room features
All guestrooms at Hotel The Haven boast comforts such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and safes.
More amenities include:
  • Rainfall showers, free toiletries, and hair dryers
  • Electric kettles, daily housekeeping, and electrical adapters/chargers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) during limited hours on request
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Free pool cabanas
  • Garden
  • In a state park
  • In the mountains
  • Pool loungers
  • Rooftop terrace

Accessibility

  • Elevator

More

  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay movies
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 18.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per room (one-way)
  • Rollaway bed fee: USD 18.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel The Haven Hotel
Hotel The Haven Mandalay
Hotel The Haven Hotel Mandalay

Frequently asked questions

Does Hotel The Haven have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–10:00 PM.

Is Hotel The Haven pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel The Haven?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel The Haven?

Check-out is at noon.

Does Hotel The Haven provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per room applies.

Where is Hotel The Haven located?

Situated in a state park, this hotel is within 3 mi (5 km) of Kuthodaw Pagoda, Sandamuni Paya, and Mandalay Palace. Zegyo Market and Mandalay Hill are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel The Haven Reviews

8.8

Excellent

8.8

Cleanliness

8.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 19 out of 31 reviews
Rating 8 - Good. 9 out of 31 reviews
Rating 6 - Okay. 1 out of 31 reviews
Rating 4 - Poor. 0 out of 31 reviews
Rating 2 - Terrible. 2 out of 31 reviews

Reviews

6/10 Okay

Hehet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and quiet, but a bit out of the way

Stayed 3 nights... Pros: New hotel (Oct 2019), clean, quiet location. Good breakfast. Nice view of the area from room. Pool and bar area on roof was nice. Con: Bit of a walk to anything. Restaurant slow to replace food at breakfast, and not enough tables for everyone during the breakfast rush. Because it is new, some taxis and tuk-tuks (thone-bane) did not know the location. Roof bar not always staffed with a bartender.
Stayed 3 nights in Oct 2019

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

I booked for.2 nights at Hotel on Haven through Hotels.com for 08-10/Oct/2022 on 13/Sep/2022. I received a confirmation from Hotels.com. that my booking was paid and confirmed on the 13/Sep/2022 via email. I received another email on 04/Oct/2022 from Hotels.com reminding me of my upcoming reservation: We arrived at Hotel on Haven on 08/Oct/2022 to check in, only to be told by a very rude receptionist that they do not have our reservation and that they do not accept on-line bookings! We did not cancel this booking but were denied access by the hotel as tried to make use of it. We were very disappointed as travelled all that way only to be faced with the issue of no accomodation. We have requested a refund from Hotels.com but have been informed that 'Unfortunately, after multiple tries, we weren't able to obtain an approval from the property manager to waive the cancellation fee. This means the current rules and restrictions for your booking apply and a refund can't be granted'. This makes no sense whatsoever as we were not the ones at fault and did not cancel the booking! Please can someone assist with our refund!
Stayed 2 nights in Oct 2022

10/10 Excellent

stian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is verry good help with all. Hotell is good and cleen. Its good to stay at dis hotell
Stayed 1 night in Mar 2020

10/10 Excellent

stian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig bra god frokost hjelpsom personalet flott baseng.
Stayed 1 night in Mar 2020

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour

Très bon séjour, hôtel très propre, chambre spacieuse, personnel souriant et serviable. Je recommande.
Stayed 3 nights in Feb 2020

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb value for money. All new but still very charming hotel. Nice spacious rooms with good views and very helpful and friendly English speaking staff
Stayed 1 night in Feb 2020

8/10 Good

pui ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good experience

need taxi to go out from hotel. friendly staffs, you can ask for tour and bus ticket in the reception.
Stayed 2 nights in Jan 2020

8/10 Good

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Smart, clean, quality, efficient - great food

Very short stay but super easy. Lovely modern hotel. The rooms are very new and in great condition. Each one has a little balcony. Bathroom was huge with an epic shower. Beds v comfy and good quality linen. We had an early flight and they gave us boxes to take away - the food was delicious! Such a treat when we finally got to the airport. Only wish we’d had time to go back for seconds. Only negative is that there were a lot of stray dogs outside fighting and barking all night.
Stayed 1 night in Jan 2020

10/10 Excellent

maryanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Haven is a true Haven!

This hotel is only about a year old. It is fabulous value with excellent breakfast included and a lovely rooftop pool from which you have almost 360deg view over Mandalay
Stayed 3 nights in Jan 2020

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel neuf avec personnel bien rode sous la gouverne de la Directrice du Service a la clientele Maw Si Phyu. Terrasse magnifique avec vue de Mandaley exceptionnel. Buffet varie pour tous les gouts. Aussi service exceptionnel de guide et chauffeur pour voir les attraits touristiques, tres bon rapport qualite prix pour ce genre de service. Hotel 5 etoiles a prix vraiment modique!! Merci pour tant de soin.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
This appears to be a new hotel. the rooms are very spacious and the overall condition of the hotel lovely. The staff are very friendly. However, for some reason, maybe they were short staffed, their were no towels when I checked in. They only arrived later in the evening.
Stayed 2 nights in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Very friendly and helpful staff. Service was occasionally slow. Good location, hotel provided bicycles for free
Stayed 3 nights in Jan 2020

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel très sympa.

Magnifique hotel, très bien situé au calme. Malheureusement pas bien isolé. C’est son seul défaut. Personnel très attentif. Chambre tout confort et très agréable.
Stayed 1 night in Jan 2020

8/10 Good

Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very new and clean hotel. We like the spacious room and the view from the rooftop pool was amazing. Hotel staff was very kind to help us arrange transportation to the airport. Location wasn’t the greatest - you need to walk a bit for restaurants or convenience stores nearby. But getting a tuk tuk was easy. Breakfast area was small in comparison. We had to wait to be seated.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean, comfortable, a room have enough space for family, but such property is hard to find and far from convenience store, almost no light at the main road.Therefore, taxi is need. Staffs are not good in English, but very helpful. Myanmar food is recommended. Italian food is NOT good. Room service is excellent. I recommended room service than the bar, because the bar services is so slow like a sick sloth.
Stayed 3 nights in Dec 2019

10/10 Excellent

Elliott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

come for value, stay for service

$50 with breakfast and a rooftop infinity pool? That’s enough to give it a try. But the staff’s friendliness and accommodation to little requests (finding a plaster when our daughter scraped her knee, sending someone to buy top up for our mobile phone, etc) made it the kind of place we would come back to. That roof top pool is inexplicably cold, however. Be warned.
Stayed 4 nights in Dec 2019

2/10 Terrible

pui mei heidi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay there if you want a safe stay不要去

1. Lock is broken, and after they fix it still stuck 2. They take away your passport during the stay 3. They scam money with the taxi driver We have an issue with the taxi fare which is triple of the agreed amount, the frontoffice manager aaid they will kick me out of the hotel in midnight unless i pay for the extra amount and wouldnt let me call a police with their phone The taxi is not a service of the hotel and they put the extra fare on a mandatory fee, after i check out at my stay they confiscate my passport unless I pay for extra money And i even check with grab, they are overcharging me After the taxi driver agreed to settle with the fee i have given,the hotel manager still wouldnt let go and didnt give me back my passport and refuse to talk When i finally reach the police they wouldnt do the translate. So i tried to ask them to borrow me a phone then i can call the embassy and they ignore me The taxi driver arent even a staff, it is nonsense that the driver was not even there during the agrument. And i have been in Myanmar for a month , no hotel hold tour passport in frontdesk, that is why i think its not an identical case It takes me forever to get back my passport and i almost miss my flight Beside that the hotel lock is broken and their technician didnt fix that during the whole stay 酒店經理為我打車到我想去的景點，回來後的士司機要求我支付三倍車資，我拒絕付錢要求報警，他們便說給我折扣而且不讓我報警，而且恐嚇在半夜趕我出酒店，以及把收費放到酒店收費內，的士司機並非酒店員工,他們無權把我趕出去 當我堅持報警後他們讓我回房休息，但在我離開的時候他們拒絕還我護照，找警察亦不借我電話 ，最後要找警察及大使館才處理好事情
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and polite staff. Room is spacious and in good conditions.
Stayed 2 nights in Dec 2019

10/10 Excellent

Kohnwilai

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to stay in a quiet, clean, cozy, and still not far from the city. This is the place. Staff is also very helpful and service-minded.
Stayed 3 nights in Dec 2019

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great potential

Reception staff were very friendly & helpful when i rented a motor bike. The swimming pool was lovely to look at but too cold to swim in. Solar panels required. The breakfast food holders were unstable and so hard to open & close, therefore not keeping the food hot. There were limited english tv channels.
Stayed 4 nights in Nov 2019

10/10 Excellent

Karlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

loved it! Great price. Great view.

great stay! Beautiful rooftop views!
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Sky bar is very nice. Location is good, near the Palace. Staff is nuce. No hot water for shower, a bit cold when you are in winter night there. Stay there, you may only find breakfast is simple and food is not good. In overall, still a good option.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋やプールからマンダレーヒルが見える。シャワールームも綺麗で大きく快適。 また、フロントの対応が（ミャンマー時間ではあるが）とても誠実で素晴らしかった。深夜バスで早朝に到着したが、30分ほど待ったら部屋に通してくれたり、ウーベイン橋へ行く途中にロンジー工場を見たいと伝えたら、良い場所を知るトゥクトゥクドライバーを呼んでくれた。
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
明亮乾淨，但飯店附近沒有商店
Stayed 2 nights in Oct 2019

8/10 Good

Mitsumasa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

日本人にもオススメ。Agoda が安い。

二年前にリフォーム済み。向かいの部屋の中国人が長期滞在、廊下までタバコの悪臭。フロントは対処できない。問題あり。 あしはGrabが速くて、格安。空港まで500円
Stayed 1 night in Oct 2019