「Was an issue, but I couldn't define adequately the reason. During the booking, I don't remember to have the option to change the age of my kid. I came early and alone to do the check in and receive the key.
When we arrive late in the night, the booking was done for under 1 year old (she is 11) so just one bed was in the bedroom.
They offer option to resolve and that's a good point, but the error could be in the website, or the hotel options.
But definitively, the location was great to visit...
「This is a nice choice if you visit at Ticino by car. Free parking space is available and you can reach out to the city center by 15 mins walking or bus. The room is clean and spacious.」
「It was a beautiful stay for us. The hotel is in a really nice location, personnel is polite and friendly, breakfast was also very good.
The only observation is that many areas and furniture look very old, and like they are on their last days of usability. I imagine soon they will need to go under big renovations 」