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ラマダ バイ ウィンダム ルリングの口コミ

2 out of 5
ラマダ バイ ウィンダム ルリング
13889 River Rd, I-310, Exit 7, Luling, LA

口コミ

6.0
評価 10 - 601 件の口コミ中 97 件が非常に良い" "
評価 8 - 601 件の口コミ中 139 件が良い" "
評価 6 - 601 件の口コミ中 138 件が普通" "
評価 4 - 601 件の口コミ中 112 件が不満" "
評価 2 - 601 件の口コミ中 115 件が非常に不満" "

6.0/10

清潔度

7.2/10

スタッフとサービス

5.8/10

設備とサービス

5.6/10

施設のコンディションと設備

6.2/10

環境への配慮

口コミ

6/10 (普通)

宿泊されたお客様

隣にガソリンスタンド及びコンビニエンスストア、日本食レストランがあります。ニューオーリンズ市街地のホテル代が高額なため、このホテルに宿泊し、自家用車で市街地まで行きました。

8/10 (良い)

Elroy、Houma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Joshua

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在

2/10 (非常に不満)

Lafranceola

家族旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The website pictures are very misleading. The hotel needs a serious make over. Since the name Wyndham was attached i figured it wouldn't be bad. At the hotel you see a sign that leads you to believe Wyndham is by name only. If it wasn't for a family situation and payment in advance. I would have high tailed it out of there and never looked back.
2024 年 4 月に 3 泊滞在

8/10 (良い)

Gree

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was very nice
2024 年 4 月に 2 泊滞在

2/10 (非常に不満)

Alexis

カップルで旅行, グループ旅行
気になった点 : 設備とサービス、施設のコンディションと設備
The microwave was plugged into a surge protector that blew everytime you tried to use it. Phone didnt work. Tv didnt work. The bath facet was severely corroded and you could only use the shower. Room did not have a soap bar or tissues that were clearly supposed to be there. All staff were super friendly and glad to help with issues.
2024 年 4 月に 2 泊滞在

6/10 (普通)

Kenmeisha

良かった点 : 清潔度、設備とサービス
Very clean
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Arrie'l

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I really enjoyed my stay and will probably book future stays as the location was convenient, close and doable for my needs, breakfast was great, stocked and fresh( Thanks Shenell and the other young lady). The Staff overall was wonderful, friendly and always professional and helpful.
2024 年 3 月に 1 泊滞在

4/10 (不満)

Larry

気になった点 : 施設のコンディションと設備
2024 年 3 月に 3 泊滞在

10/10 (非常に良い)

Yra

2024 年 3 月に 1 泊滞在

6/10 (普通)

John

良かった点 : 清潔度、スタッフとサービス
It was an average hotel - nothing better, nothing worse. The staff was quite friendly and helpful. I was pretty tired from driving all day when I got there and they were really helpful, including moving me to a ground floor room (so I wouldn't have to climb stairs) without being asked. The only thing that needs to be substantially improved is their wifi service. It was unavailable (too many users) during high use times (evening) and even when I was able to get on it kept going off.
2024 年 3 月に 1 泊滞在

8/10 (良い)

Briana

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
very noisy outside and the floors in the rooms felt wet
2024 年 3 月に 5 泊滞在

6/10 (普通)

Genaro

2024 年 3 月に 6 泊滞在

10/10 (非常に良い)

Victoria Knights

出張
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Liked: Staff & Service- Polite & informative when asked about surroundings. Disliked: That the nearest Subway was closed at 3:00 pm in the afternoon. People standing around two back entrances at around 10pm when it’s dark. The side and back doors not locking so I didn’t have to use the key.
2024 年 3 月に 1 泊滞在

6/10 (普通)

LATOYA

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The room me and my fiancé had was leaking water that made the carpet wet
2024 年 2 月に 3 泊滞在

4/10 (不満)

Line

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在

2/10 (非常に不満)

Kaci

気になった点 : 清潔度
2024 年 2 月に 1 泊滞在

2/10 (非常に不満)

Joyce

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在

8/10 (良い)

Miguel

良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 1 泊滞在

6/10 (普通)

keith

気になった点 : 清潔度
2024 年 1 月に 1 泊滞在
Lien からの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you for the time spent to share details about your stay. We work hard to provide exactly this type of experience, and look forward to exceeding expectations again on a future stay. We hope to see you again soon at Ramada Luling.

8/10 (良い)

Nick

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
2024 年 1 月に 1 泊滞在
Lienからの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you for the time spent to share details about your stay. We work hard to provide exactly this type of experience, and look forward to exceeding expectations again on a future stay. We hope to see you again soon at Ramada Luling.

8/10 (良い)

Jerome

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We were looking for a place between New Orléans and our plantation and swamp tours the next day. Very convenient place. Our tv did not work so we were offered a different room but after being settled in our room we just relaxed instead. Besides the cockroach in our bathroom that I killed the place is pretty well maintained. Breakfast was fine, no complaints. Staff is nice and polite.
2024 年 1 月に 1 泊滞在
Lien からの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you for the time spent to share details about your stay. We work hard to provide exactly this type of experience, and look forward to exceeding expectations again on a future stay. We hope to see you again soon at Ramada Luling.

10/10 (非常に良い)

Dustin

2023 年 12 月に 1 泊滞在
Lien からの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you for the time spent to share details about your stay. We work hard to provide exactly this type of experience, and look forward to exceeding expectations again on a future stay. We hope to see you again soon at Ramada Luling.

2/10 (非常に不満)

Jo Ann

家族旅行
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Terrible accomodation.
The staff was very nice. This is a very old hotel needing upgrades on flooring . The carpet in the room was very old and smelled like mildew and mold. The mattresses need to be replaced very uncomfortable. the hardware in the bathroom is very old. Will not return to this hotel.
2023 年 12 月に 1 泊滞在

6/10 (普通)

Virginia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Delay at check in due to computer update. Bed was hard and uncomfortable. Visit was post medical procedure so these factors were an issue. This facility may be great in other circumstances but not ideal for our particular stay this time.
2023 年 11 月に 1 泊滞在

2/10 (非常に不満)

Imani

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This property is OLD . DIRTY AND HAD NO HOT WATER
2023 年 12 月に 1 泊滞在

2/10 (非常に不満)

Tara

良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The only reason I am leaving this review is that I was overcharged for my stay at the Ramada Luling. I appears to be run down and in need of updating; for that reason, all of the guests, including myself, should have been given a fair price to stay here. I am traveling across the country and would have enjoyed my stay much more, but because I was so tired, I chose not to complain or ask for an upgrade.
2023 年 11 月に 1 泊滞在
Lien からの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you for the time spent to share details about your stay. We are truly sorry we did not meet your expectations, We will work hard to provide exactly this type of experience, and look forward to exceeding expectations again on a future stay. We hope to see you again soon at Ramada Luling.

6/10 (普通)

monica

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were excellent. The room was clean but had a dirty smell. It smelled like the carpet was dirty. The first room I got the guests across the hall was extremely loud. The attendant at the front desk quickly offered to move me to another. She was warm and welcoming from the minute she greeted us as we walked in.
2023 年 11 月に 1 泊滞在
Lien からの返信 (投稿日 : 2024 年 1 月 22 日)
Thank you for the time spent to share details about your stay. We work hard to provide exactly this type of experience, and look forward to exceeding expectations again on a future stay. We hope to see you again soon at Ramada Luling.

8/10 (良い)

Henry

2023 年 10 月に 1 泊滞在

10/10 (非常に良い)

Shavandia

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great stay for something last minute
2023 年 10 月に 3 泊滞在
Alverez McKayからの返信 (投稿日 : 2023 年 10 月 18 日)
Thank you for the time spent to share these great details about your stay. We work hard to provide exactly this type of experience, and look forward to exceeding expectations again on a future stay.

8/10 (良い)

Henry

良かった点 : 設備とサービス
Nothing wrong
2023 年 10 月に 1 泊滞在
Alverez McKayからの返信 (投稿日 : 2023 年 10 月 18 日)
Thank you for the time spent to share these great details about your stay. We work hard to provide exactly this type of experience, and look forward to exceeding expectations again on a future stay.

8/10 (良い)

Clarita

出張
良かった点 : スタッフとサービス、客室の快適度
Sad
The carpet was water stained. The desk chair was moldy. The pool was green wirh algae and not usable Talked with other guests and their carpet was water logged. The hotel needs serious upgrades.
2023 年 9 月に 4 泊滞在
Alverez McKayからの返信 (投稿日 : 2023 年 10 月 6 日)
Thank you for taking a moment to share some feedback, we appreciate the time spent sharing the details. Please accept our apologies for any gaps in service encountered, and we look forward to making it right on a future stay with us at Ramada Luling.

4/10 (不満)

宿泊されたお客様

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Kind of expensive for the quality
The breakfast was terrible. Some sausage links and biscuits for hot food. Then cereal, oatmeal packets, and bagels. They took away the waffles which were the best thing. The pool was green. The bath had mold inside the tops of the soap holders and the shampoo bottle was empty with a hair inside the lid. The personal were great though. Super friendly.
2023 年 8 月に 2 泊滞在
Alverez McKayからの返信 (投稿日 : 2023 年 9 月 8 日)
Thank you for taking a moment to share some feedback, we appreciate the time spent sharing the details. Please accept our apologies for any gaps in service encountered. We appreciate your kind words about our staff and we look forward to making it right on a future stay with us at Ramada Luling.

2/10 (非常に不満)

Lori

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Alverez McKayからの返信 (投稿日 : 2023 年 8 月 15 日)
Thank you for taking a moment to share some feedback, we appreciate the time spent sharing the details. Please accept our apologies for any gaps in service encountered, and we look forward to making it right on a future stay with us at Ramada Luling.

4/10 (不満)

Taneka

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Air conditioning did not work, carpet nasty, room smelled like mildew, NO FREAKIN ELEVATOR.
2023 年 6 月に 3 泊滞在
Alverez McKayからの返信 (投稿日 : 2023 年 7 月 6 日)
Thank you for taking a moment to share some feedback, we appreciate the time spent sharing the details. Please accept our apologies for any gaps in service encountered, and we look forward to making it right on a future stay with us at Ramada Luling.

2/10 (非常に不満)

Shandra

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Horrible. First room I went into smelled bad. Like not the worst sniff, but definitely not a good one. Then I take my shoes off (cuz shoes are the worst) walk 2 steps into the room, and soak my socks. Wet socks are worse than shoes. So I go down to the desk, a little pissed off, and request another room. The nice child at the desk apologized and got us in another room. Well the second room smelled worse than the first, but! The floor was dry. I paid $111.87 altogether for this room. I’m sorry to be a rudie butt, but it’s honest. This room was barely worth $40. This is one I expect when I book a for sure crap room. Not a low price, but a high price for a broke human that doesn’t want to end up in this type of situation
Alverez McKayからの返信 (投稿日 : 2023 年 7 月 6 日)
Thank you for taking a moment to share some feedback, we appreciate the time spent sharing the details. Please accept our apologies for any gaps in service encountered, and we look forward to making it right on a future stay with us at Ramada Luling.

8/10 (良い)

Ruth

2023 年 6 月に 1 泊滞在
Alverez McKayからの返信 (投稿日 : 2023 年 6 月 13 日)
Thank you for the time spent to share details about your stay. We work hard to provide exactly this type of experience, and look forward to exceeding expectations again on a future stay. We hope to see you again soon at Ramada Luling.

10/10 (非常に良い)

Fnu

2023 年 4 月に 10 泊滞在
Alverez McKayからの返信 (投稿日 : 2023 年 5 月 30 日)
Thank you for the time spent to share these great details about your stay. We work hard to provide exactly this type of experience, and look forward to exceeding expectations again on a future stay.

4/10 (不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Bed was comfortable, but it was disappointing in every other way. Mold and mildew in the bathroom, shower curtain held up by duct tape, no refrigerator, even though there was an empty space where one had been, no extra blanket…. We only stayed one night, even though our reservation was for three.)
2023 年 4 月に 3 泊滞在
Alverez McKayからの返信 (投稿日 : 2023 年 4 月 19 日)
Thank you for taking a moment to share some feedback, we appreciate the time spent sharing the details. Please accept our apologies for any gaps in service encountered, and we look forward to making it right on a future stay with us at Ramada Luling.

6/10 (普通)

JASON

出張
良かった点 : スタッフとサービス
Needs updating
2023 年 4 月に 1 泊滞在
Alverez McKayからの返信 (投稿日 : 2023 年 4 月 9 日)
Thank you for spending the time to inform us of your recent experience. We sincerely apologize for any gaps in service and hope to see you soon when in the area.

10/10 (非常に良い)

June

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 3 月に 1 泊滞在
Alverez McKayからの返信 (投稿日 : 2023 年 4 月 2 日)
Thank you so much for staying with Ramada by Wyndham in Luling. We appreciate your business and loyalty and we hope to exceed your expectations the next time your in-house with us again. We hope to see you again soon.

2/10 (非常に不満)

George

2023 年 3 月に 1 泊滞在
Alverez McKayからの返信 (投稿日 : 2023 年 4 月 4 日)
Thank you for taking a moment to share some feedback, we appreciate the time spent sharing the details. Please accept our apologies for any gaps in service encountered, and we look forward to making it right on a future stay.

4/10 (不満)

Mary

良かった点 : スタッフとサービス
気になった点 : 清潔度
No internet for 5 days . No breakfast on Sunday. No weekend housekeeping. Staff was nice enough, but i wouldn't stay there again. Bugs in bathroom
2023 年 3 月に 2 泊滞在
Alverez McKayからの返信 (投稿日 : 2023 年 4 月 4 日)
Thank you for providing valuable insight from your stay. We strive to make every guest experience memorable, and do apologize for the gap in service. We hope to welcome you back soon so we may exceed expectations.

2/10 (非常に不満)

Patricia

家族旅行
気になった点 : スタッフとサービス
Disappointment
Never got a chance to stay. I was checking in, but they were overbooked so I had to find somewhere else to stay.
2023 年 3 月に 3 泊滞在
Alverez McKayからの返信 (投稿日 : 2023 年 4 月 4 日)
Thank you for taking a moment to share some feedback, we appreciate the time spent sharing the details. Please accept our apologies for any gaps in service encountered, and we look forward to making it right on a future stay.

2/10 (非常に不満)

Maddox

出張
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Not clean in any way. Front desk tried to turn me away saying they were not taking walk ins before I could even try and give my confirmation number.
2023 年 3 月に 2 泊滞在
Alverez McKayからの返信 (投稿日 : 2023 年 4 月 4 日)
Thank you for sharing the details from your recent stay. Please accept our sincere apologies that we were not able to make it right during the stay. We sincerely apologize for any gaps in service and hope to see you soon when in the area.

8/10 (良い)

CJ

2023 年 3 月に 1 泊滞在
Alverez McKayからの返信 (投稿日 : 2023 年 4 月 4 日)
Thank you for the great feedback from your recent stay! We love when our guests love us, and can’t wait to welcome you back soon!

6/10 (普通)

Robyn

家族旅行
良かった点 : 清潔度
Did not check in until 430am due to flight delay. Got to sleep for a couple hours. Bed was comfy. Bath tub very slippery and i fell getting into the tub, hurting my knee. I let the clerk know at check out but he did not see concerned. You need shower matts available in the rooms please
2023 年 3 月に 1 泊滞在
Alverez McKayからの返信 (投稿日 : 2023 年 4 月 4 日)
Thank you for sharing the details from your recent stay. Please accept our sincere apologies that we were not able to make it right during the stay. We hope to welcome you back soon so we may exceed expectations.

6/10 (普通)

Benjamin

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Definitely different
Both ice machines were broken In room telephone did not work The found some one dead in the hotel Sunday morning police and ems all over the place
2023 年 3 月に 1 泊滞在
Alverez McKayからの返信 (投稿日 : 2023 年 4 月 4 日)
Thank you for taking a moment to share some feedback, we appreciate the time spent sharing the details. Please accept our apologies for any gaps in service encountered, and we look forward to making it right on a future stay.

4/10 (不満)

Harry

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The staff was great and tried hard to accommodate our needs but the lack of employees has affected the laundry situation and housekeeping.
2023 年 2 月に 2 泊滞在
Alverez McKayからの返信 (投稿日 : 2023 年 4 月 4 日)
Thank you for taking a moment to share some feedback, we appreciate the time spent sharing the details. Please accept our apologies for any gaps in service encountered, and we look forward to making it right on a future stay.

6/10 (普通)

Lisa

良かった点 : 清潔度、スタッフとサービス
気になった点 : 客室の快適度
2023 年 2 月に 1 泊滞在
Alverez McKayからの返信 (投稿日 : 2023 年 4 月 4 日)
Thank you for spending the time to inform us of your recent experience. We sincerely apologize for any gaps in service and hope to see you soon when in the area.