Superior Studio Suite, 1 King Bed with Sofa bed, Balcony, City View | Individually decorated, individually furnished, desk, laptop workspace
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Reviews of Royal Suites Madrid

3 out of 5
Royal Suites Madrid
Calle de la Montera 17, Madrid, Madrid

Reviews

4.4
Rating 10 - Excellent. 0 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 3 out of 10 reviews" "
Rating 4 - Poor. 3 out of 10 reviews" "
Rating 2 - Terrible. 3 out of 10 reviews" "

6.4/10

Cleanliness

6.0/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Lijun

Terrible
Elevator was not working and no WiFi nor receptionist. No name outside the building.
Stayed 2 nights in Nov 2021

2/10 Terrible

Naitza

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was a very bad experience. When we arrived, they asked us for a deposit that was not in the terms. The room was NOTHING like what you see in the photos. The elevator was damaged and we had to go up 5 floors with the suitcases and the rest of the days of the stay. The staff refused to help us and solve the problems we had, such as giving us a clean, disinfected room that met what we had paid for.
Stayed 6 nights in Oct 2021

4/10 Poor

Luis, Tegucigalpa

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
No apto para familias, es un cuarto piso sin ascensor, subir las maletas es un dolor de cabeza
Stayed 2 nights in Aug 2021

2/10 Terrible

Carol

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2021

4/10 Poor

Verified traveler

Traveled with family and small children
Liked: Staff & service
No A/c not elevator
Stayed 3 nights in Jul 2021

6/10 Okay

Jens

Traveled with family
Liked: Staff & service
Disliked: Room comfort
Genial placering i Madrid
fantastisk beliggenhed lige midt i byen ... Pladsmæssigt var det super, men møbler og indretning var en smule trist. Sengen var dog god. Lidt aparte at der ikke var dør til toilettet/badet. Men eller et ok sted ...
Stayed 3 nights in Jan 2022

2/10 Terrible

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Pesadelo em Madri!
O hotel tem um quarto ótimo, porém nos colocaram no quinto andar sem elevador, apesar de no anúncio constar a informação da existência de um para transporte dos passageiros. Além do mais, fizemos check-in às 15h e ficamos sem água até 10h do dia seguinte, o que nos obrigou a buscar outro hotel, sem nenhum auxílio do próprio hotel ou da hoteis.com. Saliento, ainda, que não há recepção, o que dificulta muito a solução dos problemas.
Stayed 3 nights in Nov 2021

6/10 Okay

Linda

Traveled with group
Es war okey
Das Zimmer befindet sich im Zentrum, perfekt alles zu fus zu erreichen. Leider ist es im 5. Stock und der Lift ist defekt. Das Zimmer ist klein aber hat ein sehr bequemes Bett und das Bad keine Türe. Für den Preis denn wir bezahlt haben nicht gut genug gewesen.
Stayed 4 nights in Oct 2021

6/10 Okay

Fabián Alberto

Stayed 5 nights in Aug 2021

8/10 Good

Sergio Ivan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy conveniente
La estancia fue exitosa, pero si me hubiese gustado tener servicio de limpieza de la habitación, diariamente.
Stayed 3 nights in Jul 2021