Değerli Misafirimiz,Otelimizi değerlendirdiğiniz için teşekkür ederiz.Hayal ettiğiniz unutulmaz bir tatili otelimizde geçiremediğiniz için çok üzgünüz.Misafir memnuniyetine önem veren bir oteliz, bu yüzden yorumunuzda değindiğiniz tüm hususlar not alınıyor ve en yakın zamanda gerekli iyileştirmeler yapılmaktadır. Yaptığımız iyileştirmeleri görmeniz adına sizleri tekrardan ağırlamayı umuyoruz.Bizimle her zaman iletişime geçebileceğinizi hatırlatır.Saygılarımızı sunarız.

Dear JON First of all, we would like to state that the feedback shared by each of our guests on this platform is valuable to us and we respect the opinion of every guest. Since the opening day of the hotel, we have been making every effort to offer a pleasant and comfortable holiday to all our guests from all over the world with a respectful and friendly approach. The helpfulness, sincerity and friendly approach of our staff is the primary reason why the facility has been preferred by many of our guests for many years. Our dedicated and experienced craftsmen show all their skills in order to offer flavors that will appeal to the taste buds of every guest. As a result, we constantly hear positive comments from our guests about our kitchen. We would like you to know that your comment is under review by the management. We would like to address some issues with your forgiveness. While you were at the hotel, we were in very close communication with you. I personally took care of you in order to make you happy. The pavilion, which costs 50, was offered to you free of charge for full day use. A la carte dinner was served with a special table for you. We sent fruit and wine to your room as a treat. We remember that every time you passed by with your wife, you passed by with your thanks. We would try to help you as much as we could. We are sorry that you gave 1 point as an evaluation. In order to keep our service quality at the highest level, we attach great importance to the comments of our guests and we take them into consideration. Sincerely regards,

Dear Guest, Thank you for taking the time to share your experience and wonderful feedback with us at our Loxia Comfort Club Side Hotel. It's always encouraging to hear positive feedback! The satisfaction of our guests is very important to the Loxia Comfort Club Side family and it is always nice to read that we have succeeded. Thank you for recommending us! Hope to see you again on future stays! Best Regards, Ceyla Mutalibova Guest Relations Department