シェリ夫人の城の跡周辺のホテル

「Christmas lights on the balcony flooded the first floor room with light all night long. No blackout curtains. Rooms on first floor near front desk were noisy. 」

「ブラトルボロの中心にあり、車で訪れたが駐車場は至近距離にあり、隣はナチュラルco-op、また歩いて数分のところにレストランも複数あり、とても便利。しかも部屋からは山の紅葉や街の様子が楽しめて快適でした。朝食はロビーでカンタンに済ませることができ、映画を見るならポップコーンをタダで作ってくれます。田舎のブティックホテルはサービスも部屋もあまり期待できないかと思いましたが、ここはスタッフも対応が暖かく、ほのぼの和みました。」

「I don’t know where to begin. The place smelled like cigarette smoke. When I tried to check in I had to ring a bell and was to come back as the front desk staff seemed to all go out to lunch. After finally checking in, the tv didn’t work, the iron is broken and spilled water everywhere when I tried to iron my clothes. The bathroom showers had mold everywhere and I was genuinely afraid to step on the carpet, barefooted or touch anything in the room. I had to put my own bedsheets and pillowcases on...

「The customer service alone here makes me want to stay here time and time again! Every single staff member I dealt with at the front desk and on the phone was so kind and extremely pleasant to deal with. As a solo traveler, this also gave me a feeling of safety which I truly appreciate. The rooms may be slightly outdated, but was clean and comfortable for a one night stay. The mattress was a bit softer than I prefer, but the A/C ran great and I slept like a baby all night with zero disturbance....

「This is a well maintained budget hotel. The building is "classic" but the rooms have been updated.」

「Room smelled disgustingly moldy」

「Staff was nice and arrival. Room was not clean, burn holes on blankets. My back still hurts from sleeping on a lumpy bed」

「For the price this was a nice place to stay passing through Brattleboro. Everything was fine until an employee, without knocking, just unlocked our door and walked in at 10:40am and said “Check out”. Someone could have been dressing. We felt very rushed even though checkout was 11am. It took a lot of restraint to not verbally lay into the guy. Just make sure your extra locks are secured.」

「4泊しましたがとても良かったです。特に朝食が美味しくて気に入りました。またキーンに行くことがあれば泊まりたいです。スタッフの対応もとても好感がもてました。」

「部屋からWiFiが繋がらず、フロントに部屋を変えるよう依頼したが、部屋を変えたからと繋がる保証はないと言って、直接インターネットを管理しているところ電話するよう指示された。 結局、最後は部屋を変えてもらい、WiFiを使用することができた。 このトラブルのせいで、チャックインご1時間以上無駄な時間を過ごすことになりました。」

「I am disgusted by the behavior of the general manager who hung up the phone on me. I paid for my room in FULL for 2 nights but when I arrived the next day (flight was delayed) I was told I couldn’t check in because they had cancelled my room (kept my money) and sold my room to another guest So that means they got to benefit TWICE from one room Cancelled my room and left me stranded with nowhere to stay And when asked for my money back on the phone with manager, she hung up the phone on me...