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Reviews of Hipotels Hipocampo Playa

4 out of 5
Hipotels Hipocampo Playa
Avenida Sa Coma s/n, Cala Millor, Sant Llorenc des Cardassar, Mallorca

Reviews

8.6

Excellent

Rating 10 - Excellent. 82 out of 168 reviews" "
Rating 8 - Good. 64 out of 168 reviews" "
Rating 6 - Okay. 15 out of 168 reviews" "
Rating 4 - Poor. 4 out of 168 reviews" "
Rating 2 - Terrible. 3 out of 168 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value , great choice of food for breakfast and evening meal
Stayed 2 nights in Mar 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Jose Bernal, Adjunto a dirección Su equipo / Your on Jan 27, 2024
Dear Sir,Thank you for such a positive review of your stay with us.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.The entire team look forward to welcoming you back for a future visit.Kind regards,Jose Bernal, Adjunto a direcciónSu equipo / Your team / Ihre team #HIPOTELS #HipocampoPlaya #WeCare

10/10 Excellent

Kevin

Stayed 6 nights in Dec 2023
Response from Jose Bernal, Adjunto a dirección Su equipo / Your on Jan 4, 2024
Dear Sir,Thank you for such a positive review of your stay with us.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.The entire team look forward to welcoming you back on a future visit.Kind regards,Jose Bernal, Adjunto a direcciónSu equipo / Your team / Ihre team #HIPOTELS #HipocampoPlaya #WeCare

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, will be back
Stayed 5 nights in Dec 2023
Response from Jose Bernal, Adjunto a dirección Su equipo / Your on Dec 30, 2023
Dear Madam,Thank you for this kind feedback concerning your visit.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back on a future visit.Kind regards,Jose Bernal, Adjunto a direcciónSu equipo / Your team / Ihre team #HIPOTELS #HipocampoPlaya #WeCare

10/10 Excellent

Alison

Stayed 1 night in Nov 2023
Response from José Bernal, Adjunto a Dirección Su equipo #Hipoc on Dec 16, 2023
Estimada Señora,Muchísimas gracias por la excelente valoración que le otorgó al Hipotels Hipocampo Playa Hotel.Su reseña nos da idea de que pudo disfrutar de una estancia correcta y agradable en nuestras instalaciones. Gracias por elegirnos y por su tiempo a la hora de compartir sus sensaciones.Esperamos poder darle de nuevo la bienvenida en un futuro próximo. Reciba saludos cordiales,José Bernal, Adjunto a DirecciónSu equipo #HipocampoPlaya#Hipotels #WeCare

10/10 Excellent

Madoka

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service by lovely friendly staff. Foods were tasty. Room was clean. We will definitely come back again!
Stayed 5 nights in May 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Apr 2023

6/10 Okay

Yui

Stayed 2 nights in Feb 2023

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very hot break on the beach
Lovely hotel right on the beach. Hotel was really nice, staff fantastic, couldn't do enough for you. We stayed on the 6th floor with a sea view, stunning! The hotel itself is some way away from bars and restaurants, as we were there during a heatwave it was too hot to explore the resort properly. Breakfast and dinner choices were great and overall a fantastic break
Stayed 14 nights in Jul 2022
Response from Hans-Lucas Beyer on Aug 24, 2022
Dear Mr Russell,First of all we would like to thank you for such an great feedback. We are very happy to see that you enjoyed your stay at our Hotel and would love to see you soon again.Kind regards on behalf of the management of HIPOTELS Hipocampo Playa and the entire team,Hans-Lucas Beyer.Hotel deputy manager. #Hipotelswecare

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ABOVE & BEYOND !!! 😄
This hotel i would highly recommend to all travelers. We enjoyed so much we extended our trip to enjoy. The parking garage made having a car so easy. The area is lovely and the view from the room is fantastic !! I recommend you get the junior suite with pool or sea view ( worth the reasonable upgrade ). The dinner here in the hotel is very nice and front staff all so wonderful and welcoming !!! Close to airport 7 miles i think it was. Spa is wonderful and plenty of other restaurants along the sea to stroll to if you like . Thanks again !
Stayed 4 nights in Nov 2021
Response from HIPOTELS Hipocampo Playa Hotel on Nov 25, 2021
ABOVE & BEYOND We can add little more to your assessment. We are glad to know that the area itself has been to your liking, we are privileged for it. Thank you also for feeling comfortable in our facilities and especially for your total confidence in choosing us. Receive a sincere greeting on behalf of the Management of HIPOTELS Hipocampo Playa Hotel and the entire team that comprises it. Do not hesitate to visit us again when the situation allows it. Sincerelly María Serrano Subdirectorin #hipotels

8/10 Good

YAACOV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021
Response from HIPOTELS Hipocampo Playa Hotel on Nov 9, 2021
Thank you very much for your assessment and especially for having trusted us. Do not hesitate to visit us when your holidays allow it. Sincerelly. HIPOTELS Hipocampo Playa Hotel #wecare

8/10 Good

Benita

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfasts, helpful friendly staff. Unfortunately air conditioning/heating wasnt working in the rooms.
Stayed 10 nights in Nov 2019
Response from Hotel Manger on Dec 5, 2019
Thank you very much for your assessment and your positive comments, we will consider, control the air conditioning.

8/10 Good

Ion Iulianus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Response from gerente on Jul 30, 2019
Thank you for your stay with us at HIPOTELS Hipocampo Playa Hotel in Cala Millor and your kind words. It would be nice to welcome you again. Greetings from Cala Millor Your hotel management & the team of the HIPOTELS Hipocampo Playa Hotel in Cala Millor #WeCare

8/10 Good

Fady

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
It's....good
This hotel had a cheap and cheerful vibe to it, with mostly (and I mean everyone except my wife and I) being retirement age and German. The hotel caters to their German guests, with German-language signage and activities. Made us feel a little left out but no big deal. What really drove us crazy was that the hotel charges to use the safe in your room, plus you have to leave a cash deposit with the front desk to use the safe as well as to use pool towels. We've traveled all over the world and have never run into a daily charge for using the safe in our room! The other thing that is not made clear when booking the hotel is that although the hotel is beachfront, you are not provided access to any lounge chairs on the beach, you have to pay a private vendor to use the beach chairs. The buffet was acceptable, no complaints but also no compliments there. Finally, the beds are two single beds pushed together, not a queen or kind sized bed as one would expect from a hotel. All that being said, the view from our room was fantastic and we had a great time overall!
Stayed 4 nights in Jun 2019
Response from gerente on Jul 30, 2019
We greatly appreciate the time you have spent in valuing our hotel. Your opinion is very important for us to improve our line of work. We take note of your opinions and we are glad that the situation of the hotel will especially please you. We hope to have another occasion to welcome you again and enjoy your stay at HIPOTELS Hipocampo Playa Hotel in Cala Millor. Special greetings from the work team and the Management. HIPOTELS Hipocampo Playa Hotel #WeCare

2/10 Terrible

Verified traveler

Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay, staff very accommodating and hotel is baby friendly.
Stayed 7 nights in Apr 2019
Response from Hotel Management on May 13, 2019
Good morning. We appreciate your comment. Also the time you have spent in evaluating our HIPOTELS Hipocampo Playa Hotel in Cala Millor. I must admit that children are for us a very important point of attention. We hope to see you again and to welcome you with great desire to see you again. A special greeting Hotel Management & team HIPOTELS Hipocampo Playa Hotel #wecare

8/10 Good

DaveE, Manchester

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here before as a solo traveler so was impressed to be given a lovely room with a sea view. Most of the guests are German so be aware the hotel is aimed at the Deutche's market! Having said that the food is good in the restaurant and there is plenty of choice! Pity that the weather was poor though but that is Some one else's fault!!!
Stayed 5 nights in Mar 2019
Response from Hotel management on May 13, 2019
Good Morning. We are glad to know that your stay at HIPOTELS Hipocampo Playa Hotel in Cala Millor. Has been to your liking. It would be an honor for us to receive you again. Thank you for taking the time to value our hotel. A greeting from the hotel management and our team. HIPOTELS Hipocampo Playa Hotel #wecare

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made us feel included. They were well mannered and friendly. The hotel was excellent and close to the beach.
Stayed 7 nights in Mar 2019
Response from Hotel management on May 13, 2019
Good Morning. We are glad to know that your stay at HIPOTELS Hipcampo Playa Hotel in Cala Millor has been to your liking. Thank you especially for dedicating part of your time in valuing our work. We wait for you next time to welcome you again. A greeting from the Hotel Management and our team. HIPOTELS Hipocampo Playa Hotel #wecare

10/10 Excellent

Costakis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2018
Response from Hotelmanager & Team HIPOTELS Hipocampo Playa Hotel on Jan 29, 2019
Thank you for taking the time to evaluate our HIPOTELS Hipocampo Playa Hotel in Cala Millor after your stay. It would be nice to welcome you again to be able to convince you one hundred percent of us. Kind regards,

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Really nice hotel in perfect beach location. All staff were so friendly - our room wasn’t ready when we arrived (we arrived earlier than expected) and they gave us a lovely glass of champagne to enjoy while we waited. Most rooms seem to have at least a partial sea view and the beach is just gorgeous. Would definitely stay again.
Stayed 1 night in Jul 2018

10/10 Excellent

saptarshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good food
Nice clean hotel.Very good food.Hardworking stuff. Just one minor issue with Aircon which was resolved.Everything else was good.
Dear Saptarshi: Thank you for your stay at our hotel HIPOTELS Hipocampo Playa Hotel in Cala Millor and the great feedback. We are very pleased that you enjoyed your stay with us. The satisfaction of our guest is our first priority. Thank you very much for your words regarding our cleanness, our food quality and our staff. We are very sorry that you had a problem with the air-conditioning. Normally it works without any trouble. We are glad that the issue was solved after informing us. It would be nice to welcome you again to be able to convince you one hundred percent of us. Kind regards, Your Hotelmanager & Team HIPOTELS Hipocampo Playa Hotel

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No basic facility for rooms
We were there for a wedding there was only 1 iron in the hotel. No room service No kettle in room to make a cup of tea. Air conditioner would be switched off Fromm 10am to 2pm

10/10 Excellent

Gary & Ali, Bristol, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a short break away Feb 2016, hired car from Palma airport took approx 1 hour to reach hotel very easy to find we had lovely weather and our room at the hotel had a really nice sea view

8/10 Good

Adam, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a crowded beach town.
Nice hotel, mostly German guests. Some staff struggle in English but all speak Spanish. Good location on the beach, parking is easy to find. Room was nice, but A/C never made room very cool. A/C turns off at 3am every night and the room gets very stuffy. I don't know if this is common in all the hotels but it was a foreign concept to me. The beach at Cala Millor is beautiful but can get crowded. The town is very tourist driven and filled with mediocre stores and food. This isn't the fault of the hotel, but it's worth noting.

8/10 Good

Ian, Seaham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel and Location
Great stay in the Hotel with only complaint being that of very little choice for vegetarian. Hotel is based on German guests but didn't effect the holiday

10/10 Excellent

Jean, Somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A new experience
My husband and I have just returned from this classy hotel and cant wait to go back again later in the year. Our room overlooked the beach with sea views to die for. All staff were so lovely and couldn't do enough to make sure you were happy with everything. Food was out of this world with so much to choose from it was like gala night every night of the week. The real gala was on Saturday when we arrived for dinner there was a table in front of the lifts filled with little 'nibbles'and a glass of sherry or a cocktail. Dinner was massive ending in a glass of Champagne, absolutely perfect.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful winter break
Excellent hotel on edge of resort area near lovely coastal nature reserve.The resort was nice and quiet at this time of year but still had a good selection of cafes open. Great area for walking and cycling. Hotel has small indoor pool and sauna. Hotel offers an amazing buffet at breakfast and dinner with an excellent range of items so not the same every night.Would definitely recommend half board basis. Helpful, pleasant staff.Clean and very comfortable hotel. We plan to visit again next winter.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hipocampo playa mallorca great
Apart from having no internet or kettle in the rooms, the hotel was great. The hotel was a little old fashioned but the free breakfasts and the entertainment were perfect. The location for the beach and the staff were unbeatable.

8/10 Good

Sissy

Stayed 8 nights in Apr 2024

10/10 Excellent

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles super, wir kommen immer gerne wieder - im Oktober dann zum 11.Mal!
Stayed 7 nights in Mar 2024

8/10 Good

Axel

Stayed 3 nights in Jan 2024

10/10 Excellent

María dolores

Liked: Staff & service
Stayed 2 nights in Jan 2024
Response from Jose Bernal, Adjunto a dirección Su equipo / Your on Feb 10, 2024
Estimada Señora, Nos hace muy felices comprobar a través de sus excelentes comentarios que ha quedado tan satisfecha con su experiencia en el Hipotels Hipocampo Playa Hotel.Tras leer su amable reseña quedamos con la satisfacción del deber cumplido al saber por sus comentarios que pudo disfrutar de una experiencia agradable en nuestras instalaciones. Nuestro personal ha recibido sus comentarios sobre la atención brindada, tan positivos, y le agradece su amabilidad.Tras una estancia tan agradable, esperamos que vuelva a visitarnos en un futuro. Un saludo muy cordial,Jose Bernal, Adjunto a direcciónSu equipo / Your team / Ihre team #HIPOTELS #HipocampoPlaya #WeCare

8/10 Good

Michael, Hamm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Jose Bernal, Adjunto a dirección Su equipo / Your on Dec 23, 2023
Dear Sir,Thank you for your kind review of your recent stay at our hotel.It is rewarding to know that you had such a pleasant experience with us and that you found your room equipped with everything you needed.Moreover, thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you again. Best wishes,Jose Bernal, Adjunto a direcciónSu equipo / Your team / Ihre team #HIPOTELS #HipocampoPlaya #WeCare

10/10 Excellent

Daniel Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Jose Bernal, Adjunto a dirección Su equipo / Your on Dec 19, 2023
Dear Mr Daniel,Thank you for this feedback concerning your recent visit.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to the pleasure of welcoming you back again in the future. Many thanks,Jose Bernal, Adjunto a direcciónSu equipo / Your team / Ihre team #HIPOTELS #HipocampoPlaya #WeCare

6/10 Okay

Lara

Stayed 1 night in Nov 2023
Response from José Bernal, Adjunto a Dirección Su equipo #Hipoc on Dec 9, 2023
Estimada Señora,Le agradecemos el detalle de decidirse a compartir sus impresiones tras alojarse con nosotros. Los comentarios de nuestros huéspedes son siempre muy bienvenidos.Sentimos si en algunos aspectos no estuvimos a la altura de sus expectativas, aunque nos habría encantado tener más detalles de su experiencia para abordar la situación de la mejor manera posible y revisar internamente con nuestro equipo lo ocurrido.Por otra parte, nos alegra que nuestra favorable ubicación haya sido merecedora de tan buenas calificaciones.Esperamos que vuelva muy pronto a visitarnos. Reciba un cordial saludo,José Bernal, Adjunto a DirecciónSu equipo #HipocampoPlaya#Hipotels #WeCare

8/10 Good

Jürgen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
War ein schöner Aufenthalt, das Hotel entspricht den angegebenen Sternen
Stayed 11 nights in Sep 2023

6/10 Okay

Leila

Disliked: Cleanliness, staff & service
Es ist langweilig, der strand ist zu steinig, die türe des hotels schliesst um ca 1 Uhr Morgens dan hängt ein zetel ich bin in 10min. da, was nicht der fall war, der pool ist zu klein für das volum der Gäste ect....
Stayed 4 nights in Aug 2023

6/10 Okay

Stefan

Liked: Cleanliness, staff & service
Stayed 7 nights in Jul 2023

8/10 Good

Bernd Hanspeter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
--
Stayed 7 nights in Jul 2023

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast: Good, not liked the coffee, but was okay. Room View: Nice to the sea. Location: More quiet and less people on the beach, because it's on the end of the beach. Many restaurants nearby (15min walk). Gym: Just one room with one machine - not really a gym. But go to nearby town, there is a good one. Room: FYI every evening events/music at the pool till 10pm.
Stayed 9 nights in Jun 2023

6/10 Okay

Stojadin

Stayed 6 nights in Jul 2023

10/10 Excellent

Sina

Traveled with group
Der strand war etwas schmutzig, sonst top.
Stayed 3 nights in Jun 2023

10/10 Excellent

Sergio Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Adorei o atendimento é excecional.
Stayed 7 nights in Jun 2023

2/10 Terrible

Jiyo

Stayed 3 nights in Mar 2023

8/10 Good

hoareau

Stayed 4 nights in Apr 2023

4/10 Poor

Shari

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2023

10/10 Excellent

Vanesa Anabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Martina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir haben das Hotel das 2. Mal gebucht und sind sehr zufrieden. Die Essensauswahl ist hervorragend-morgens wie abends. Mit dem Sekt am letzten Abend wurden wir vergessen, aber bei der Anzahl an Gästen kann es mal passieren
Stayed 8 nights in Feb 2023