Ludvigsborg Vacations from ￥187,725

I have a complaint. I chose my package with breakfast included, but the hotel told me that breakfast is not included. I showed them that the hotel said it was included, but they refused.

The hotel is conveniently located close to the metro station that take a you straight to the heart of Copenhagen

Good location but room was very dark and felt cramped (we were on the top floor with slanted ceilings and only 2 very small windows). A couple of the lights didn’t work and bathroom mirror was completely unusable as the room was so dimly lit. Furnishings okay but not super comfortable. One odd thing was that they were going to charge if you didn’t do the dishes before checkout! I feel like they should be doing ALL the dishes between stays to ensure proper cleanliness for the next guest. Happy hour was a nice gesture but wine wasn’t great. And lobby coffee was terrible! Lobby had lots of seating and happy hour was well attended (crowded) and very noisy. Also, the elevator was so small and would alarm as “over weight” anytime ANYONE got on, even if there were only 2 people, forcing us to use the stairs (5 stories) quite often. I wouldn’t likely return. I think there are better options in Copenhagen.

Great walkable location with excellent, friendly multilingual customer service staff (Danish & English). The facilities were going through renovations but it was still all usable and will be beautiful when it’s finished. Warning - Copenhagen is not a cheap city for accommodation. Needing space for ourselves and our adult daughter for 4 nights, (more that a folding mobile bed), we opted for this apartment@ approx $AU1,000 per night it was more than we expected to have to pay but the apartment, property, location and service could not be faulted. Loved the ‘green’ initiatives! Would definitely recommend and return.

Wonderful facility great location