Outdoor pool
Check availability

Reviews of Harper Perintis - Makassar by ASTON

4 out of 5
Harper Perintis - Makassar by ASTON
Jl.Perintis Kemerdekaan KM 15 No.14 A, Makassar, South Sulawesi

Reviews

8.8

Excellent

Rating 10 - Excellent. 44 out of 84 reviews" "
Rating 8 - Good. 32 out of 84 reviews" "
Rating 6 - Okay. 3 out of 84 reviews" "
Rating 4 - Poor. 2 out of 84 reviews" "
Rating 2 - Terrible. 3 out of 84 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent a long airport layover at this hotel, so that we could relax and rest. The staff were friendly and helpful. Our room was clean, quiet and comfortable, although we did find the shower floor to be quite slippery when wet. The meal we had in the restaurant was good and everything was very fresh. Our only disappointment was that the massage treatments I had scheduled via a chat on the hotel website, during which I was assured our appointment was confirmed, were not in fact scheduled and no one was even available in the spa area. We would definitely stay here again, especially in the case of an early flight, since the proximity to the airport is very good.
Stayed 1 night in Apr 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience here. Hallway carpet needs maintenance.
Stayed 1 night in Apr 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable stay. The bed was nice, wifi worked well and room got cool enough for me and I like cold rooms. The service provided by the staff is amazing. The massage was great. The only small thing was breakfast was just okay. I did not eat any other meals.
Stayed 1 night in Jan 2024

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprise party!
Stayed over New Years and was given free entrance to their gala celebration including a free banquet and entertainment. All staff were exceptionally friendly and made us fell very welcome. That is the most important quality I like for in a hotel. -Susanne
Stayed 1 night in Dec 2023

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Food in the restaurant was not tasty and the staff service was great.
Stayed 1 night in Jan 2024

8/10 Good

Narisa

Liked: Staff & service
Property shows heavy sign of wear and tear compared to the crisp clean photos on the website and our a/c was broken and needed to be fixed. They responded quickly to the A/C breaking and the staff was nice. The unit could have used a deep cleaning as there were scuffs and dark marks on walls, baseboards and floor. It was an adequate place to stay before my Raja Ampat cruise and the included breakfast was good
Stayed 1 night in Dec 2023

10/10 Excellent

Andi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2023

10/10 Excellent

Rusdi

Stayed 1 night in Jul 2023

8/10 Good

Donavan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Felicitas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe choice
Very friendly staff, rooms was cleaned and large. Breakfast was good and tasty. Great shuttle (car) service to get to the airport. Would be great to have a cosy place to have a drink in the evening (not only beer)
Stayed 1 night in Mar 2023

8/10 Good

Tarashankar, PHOENIX

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neat and clean quiet and close to Airport
Stayed 1 night in Aug 2022

10/10 Excellent

Shawhan

Stayed 2 nights in Aug 2022

8/10 Good

Fony

Stayed 1 night in May 2022
Response from Harper Perintis on May 14, 2022
Dear Ms. Fony, Thank you for your review and see you again soon.

10/10 Excellent

yuka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i will use this hotel again
Stayed 1 night in May 2022
Response from Harper Perintis on May 14, 2022
Dear Ms. Yuka, Thank you for your review and see you again soon.

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms and service
Nice hotel convenient for transit close to the airport. Nice rooms and clean hotel
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
good service
Covid changed a lot of thing but as I had stayed multiple times at Aston, their service remains good as usual
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at the Harper Parentis. The gym is well equipped, definitely more than as is the norm. The wifi was strong and once you type in the password your done. No splash pages or password changing to keep too many users on. The staff is friendly. There were at least 10 english channels and four HBOs so ai just binge watched movies whenever I could. Rainfall shower heads with lots of pressure. KFC out front if you find yourself fancying some fried chicken. Near to the airport. Walking distance to an alfamart. Breakfast was mostly Asian style, which I like, and they really worked hard to make it special. While you're eating people will check on you and see if you need anything. Anytime you're in the restaurant or lobby, people will respectfully address you and say hello and give you a big smile. Room service was 24/7 and when I returned the trays to the hall they were always speedily collected. The price was competitive. Highly recommended, especially for business travellers.
Stayed 3 nights in Jan 2021
Response from I Gede Arya Pering A. on Jan 28, 2021
Dear Value Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So Thank you very much for your kind words and we look forward to seeing you again. Regards, I Gede Arya Pering A.

10/10 Excellent

Rico

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 6 nights in Sep 2020

8/10 Good

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Karin, Gendva, Switzerland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Staff went above and beyond in getting my missing bag back from Garuda in the early morning hours do I could leave on time. Very clean and spacious. Super eco friendly: No plastic bottled water. Instead, each room has a jug and you fill it from water dispensers in the corridor. Wish more hotels would do that.
Stayed 1 night in Oct 2019

10/10 Excellent

Anuj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay, spacious room, good hospitality
Liked my stay. The room was comfortable, modern and quite spacious, with good wifi. The breakfast was good and the hotel staff was very hospitable. Also, liked that the rooms did not have plastic bottles instead we could get water from a water cooler at every floor. Highly recommended.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My 1st choice of hotel stay at Makassar. Friendly and helpful staff. Room tariif is worth for money.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great place with amazing amenities, such as gym, spa, bars, cafe, and pools. It's really nice to be able to have meeting while having nice warm breakfast. Staffs are very helpful and friendly. Yet, I have a little issue with separate booking, which could not be bundled during payment - it's just a bit inconvenience when we don't know how long we want to stay and need to add one more night, and have the bill separated.
Stayed 1 night in Jul 2019

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
very good
staff are fantastic, could do better with cleanliness if room though
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019

10/10 Excellent

nana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean rooms. polite staff and food awesome compare to pride
Stayed 1 night in Feb 2019
Response from Harper Perintis on Mar 1, 2019
Dear Nana, Thank you for your review and looking forward to welcome you again at Harper Perintis Makassar. Regards, I Gede Arya Pering Arimbawa General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food selection is good, needs more varieties, but the place is clean, and friendly staff. Thank you.
Stayed 1 night in Feb 2019
Response from Harper Perintis on Feb 28, 2019
Dear Bapak/Ibu, Thank you for choosing Harper Perintis Makassar for your accomodation during your visit in Makassar. It was great to have you here and we always look forward to welcoming you again soon. Regards, I Gede Arya Pering Arimbawa General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My fist choice hotel whenever I'm at Makassar. Friendly and helpful staff. Location near by the air port.
Stayed 4 nights in Feb 2019
Response from Harper Perintis on Feb 28, 2019
Dear Bapak/Ibu, Thank you for choosing Harper Perintis Makassar for your accomodation during your visit in Makassar. It was great to have you here and we always look forward to welcoming you again soon. Regards, I Gede Arya Pering Arimbawa General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Verified traveler

Airport Convenience, Family-Orientated Hotel
Suitable for 1 or 2 nights. The room I stayed in was clean, quiet and had basic traveller amenities. Gym is well-stocked with fitness equipment, drinking water and towels, and air conditioners were running and set at a cooler temperature. Breakfast is primarily Indonesian fare. There were a couple of token "Western" hot dishes on the buffet (although I am unsure about including fettuccini marinara as a breakfast dish). However, there are also neutral sections such as an egg station, yogurt and fruit, cereals etc. There are a few restaurants in the compound, Indonesian chains and also a KFC, if you don't want to eat at the hotel. Like most of Makassar, the area outside the hotel is unattractive. Prepare for general harassment (catcalls, whistling, buy this and that) if you leave the compound. The pool is situated such that the pool lounge area receives sunlight all day. The only drawback is that as this is a family orientated hotel, the pool naturally becomes the gravitational point even at 8 am. Posted pool rules or even common sense safety measures aren't really enforced, and I observed children being allowed to run across the pool deck, cannonball in to the pool, and even urinate (!) into the pool drain. Not very ideal if you are a fitness swimmer. The staff were pleasant enough. However, they do not appear to have separate rest facilities, as more than once I observed groups congregated in the public areas socialising.
Stayed 1 night in Aug 2018

8/10 Good

Fuziah, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice new hotel
1. Pleasant staff 2. Great breakfast 3. Near to airport with free shuttle
Stayed 2 nights in Jul 2018
Response from Harper P on Jul 31, 2018
Dear Fuziah, Thank you for your delighted comment and we are looking forward to welcome you again at Harper Perintis Makassar. Regards, Arya Pering General Manager

10/10 Excellent

Nasir, Singapore.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family oriented hotel.
Friendly and helpful staff. Very pleasant and memorable experience throughout my stay. Will be my number one choice for my hotel stay whenever my visit in Makassar.
Stayed 2 nights in Jun 2018
Response from Harper Perintis on Jul 8, 2018
Dear Nasir, Glad to have you at Harper Perintis Makassar. Your comment is really valuable for us. We are looking forward to welcome you again soon at Harper Perintis. Regards, Arya Pering General Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the airport
The hotel was very nice and clean, hotel staff were helpful, breakfast was good. I stayed there for 1 night because the hotel was close to the airport and I had to catch a morning flight. They provided free airport shuttle. It was a 15 minute ride to the airport in the morning.
Response from Harper Perintis on Apr 30, 2018
Dear Richard, Thank you for your delightful comment and we are looking forward to welcome you again at Harper Perintis during your visit in Makassar. Regards, Arya Pering General Manager

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Family oriented hotel.
Pleasant and memorable stay. Helpful and friendly staff. This will be my hotel accommodation whenever I'm at Makassar.
Stayed 3 nights in Apr 2018
Response from Harper Perintis on Apr 30, 2018
Dear Sir/madam, Thank you for your delightful comment and we are looking forward to welcome you again at Harper Perintis during your visit in Makassar. Regards, Arya Pering General Manager

10/10 Excellent

Catra indra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from Harper Perintis on Mar 24, 2018
Dear Priya, Thank you for your comment and look forward to welcoming you again at Harper Perintis Makassar. Regards, Arya Pering General Manager

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2018
Response from Harper Perintis on Mar 24, 2018
Dear Astrid, Thank you for your comment and look forward to welcoming you again at Harper Perintis Makassar. Regards, Arya Pering General Manager

8/10 Good

Nasir, Singapore

Liked: Cleanliness, staff & service, room comfort
Worth for money.
Friendly staff. Nearby eating places around the hotel eg, KFC & Fatmawati Indonesian Restaurant.
Stayed 3 nights in Feb 2018
Response from Harper Perintis on Mar 24, 2018
Dear Nasir, Thank you for your comment and look forward to welcoming you again at Harper Perintis Makassar. Regards, Arya Pering General Manager

10/10 Excellent

Anna Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018
Response from Harper Perintis on Jan 25, 2018
Dear Anna Maria, Thank you and looking forward to welcome you again at Harper Perintis Makassar. Regards, Arya Pering General Manager

6/10 Okay

Verified traveler

Disliked: Staff & service
Bad attitude
Even though i requested for king bed non smoking room on booking. Upon check in i was told there is no non smoking room available on the superior room and i had to top up another $15 for non smoking room There were no apologies just take it or leave it attitude. I dont think i will come back to this hotel
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near the airport
Very good hotel near the airport. They provide free shuttle to the airport, but the frequency was limitted. The staff were very nice and helpul, the hotel was clean, the bed was comfortable. Very recommended
Stayed 1 night in Jul 2017
Dear Sir/Madam, Thank you to recommend your hotel with your great comments. Looking forward to welcoming you again at Harper Makassar in your next visit. Regards, Arya Pering General Manager

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here if in makassar
Loved the hotel. Clean spacious rooms with nice bathroom. Food in restaurant great, huge buffet selection for breakfast. Going back in 2days to stay again.
Stayed 1 night in Jul 2017
Dear Sir/Madam, Thank you for your delighted comment about us. We are looking forward to welcome you again at Harper. Regards, I Gede Arya Pering General Manager

8/10 Good

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017
Dear Ryan, Thank you for your time to leave stars for us, and looking forward to welcome you again at Harper Perintis Makassar. Best regards, Arya Pering General Manager

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New business hotel. Restaurant needs improving