Staff at check in to be more experienced and polite to visitors
Gulnar
2025 年 5 月に 1 泊滞在
10/10
For the price very good place
Vitor
2025 年 5 月に 1 泊滞在
10/10
Doug
2025 年 5 月に 1 泊滞在
10/10
Am sooo hapyyyy room is very clean and safe place
Alina
2025 年 5 月に 1 泊滞在
10/10
Helpful staff
Hussnain
2025 年 2 月に 1 泊滞在
10/10
Matt
2025 年 4 月に 1 泊滞在
2/10
The place is old, but not an issue.
But the sheets weren't really clean and found a pubic hairs on my pillow. I slept in my day clothes.
The facilities had free parking. I parked and asked reception during check in if that's the right place to park and they advice me yes.
After return home from my business trip, I get a parking ticket from the hotel. I provided my receipts and prove I actually stayed there but yet they still insist to charge me with debt collection.
Two night stay was 140 pounds.
The fine is 170 pounds, and with Eurocar admin charge 45 pounds. After repeated chasing with Eurocar & Hotels.com they still refuse to waive the amount.
Want to get ripped off, this is a good place to start.
宿泊されたお客様
2025 年 1 月に 2 泊滞在
2/10
Samuel
2025 年 2 月に 1 泊滞在
8/10
Jamie
2025 年 2 月に 1 泊滞在
2/10
This hotel should not be allowed to be open to the public, it's full of homeless people, refugees and when we came back to get our car as we didn't feel safe leaving our car their so we didn't even stay, the reception area was taken over by about 20 people praying on their mats and looked insulted we had walked in. Disgusting hotel and not a safe feeling at all.
宿泊されたお客様
2025 年 2 月に 1 泊滞在
2/10
We had two rooms and it was one of the worst experiences I have ever had in a hotel.
Had to be moved multiple times because tv didn’t work. Then the new room had hairs all over the bed. Faeces on the bath towel and for some reason around the window. It felt extremely unsafe and was confirmed the council are also housing people there. The windows wouldn’t close. Because of the cleanliness I couldn’t even have a tea I’m the morning and had to stand there for an hour naked drip drying because of the towels were covered in faeces. Hotel confirmed this was disgusting and would refund. but now no one is taking accountability and I still don’t have the refund.
Callum
2025 年 2 月に 1 泊滞在
10/10
宿泊されたお客様
2025 年 2 月に 2 泊滞在
10/10
James
2025 年 2 月に 1 泊滞在
2/10
I book hotels that have a gym which this one said it did, on arrival I was told they don’t have a gym, I had to order food from outside. The furniture in the room looked ready for the tip they had a desk but no chair to sit at the desk. I was ready to walk out and book elsewhere but your policy on booking was non refundable. Disgrace!!!!
Ian
2025 年 2 月に 1 泊滞在
4/10
Really noisy neighbours (other guests). Not sure if this is a migrant hotel, but the guests were not very considerate, didn’t speak or understand English and were quite rude tbh. Stayed here for 2x 4 nights visits and will definitely NOT be staying again when in the area!!
Mark
2025 年 1 月に 4 泊滞在
4/10
Very poor. Bedroom did not have plug in sink, hairdryer, chair in bedroom, toilet roll holder.
Lighting dreadful in room and no way to turn lights on or off without getting out of bed and walking to the door.
No way of adjusting temperature in room.
Mr S A J
2025 年 1 月に 1 泊滞在
6/10
Chris
2025 年 1 月に 1 泊滞在
10/10
Brian
2025 年 1 月に 1 泊滞在
6/10
This hotel should genuinely not be open to the public as it is clearly currently being used for housing refugees.
Timothy
2024 年 12 月に 1 泊滞在
2/10
I didn't actually stay the night in the end after checking in and going to the room it was clear the hotel needs alot of work it's old dirty everything is dusty or covered on marks honestly the single worst hotel experience I have ever had I actually couldn't bring myself to stay I then booked into the Travelodge up the road
Michael
2024 年 12 月に 1 泊滞在
2/10
Awful
This is a grotty hotel and is used as a homeless housing placement -
People have to live somewhere but this hotel shouldn’t be sold as a 3 star with restaurant and bar and there isn’t either.
A bit of an experience and didn’t feel safe tbh
Kea
2024 年 12 月に 1 泊滞在
2/10
Unclean, smelt profusely bad and no facilities was usable. Very disappointed in the hotel as online it appeared exquisite.
Could not get a drink or a meal. All closed when i returned from the hospital at 9pm
No staff around. The double bed was 2 singles pushed together. The bedding was soiled and also the towels. The hotel smelt very foisty