施設の正面 (日没後)

ザ オーチャード グリーンズの口コミ

3.5 out of 5
ザ オーチャード グリーンズ
Log Huts Area, Manali, Himachal Pradesh

口コミ

7.2

良い

評価 10 - 10 件の口コミ中 3 件が非常に良い" "
評価 8 - 10 件の口コミ中 4 件が良い" "
評価 6 - 10 件の口コミ中 1 件が普通" "
評価 4 - 10 件の口コミ中 0 件が不満" "
評価 2 - 10 件の口コミ中 2 件が非常に不満" "

6.4/10

清潔度

7.6/10

スタッフとサービス

2.0/10

設備とサービス

6.8/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

2/10 (非常に不満)

Kulvir

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Dirty room, bad staff behaviour, food was good. I wouldn’t recommend this hotel.
2022 年 9 月に 5 泊滞在
Siddhartha Suriからの返信 (投稿日 : 2023 年 3 月 6 日)
Dear Guest,Greetings from The Orchard Greens Manali !!!Thank you for your review following your recent stay at The Orchard Greens, Manali.I sincerely apologize for not meeting up to your expectations during your recent stay at the Hotel and assure you that we have taken cognizance of your feedback with deep concern.Please rest assured that we are investigating and taking corrective steps to prevent such recurrences in future. It is comments such as yours that help us to achieve higher levels of perfection and I am sure you will notice a perceptible difference during your next visit to our hotel.We do value your patronage and we look forward to the pleasure of welcoming back.Sincerely,

10/10 (非常に良い)

ARNAB

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
good
2021 年 11 月に 3 泊滞在
Siddhartha Suriからの返信 (投稿日 : 2022 年 1 月 24 日)
Dear Guest, Greetings from The Orchard Greens Manali !!! Thank you for sharing your experience about the stay at The Orchard Greens Manali. I am glad to know that you found our service and facilities to your liking. We eagerly look forward to host you again. Best regards,

8/10 (良い)

宿泊されたお客様

2021 年 7 月に 1 泊滞在
Siddhartha Suriからの返信 (投稿日 : 2021 年 7 月 28 日)
Dear Guest, Greetings from The Orchard Greens Manali ! This is a short note to thank you for your patronage and your recent stay with us! It is indeed heartening to note that you had a pleasant experience. We look forward to welcoming you at The Orchard Greens, Manali whenever you plan your next visit. Thanking you and assuring you of our best of attention and services at all times. Kind regards,

6/10 (普通)

SAGAR

良かった点 : 施設のコンディションと設備、客室の快適度
気になった点 : 清潔度
Three Star only on the surface.
Sheets weren't clean. Rooms weren't cleaned properly. WiFi was a pain to connect to. Path to the new building was filthy. The ground floor bathroom in the new building was absolutely horrible.The balcony of one of the rooms was near the kitchen exhaust. Quite terrible, really.
2019 年 4 月に 1 泊滞在
Siddhartha Suriからの返信 (投稿日 : 2019 年 8 月 7 日)
Dear Guest, Greetings from The Orchard Greens Manali !!! Thank you for your review following your recent stay at The Orchard Greens, Manali. I sincerely apologize for not meeting up to your expectations during your recent stay at the Hotel and assure you that we have taken cognizance of your feedback with deep concern. Please rest assured that we are investigating and taking corrective steps to prevent such recurrences in future. It is comments such as yours that help us to achieve higher levels of perfection and I am sure you will notice a perceptible difference during your next visit to our hotel. We do value your patronage and we look forward to the pleasure of welcoming back. Sincerely,

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス
Good Hotel
its good. can be used second time. nice whether and good behaviour of hotel staff.
Siddhartha Suriからの返信 (投稿日 : 2019 年 8 月 7 日)
Dear Guest, Thank you for your kind feedback. I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests. It was indeed a pleasure having you at The Orchard Greens Manali and we look forward to welcoming you soon again. Kind regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent hotel for couples
Very good hotel for couples. good food with every variety. Snow point near by. Shopping market nearby. Travel facility available at any time with reasonable price. Overall very good. I like to visit again
Siddhartha Suriからの返信 (投稿日 : 2019 年 8 月 7 日)
Dear Guest, Thank you for your very kind and thoughtful feedback. Comments such as these always encourage us in enhancing our efforts to provide the best in hospitality and service. It was indeed a pleasure having you at The Orchard Greens Manali and we look forward to welcoming you soon again. Kind regards,

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
value for money
Very decent Nice stay Heater is extra charged Far from town but good view of nature
Siddhartha Suriからの返信 (投稿日 : 2019 年 8 月 7 日)
Dear Guest, Greetings from The Orchard Greens Manali ! We would like to thank you for sparing your valuable time to write in to us. We are pleased to note that our services measured up to your expectations. We look forward to welcoming you at The Orchard Greens, Manali whenever you plan your next visit. Thanking you and assuring you of our best of attention and services at all times. Kind regards,

8/10 (良い)

宿泊されたお客様

良かった点 : スタッフとサービス、客室の快適度
Friendly and Cosy Environment
Tucked some distance away from the Mall Road, this is a nice hotel with some very warm and friendly staff members who take good care of you. Do not expect luxurious exterior and interiors, however, the hotel offers the basic facilities and amenities that one would expect to make the stay comfortable. The rooms also have a good view of the scenic beauty around. The rooms and the hotel obviously need a face lift but are still a good bargain at the price that you pay for it. Overall comfortable stay and very happy with the food and the friendliness of staff.
Siddhartha Suriからの返信 (投稿日 : 2019 年 8 月 7 日)
Dear Guest, Thank you for sparing your valuable time to share your feedback on your recent stay at The Orchard Greens, Manali. I am glad to know that you had a wonderful stay and were thoroughly impressed with the hospitality and service. We eagerly look forward to host you again. Kind regards,

2/10 (非常に不満)

Ahmed 、Australia

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Wouldn't book this hotel again.
I stayed in this hotel with my husband for two nights in May and the hotel service was poor overall for the price that they charged us for two nights. The food was horrible and the room was very dusty and uncomfortable and to top it all the bed was round shaped making it difficult to sleep on the bed for two people. The waiters were stubborn and the room service didn't change the bath towels for us and only after speaking to management they changed it. Finally when we were about to leave, the waiter stubbornly stood and asked for tips. Overall we had negative experience at this hotel and wouldn't recommend this hotel for the price that they charged us.
Siddhartha Suriからの返信 (投稿日 : 2019 年 8 月 7 日)
Dear Guest, We thank you for taking the time to post your valuable feedback. In our quest for a continual improvement of our services, I thank you for detailing your feedback. I believe that its only guests who want us to get better provide a candid feedback and have taken up the points with the respective teams to implement corrective measures in the best interest of our guests. We look forward to welcoming you again at The Orchard Greens, Manali. Regards

8/10 (良い)

Sudhir、vadodara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
amazing stay..
This is a very nice place to stay in the heart of the city, the food is very good, the service is excellent, since the hotel is old there is a scope for improvement in the room conditions
Siddhartha Suriからの返信 (投稿日 : 2019 年 8 月 7 日)
Dear Guest, Greetings from The Orchard Greens Manali ! This is a short note to thank you for your patronage and your recent stay with us! It is indeed heartening to note that you had a pleasant experience. We look forward to welcoming you at The Orchard Greens, Manali whenever you plan your next visit. Thanking you and assuring you of our best of attention and services at all times. Kind regards,