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JAZ Royal Palmariva

5.0 star property
Beachfront hotel with 3 restaurants and 3 outdoor pools

Choose dates to view prices

LABRANDA Royal Makadi, an eco-certified seaside hotel, offers a private beach with loungers and a beach bar. Guests enjoy an international breakfast buffet at one of three restaurants, spa treatments, babysitting services on request, and free WiFi in public areas.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • On private beach
  • Breakfast included
  • Spa
The current price is ￥29,439
￥37,588 total
includes taxes & fees
Nov 11 - Nov 12

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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, Pool View (Queen or Twin)

Superior Room, Pool View (Queen or Twin) | Minibar, in-room safe

Superior Room, Pool View (Queen or Twin)

Highlights

Air conditioning
LCD TV
Hair dryer
Private bathroom
Free bottled water
Electric kettle
Minibar
In-room safe
Air conditioning
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Minibar
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, Sea View (Queen or Twin)

Minibar, in-room safe

Superior Room, Sea View (Queen or Twin)

Highlights

Air conditioning
LCD TV
Hair dryer
Private bathroom
Free bottled water
Electric kettle
Minibar
In-room safe
Air conditioning
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Minibar
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, Garden View (Queen or Twin)

Minibar, in-room safe

Superior Room, Garden View (Queen or Twin)

Highlights

Air conditioning
LCD TV
Hair dryer
Private bathroom
Free bottled water
Electric kettle
Minibar
In-room safe
Air conditioning
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Minibar
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Garden View (Deluxe, Queen or Twin)

Family Room, Garden View (Deluxe, Queen or Twin) | Minibar, in-room safe

Family Room, Garden View (Deluxe, Queen or Twin)

Highlights

Air conditioning
LCD TV
Hair dryer
Private bathroom
Free bottled water
Electric kettle
Minibar
In-room safe
Air conditioning
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Minibar
  • Sleeps 4
  • 1 Queen Bed

View all photos for Family Room, Pool View (Deluxe, Queen or Twin)

Minibar, in-room safe

Family Room, Pool View (Deluxe, Queen or Twin)

Highlights

Air conditioning
LCD TV
Hair dryer
Private bathroom
Free bottled water
Electric kettle
Minibar
In-room safe
Air conditioning
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Minibar
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Sea View (Queen or Twin)

Minibar, in-room safe

Suite, 1 Bedroom, Sea View (Queen or Twin)

Highlights

Air conditioning
LCD TV
Hair dryer
Private bathroom
Free bottled water
Electric kettle
Minibar
In-room safe
Air conditioning
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Minibar
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Partial Sea View (Queen or Twin)

Minibar, in-room safe

Superior Room, Partial Sea View (Queen or Twin)

Highlights

Air conditioning
LCD TV
Hair dryer
Private bathroom
Free bottled water
Electric kettle
Minibar
In-room safe
Air conditioning
Hair dryer
Private bathroom
Electric kettle
Free bottled water
Minibar
  • Sleeps 3
  • 1 Queen Bed
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About the neighborhood

Map
111, Makadi, Hurghada, 34 KM Hurghada Safaga Road

What's nearby

  • Makadi Bay Beach - 5 min walk - 0.5 km
  • Makadi Water World - 10 min drive - 4.2 km
  • Big Dayz Water Sport Center - 11 min drive - 8.7 km
  • Old Town Sahl Hasheesh - 23 min drive - 12.8 km
  • Desert Rose Aqua Park - 26 min drive - 30.0 km

Getting around

  • Hurghada Intl. Airport (HRG) - 45 min drive

Restaurants

  • ‪Restaurant at Jaz Makadi Oasis Resort - ‬16 min drive
  • ‪Al Nabila Restaurant - ‬8 min drive
  • ‪Reception at Jaz Makadi Oasis Resort - ‬16 min drive
  • ‪Makadi Garden Beach bar - ‬17 min walk
  • ‪Cabaret Pool Bar - ‬17 min drive

About this property

JAZ Royal Palmariva

Luxury all-inclusive hotel near Red Sea
Consider a stay at JAZ Royal Palmariva and take advantage of a free breakfast buffet, 2 poolside bars, and a beach bar. This hotel is a great place to bask in the sun with a private beach, beachfront dining, and sun loungers. Treat yourself to a body scrub, a massage, or a manicure/pedicure at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Enjoy onsite activities like beach volleyball, racquetball/squash, and scuba diving. Stay connected with free WiFi in public areas, and guests can find other amenities such as a terrace and shopping on site.
You'll also enjoy perks such as:
  • 3 outdoor pools and a children's pool, along with sun loungers and pool umbrellas
  • Limo/town car service, 2 outdoor tennis courts, and babysitting (surcharge)
  • Coffee/tea in the lobby, a billiards/pool table, and luggage storage
  • Multilingual staff, a 24-hour front desk, and ATM/banking services
Room features
All 505 rooms offer comforts such as air conditioning, in addition to thoughtful touches like safes and minibars.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and phones

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals and snacks included
In-room minibar (some restrictions)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Tennis

Lessons/classes/games

Aerobics
Dancing
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

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Prima Life Makadi Hotel - All inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
9.2 out of 10, Wonderful, 864 reviews
The price is ￥16,795
￥21,658 total
includes taxes & fees
Nov 30 - Dec 1
Prima Life Makadi Hotel - All inclusive

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Limo/town car service
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Lagoon
  • Il Rondo
  • Trattoria Il Mar Rosso

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Library
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,496 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Built in 1997
  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a strict dress code in the restaurants and pool areas. In addition, swimwear is only allowed indoors at the beach bar and pool bar.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the hot tub, and guests under 5 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Royal Azur
Royal Azur Makadi Bay
LABRANDA Royal Makadi Hotel
Royal Azur Resort Makadi Bay
Royal Azur Hotel Hurghada
Royal Azur Hurghada
LABRANDA Royal Hotel
LABRANDA Royal
LABRANDA Royal All Inclusive
LABRANDA Royal Makadi All Inclusive All-inclusive property
LABRANDA Royal All Inclusive All-inclusive property
Labranda Royal Makadi All-inclusive property
Labranda Royal All-inclusive property
Labranda Royal
All-inclusive property Labranda Royal Makadi Makadi Bay
Makadi Bay Labranda Royal Makadi All-inclusive property
All-inclusive property Labranda Royal Makadi
Labranda Royal Makadi Makadi Bay
LABRANDA Royal Makadi All Inclusive
Royal Azur Resort
Labranda Royal All Inclusive
Labranda Royal Makadi Hotel
Labranda Royal Makadi Makadi Bay
Labranda Royal Makadi All Inclusive
Labranda Royal Makadi Hotel Makadi Bay

Frequently asked questions

Does JAZ Royal Palmariva have a pool?

Yes, this property has 3 outdoor pools and a children's pool.

How much does it cost to stay at JAZ Royal Palmariva?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at JAZ Royal Palmariva on Nov 11, 2025 start from ￥29,439, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is JAZ Royal Palmariva pet-friendly?

No, pets are not allowed at this property.

How much is parking at JAZ Royal Palmariva?

Limited spots are available.

What time is check-in at JAZ Royal Palmariva?

Check-in begins at 2:00 PM.

What time is check-out at JAZ Royal Palmariva?

Check-out is at noon.

Are there all-inclusive benefits at JAZ Royal Palmariva?

Yes, the property is all-inclusive. Activities include tennis, aerobics classes, water fitness classes, and more.

Where is JAZ Royal Palmariva located?

Nestled on the beach, this Makadi Bay hotel is within 1 mi (2 km) of Red Sea and Makadi Bay Beach. Makadi Water World and Mini Egypt Park are also within 6 mi (10 km).

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JAZ Royal Palmariva Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 54 out of 131 reviews
Rating 8 - Good. 49 out of 131 reviews
Rating 6 - Okay. 13 out of 131 reviews
Rating 4 - Poor. 7 out of 131 reviews
Rating 2 - Terrible. 8 out of 131 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Stuart

Liked: Cleanliness
Disliked: Staff & service
Clean, good pools...staff sullen or just plainly uninterested. Very average overall. Not sure I would return. No VIP experience whatsoever.
Stayed 4 nights in Dec 2024

6/10 Okay

Gurmeet Singh

Liked: Cleanliness
Except food, everything else was average. It is definitely not 5 star property. We paid extra for the five star stay at Labranda Royal but were disappointed with the amount of money spent. Taxi service at hotel was five times expensive than private service outside. Some parts of the beach were not part of the all inclusive deal e.g. love sign side.
Stayed 4 nights in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff . Very clean
Stayed 3 nights in May 2025

8/10 Good

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities

Très bon qualité prix

Depuis plusieurs années, nous venons de cinq à 10 personnes deux fois par an. L’ensemble de l’hôtel est tout à fait agréable. Cependant une facture de médecin très élevé Nous a désagréablement, surpris. L’accueil à la réception est très très lent et une semaine après être rentré l’hôtel nous réclame 200 $ erreur de facture soit disant Au restaurant, les serveurs ont des gants et nettoient bien les tables, mais malheureusement jamais les sets de table Au restaurant sur la plage pour le matin, et le midi, la zone non-fumeurs représente seulement le quart de l’ensemble Une baraque avec de bonnes frites est disponible en fin de matinée sur la plage.
Stayed 14 nights in Feb 2025

8/10 Good

Joni Pekka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was big and pool area was really big and comfortable. Rooms were clean and comfortable, with bidé shower. Restaurants were ok, food was ok - had different theme every day, but it wasn't especially tasty. Staff was nice and they were everywhere. Minus side was that there were lot of sellers and tour guides offering their services around the pool constantly. Remember to bargain because the prices are much higher than buying from somewhere else. We did buy para sailing and quad bike experiences which were fantastic!! The spa sauna and jaquzzi weren't that special. Massage was good. The biggest minus was the location when trying to use Uber, because no driver would drive with Uber prices, and they would ask 25€ for 15km ride. Had to cancel all the trips because couldn't agree on the price. Also hotel didn't provide shuttle bus to the mall and their taxi would have cost 30€. You need to search other options from the internet to get around. If you want peace and just relaxing, this is good spot.
Stayed 7 nights in Jan 2025

10/10 Excellent

Ebru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es war alles super. Pool war beheizt. Man konnte schön entspannen. Die animatöre max und mario haben immer für stimmung gesorgt. Es war alles top
Stayed 6 nights in Jan 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities
Wir hatten eine erholsame Woche. Das Personal war sehr aufmerksam und freundlich. Bei den Buffets ist für jeden Geschmack was dabei. Gepflegte Anlage. Zimmer in Ordnung, mir persönlich hat nur eine Steckdose im Badezimmer gefehlt.
Stayed 8 nights in Jan 2025

6/10 Okay

Albert

Disliked: Property conditions & facilities
Ist ok aber auf gar keinen Fall 5-Sterne
Stayed 9 nights in Dec 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Correspond à la description, buffets variés mais faut pas s'attendre à des plats exceptionnels... Piscines chauffés (30°) un plus pendant les mois d'hiver. Personnel à l'écoute et accueillant Le tir à l'arc est indiqué dans les activités possibles mais n'est pas proposée par l'hôtel.
Stayed 8 nights in Dec 2024

10/10 Excellent

Christopher Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the beach.
Stayed 7 nights in Nov 2024

8/10 Good

Miroslav Fedor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 9 nights in Nov 2024

8/10 Good

Marjo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyvä ja vaihteleva illallinen. Aamupala paikka rannalla missä linnut pääsi sisätilaan ja syömään lautaselta jos jätit sen vartioimatta. Ilta ohjelmaa oli jokailta mikä oli kiva.
Stayed 7 nights in Nov 2024

10/10 Excellent

mickael

Liked: Cleanliness, staff & service, property conditions & facilities
Vous ne pouvez pas sortir de l hôtel sauf en taxi
Stayed 7 nights in Nov 2024

10/10 Excellent

Klaus Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schöne, gepflegte und sehr große Anlage. War voll und hat sich super verteilt. Sehr nettes und zuvorkommendes Personal. Wir sind eigentlich immer individual unterwegs, haben es aber mal mit 10 Tagen Hotel versucht. War gut. Wer will, kann (muss aber nicht) an Animation teilnehmen. Viel auch für kleinere Kinder (z.B. mehrmals ein Zauberer). Jeden Tag anderer Themenabend beim Essen. Highlight ist das Hausriff zum Schnolcheln. Etwas beschwerlicher Einstieg, der sich aber echt lohnt. 1000'de Fische und Schildkröte gesehen. Fazit: für Ägypten 5 Sterne, klare Empfehlung
Stayed 10 nights in Jul 2024

10/10 Excellent

Marcel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes Hotel, feines Essen auch für Veggis und Veganer super - was mich sehr gefreut hat… schöne Strand - unbedingt im Del Mare essen gehen - ist toll dort…
Stayed 6 nights in Apr 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited beverage options in the all inclusive accomodation. Food festival was amazing
Stayed 5 nights in Jul 2023

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities
Un hôtel club très bien on y a séjourné une semaine et le personnel est extrêmement gentil aux petits soins on a pas levé le petit doigt qui sont déjà à côté de nous pour nous servir tout tout ils sont vraiment à notre service c'est vraiment incroyable ils sont trop gentils tout à volonté, la nourriture est très bonne le restaurant tout ça c'est très bien, le petit-déjeuner très bien on est vraiment libre de tout mouvement et ça c'est génial, la plage elle est bien très bien, sur la plage aussi il y a beaucoup de personnel pour servir, les piscines il y en a beaucoup elles sont grandes elles sont bien, le bar au milieu c'est génial vraiment super bon elle était un peu froide au début de notre séjour puis après elle s'est réchauffé et puis vraiment c'était super je recommande cet hôtel. Seul petit bémol peut-être c'est un peu vieillot voilà les ameublement dans les chambres c'est marron foncé vieillot et même les terrasses c'est un peu vieillot mais franchement c'est vraiment un petit détail qui se comble dans le reste qui est génial voilà.
Stayed 7 nights in Oct 2023

10/10 Excellent

Jacki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a couple of night pre joining a live aboard, great resort
Stayed 2 nights in Oct 2023

8/10 Good

Jeremy Simeon

Liked: Cleanliness, staff & service, property conditions & facilities
Fast alle Mitarbeiter waren sehr nett & zuvorkommend. Trifft aber nicht auf alle zu. Das Zimmer war immer sauber & aufgeräumt nachdem es geputzt wurde. Es gibt eine grosse Auswahl an Aktivitäten die super sind. Man kann überall mit Euro zahlen im Hotel. Es gibt verschiedene Pools, von denen einer nur für Erwachsene ist & es sehr ruhig ist. Beide Pools haben Poolbars. Der Spa-Bereich war sehr schön & es gab viele Angebote zu fairen Preisen. -WLAN hat man nur in den öffentlichen Bereichen und auch dort ist es zum Teil eher schlecht. Essen war eher so mittelmässig von der Qualität her & zum Teil ein wenig fad. Man wird jeden Tag mehrmals angesprochen ob man diese & jene Aktivität auch noch machen möchte, was mit der Zeit ein bisschen zu viel wird. Aus dem ATM konnte man nur ägyptische Pfund abheben, welche man im „Book Store“ gegen Euro umtauschen kann, bei welchem man jedoch regelrecht abgezockt wird & viel weniger bekommt als der Wechselkurs in Wirklichkeit ist. Für die à la carte Restaurants kann man nur mit einem Gutschein von der Rezeption gratis essen, ansonsten muss man normal bezahlen. Wie haben bei unserer Ankunft einen bekommen & sind dann aber nochmals zur Rezeption um nach mehr zu fragen & haben zwei weitere erhalten.
Stayed 7 nights in May 2023

10/10 Excellent

Remon Roskoaf

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff

8/10 Good

Ana

Liked: Cleanliness, staff & service
Very nice resort with beautiful outdoor areas, big beach, pool and gardens. Very friendly staff and good entertainment. Food was good and changed every night. Indoors and furniture might need a touch up, but cleanliness was good.

8/10 Good

Sophia

Liked: Staff & service, property conditions & facilities
This property had one major selling point because it had a number of restaurants. It was good for kids and adult alike. What I didn’t like is the extra charges - for ice cream and drinks at the beach bar. The hotel was not a 5 star hotel it was 4 star.
Stayed 7 nights in Nov 2022

10/10 Excellent

allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff, good food and plenty of things to do. Wound happily go again.
Stayed 7 nights in Nov 2022

10/10 Excellent

JANINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bel hôtel, un bon buffet, belle plage, le seul reproche, difficile d'aller faire du snorkeling.
Stayed 6 nights in Oct 2022

2/10 Terrible

Chantelle

Liked: Cleanliness, amenities, property conditions & facilities
Not recommended for ALLERGY sufferers. On my last night, I booked the Italian restaurant at the hotel with guest relations at reception. Just like the other two bookings I had previously with other restaurants at the hotel, the guest relation staff added a note to my booking online to state nut allergy. I then attended the restaurant for the 9pm booking and mentioned to the waiter my nut allergy. The waiter stated just no desserts were suitable. I ordered chicken Caesar salad for my starter and for main the Olio Pasta (sauce on menu stated chilli, olive oil, garlic and parsley). I ate the starter and then it was around 20minutes until the main arrived. Within 5 minutes of starting to eat the main I felt the initial symptoms of an allergic reaction. I then went to reception and stated I needed an ambulance as I think I’m experiencing an allergic reaction. The receptionist stated it was 40 minutes to a hospital but they have a doctor on site who they would call. I spoke to the doctor on the phone explaining I have anaphylaxis and they came to me quickly and assessed me confirming I was in the initial stage of anaphylaxis. I was with the doctor from around 9.45pm - 2am and luckily survived. The meeting with Head Chef, Food Manager and Guest relations next day made me feel very emotional as I had a near death experience, had been too afraid to sleep since and then I was afraid to eat anything. They denied any nuts were in the food and that the recipe was in the Chef’s head.
Stayed 9 nights in Sep 2022