Hotel is clean with good furniture, NO transportation to Haram, transport is only from hotel to the tunnel, Parking is not free, it is 40SAR per night not per stay.
Ahmed
2024 年 4 月に 4 泊滞在
10/10 (非常に良い)
Helal
家族旅行
2024 年 4 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
True professionalism is not a common case in Saudi Arabia, however, this hotel showed exceptional character. It was a nice experience for us. We also got a relatively cheaper price in a highly crowded season.
One of the managers visiting each room and asking guests about the overall experience had a solid attitude towards professionalism. Two Bangladeshi support staffs (Saiful and Mominul) were amazingly cooperative.
One recommendation: It would be far better to have multilingual, more efficient, and especially English-speaking front-desk staff.
Helal
2024 年 3 月に 6 泊滞在
10/10 (非常に良い)
Salum
家族旅行
2024 年 4 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
For the value of the hotel I think this is a good place. The only issue was the hill you have to climb to get to the hotel. But to get to the haram it’s really good cause there is a shuttle bus service that takes less than 4 mins to take you there and that is only a 3 min walk maximum. Musalee in the hotel that offers 5 daily salads and Jummah. Washroom is pretty modern and rooms are quite big.