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Altstadt Hotel Krone Luzern

3.0 star property
Old Town Lucerne welcomes travelers with historic charm and local shops, steps from the iconic Chapel Bridge and a delicious breakfast spread.

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Altstadt Hotel Krone Luzern is in Lucerne's historic heart, with cobblestone streets and charming shops. Guests enjoy a hearty breakfast before exploring Chapel Bridge. The hotel offers in-room WiFi, a business center, and multilingual staff to assist leisure and work travelers.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Standard Single Room, 1 Twin Bed

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Heating
TV
Blackout drapes/curtains
Portable fan
Private bathroom
Hair dryer
Minibar
Espresso maker
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room

9.0 out of 10
Wonderful
(76 reviews)

Highlights

Heating
TV
Blackout drapes/curtains
Portable fan
Private bathroom
Hair dryer
Minibar
Espresso maker
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Heating
TV
Blackout drapes/curtains
Portable fan
Private bathroom
Hair dryer
Minibar
Espresso maker
  • 31 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

8.8 out of 10
Excellent
(13 reviews)

Highlights

Heating
TV
Blackout drapes/curtains
Portable fan
Private bathroom
Hair dryer
Minibar
Espresso maker
  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds
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About the neighborhood

Located near a boardwalk/promenade, Altstadt Hotel Krone Luzern is in Old Town Lucerne, a walkable area in Lucerne with great shopping. Swiss Transportation Museum and Rosengart Collection are cultural highlights, and some of the area's landmarks include Mill Bridge and Musegg Wall. Natur-Museum and Richard Wagner Museum are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the ice skating and sledding. Guests love the hotel's location for the sightseeing. Visit our Lucerne travel guide
Map
CH-6004, Lucerne, Weinmarkt 12

What's nearby

  • Lucerne, Switzerland, View of historical buildings along riverside
    Lucerne Town Hall
    2 min walk - 0.2 km
  • Chapel Bridge featuring landscape views, general coastal views and a river or creek
    Chapel Bridge
    3 min walk - 0.3 km
  • Looking out over Lucerne from one of the towers on the medieval wall. One of the most beautiful views I've ever seen. #bestof5 #takeahike #mountains
    Hertensteinstrasse
    3 min walk - 0.3 km
  • View of the city of Lucerne in Switzerland
    KKL Lucerne
    8 min walk - 0.7 km
  • Jesuit Church
    3 min walk - 0.3 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station)
    8 min walk
  • Zurich Airport (ZRH)
    61 min drive

Restaurants

  • Rathaus Brauerei
    3 min walk
  • Zum Weissen Kreuz
    2 min walk
  • Zunfthausrestaurant Pfistern
    2 min walk
  • Bierliebe & Friends
    3 min walk
  • Mill'Feuille
    2 min walk

About this property

Altstadt Hotel Krone Luzern

Historic hotel near Swiss Transportation Museum
Shopping on site, dry cleaning/laundry services, and a business center are just a few of the amenities provided at Altstadt Hotel Krone Luzern. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge), and smoke-free premises
  • A computer station, an elevator, and tour/ticket assistance
  • Multilingual staff, a front-desk safe, and concierge services
  • Guest reviews give top marks for the breakfast, helpful staff, and proximity to shopping
Room features
All guestrooms at Altstadt Hotel Krone Luzern boast thoughtful touches such as heated floors, in addition to amenities like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
More amenities include:
  • Heating and portable fans
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Heated floors, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 for adults and CHF 16 for children
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1800
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 10 per pet, per day

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 23 for adults and CHF 16 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Frequently asked questions

Is Altstadt Hotel Krone Luzern pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10 per pet, per day.

How much is parking?

Valet parking is available for CHF 32 per day.

What time is check-in at Altstadt Hotel Krone Luzern?

Check-in start time: 3 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Altstadt Hotel Krone Luzern?

Check-out is at 11 AM. Late check-out is available for CHF 50.00 (subject to availability).

Where is Altstadt Hotel Krone Luzern located?

Located in Old Town Lucerne, this historic hotel is steps from Lucerne Town Hall, Mill Bridge, and Rosengart Collection. Jesuit Church and Hertensteinstrasse are also within 5 minutes. Lucerne (QLJ-Lucerne Train Station) is 8 minutes by foot and Lucerne Station is 8 minutes.

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Reviews

Altstadt Hotel Krone Luzern Reviews

8.8

Excellent

9.2

Cleanliness

9.4

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 525 out of 1003 reviews
Rating 8 - Good. 361 out of 1003 reviews
Rating 6 - Okay. 89 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

Reviews

10/10 Excellent

Shanna

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel was excellent! Great location, spacious and clean room, kind and helpful staff. Highly recommend!!
Stayed 1 night in Jan 2026

10/10 Excellent

AZUCENA

Liked: Cleanliness, property conditions & facilities
The room was absolutely clean and the beds very comfortably, the staff amazing
Stayed 2 nights in Jan 2026

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
Accessible to everything , beautiful hotel and friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Ethel May

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, fresh sheets and friendly staff
Stayed 2 nights in Nov 2025

8/10 Good

Megan Zoe

Liked: Cleanliness
Great location! The room was clean and nice.
Stayed 2 nights in Dec 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location in the heart of Lucern. Super cute hotel with great service.
Stayed 1 night in Dec 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and excellent location
Stayed 3 nights in Oct 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for a single bed place in a convenient area. Friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
I loved this hotel! Beautiful room overlooking a quaint street. Super friendly staff. It made me happy!
Stayed 1 night in Dec 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly and helpful staff. Perfect location.
Stayed 2 nights in Nov 2025

10/10 Excellent

petronella

Liked: Cleanliness, amenities, property conditions & facilities
The check in and out is smooth, very clean rooms, extremely close to all sites, train station, restaurants. Storage room for luggage was helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very walkable to visit the city
Stayed 2 nights in Oct 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and large rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Modern clean room in a central location in Lucern - Just a short walk to the river and not too far from the train station.
Stayed 3 nights in Dec 2025

8/10 Good

Tami

Liked: Cleanliness
Disliked: Amenities
The location is a 10 out of 5
Stayed 3 nights in Dec 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to various parts of Lucerne
Stayed 5 nights in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, property conditions & facilities
Location excellent. Room clean, large and had great view. Got a kettle and adapter from reception and held for the stay. Would highly recommend
Stayed 3 nights in Dec 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is austere in comparison to what we are used to in the use and part of Europe, however, it was very clean and functional. The staff was, unlike more Swiss, very friendly and helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

Joan Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Close to shopping, restaurants and historic sights. We loved it!
Stayed 2 nights in Sep 2025

10/10 Excellent

Glen

Liked: Cleanliness, property conditions & facilities
Spacious, clean and quiet room at a reasonable cost. Easy walk from Luzern railway station and quick access to all the highlights of Luzern in its Christmas Market season. Very large grocery store available around the corner.
Stayed 1 night in Dec 2025

10/10 Excellent

fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and service. Great location
Stayed 1 night in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Loved the location of the Hotel. We were happy that they had valet parking. Our room was clean and management was very helpful with our stay. We loved Lucerne.
Stayed 2 nights in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Great location. Single room was well outfitted. Recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew Alan

Liked: Staff & service, amenities
Quite large room comfortable bed sufficient towelling.Coffee maker A1!
Stayed 2 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
perfect location
Stayed 2 nights in Jul 2025