Good hotel and wonderful services.
I had a series of bad luck in my trip and I am very thankful to the great assistance and considerate services offered by the hotel.
My father fell unconscious due to his health condition in the evening. The hotel manager called the ambulance immediately and made the arrangement to send him to hospital. The manager speak English well and did the translation for us. The hotel manager waited with us at the hospital till 10:30pm. Thanks to the prompt and quality medical services, my father regained conscious. The hotel manager drove us back to the hotel. When we arrived, the japan style full course dinner has been ready in dinning room and all the servers waited for us till this late time at night. My family also had a good rest in the clean and well conditioned room.
In my second day, my car engine could not be started off due to the weak battery. I called car rental company but it did not seem to help. The hotel manager also came and helped me to restart the engine so that I could drove my father back home as soon as possible.
Their hot spring bath is located at the top floor. Though it is indoor, it had a big window, which have a landscape view of Ikaho Onsen. The public bath is clean and well conditioned.