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Carlton Hotel Lyon - MGallery Collection

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Luxury
4.0 star property
9.4

Exceptional

Elegant retreat in Lyon's heart

Sophisticated interiors welcome guests to this historic hotel in Lyon's city center. Outside, a vibrant pedestrian square offers nearby restaurants and shops along walkable streets. The full-service spa provides rejuvenating treatments before retiring to rooms with stunning Fourvière Hill views.

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
The current price is ￥33,328
￥37,718 total
includes taxes & fees
May 31 - Jun 1

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 28 per person
  • Valet parking fee: EUR 37 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Carlton Hotel Lyon - MGallery Collection pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 15 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Carlton Hotel Lyon - MGallery Collection?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Carlton Hotel Lyon - MGallery Collection on May 31, 2026 start from ￥33,328, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Valet parking is available for EUR 37 per night.

What time is check-in at Carlton Hotel Lyon - MGallery Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Carlton Hotel Lyon - MGallery Collection?

Check-out is at noon.

Where is Carlton Hotel Lyon - MGallery Collection located?

Located in Lyon City Centre, this luxury hotel is within 1 mi (2 km) of Historic Site of Lyon and Part Dieu Mall. Hôtel-Dieu and Place des Jacobins are also within 5 minutes. Cordeliers Bourse Station is only a 4-minute walk and Bellecour Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 723 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 46 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 11 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great location, friendly staff. Would definitely stay here again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Giorgi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful service
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

MARCIA

Liked: Cleanliness
An older but charming hotel. Spacious bathroom. Wonderful staff, so helpful. I would definitely stay there again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
We were fortunate enough to have a room overlooking Republic Square and it was terrific. Staff was very helpful and the bathroom was lovely.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Wonderful place in great location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, amenities
I loved the staff they were all so nice. The hitel is beautiful and in a good location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
The location was super and staff was exceptional . Strongly recommended
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Eunice

Liked: Cleanliness, amenities, property conditions & facilities
Staff is awesome!!! They are very nice and helpful. Hotel is close to everything and safe. Room is very clean and they provided toiletries which is great! The only thing I hope that will be better is the pressure of the water in the shower. Aside from that, everything is great and wonderful. Definitely staying here again if we’re going back to Lyon. Thank you Carlton Hotel in Lyon!
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel is a great location.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Charlene

Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our three night stay here. The room was very clean and comfortable. The bed and linens were very nice and the room was very quiet. We slept well here. The location was perfect for us and we enjoyed walking to everything we wanted to do. Everyone at the front desk was very pleasant and helpful. Would definitely stay here again.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Francine

Liked: Cleanliness, staff & service, amenities
Very clean room, great location, friendly staff. My only comment is that the elevator didn’t work and there are a lot of stairs (we were on the third floor which was the equivalent of 12 sets of stairs), so if you like stairs - great, if you’d prefer less stairs, ask for a room on the 1st or 2nd floor, unless of course the elevator works. The room is really nice and it’s quiet.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Eleni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the central location, it was close to everything. The staff were professional and friendly. The room was comfortable and clean. We had a lovely view from our room. We would definitely stay here again.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay at the Carlton MGallery. A great location, a lovely, well restored old building, and a room which had plenty of room, big comfy beds and a well appointed bathroom. The provided tea, water, etc, was a nice bonus, and the staff were great throughout. A special mention for the bar staff who, even on new year's eve and new year's day, we're welcoming, professional and did everything to ensure we and other guests had a great time.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities
Great location, wonderful staff and comfortable rooms. I recommend this hotel
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The helpfulness of the folks at the front desk was great.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Marcelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charm and style!

The hotel has so much charm and style! The bedding was very comfortable and the amenities were top notch. We had a room on the 4th floor with a huge balcony that was lovely. The location was perfect for visiting the Vieux Lyon and so many other areas.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, nice room and very helpful staff. Would definitely recommend it.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Andreea

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our short stay. Very nice hotel with friendly staff.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Cherie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect. We loved the location and the comfort of the room. The staff was excellent!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff.. comfortable rooms, quiet
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, professional, friendly staff, highly recomended
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Brant

Liked: Cleanliness, property conditions & facilities
Great location and staff is very friendly. Breakfast is great as well. Highly recommend.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and a really nice hotel with very helpful and friendly staff
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception and staff were excellent Rooms clean and comfortable. Enjoyed the stay thoroughly.
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Eun

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in great location
Stayed 2 nights in Apr 2024