Told on arrival that there had been a mistake in booking and we were to be accomodated at a grossly inferior hotel 2km away although we had booked months ago. Eventually they found us a room but other friends were not so fortunate. It has become apparent that overbooking is a regular practice here. Beware.
Charlie
2024 年 2 月に 1 泊滞在
6/10 (普通)
Nashreen Essop
2024 年 1 月 19 日
良かった点 : スタッフとサービス
Nashreen Essop
2024 年 1 月に 4 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2024 年 1 月 9 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Our stay was excellent. The service & food was great and the staff were very friendly.
The unit was really comfortable but could do with minor improvements, the air con was almost non functional in ours.
The main reception restrooms needed attention & better lighting.
Really enjoyed our stay though & will return again!
宿泊されたお客様
2024 年 1 月に 6 泊滞在
10/10 (非常に良い)
Cheyne
家族旅行
2023 年 12 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cheyne
2023 年 12 月に 2 泊滞在
8/10 (良い)
Ian
2023 年 12 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The staff were very friendly but lacked organizational skills especially at the bar and restaurant
Required to check out and pay the government hotel charges which we were unaware of
Generally it was clean and tidy with excellent views from the balcony