Re: Itinerary # 72135055869698
I reserved a villa and paid Expedia $89.42. The hotel refused to give us a villa because they said Expedia contract is expired and not sure if they will get paid. They gave me a single room instead costing $57. Please refund me the difference $32.42.
宿泊されたお客様
2021 年 7 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
カップルで旅行
2019 年 2 月 11 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Not as advertised. The room was dirty.The refrigerator is about 2.5 feet from your head and makes a terrible sound.The shower was dirty.Towels as thin as paper.Extremely run down inside and out.The restaurant was ok ,clean,and the young man serving in the morning, was very nice.Dont waste your money.
宿泊されたお客様
2019 年 2 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2019 年 1 月 10 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
This is not the type of resort one thinks of. Yes they have a nice pool but their accomodatiions are terrible. I found lots of ants, a spider and a cockroach. Linens were dirty and disgusting. The room was musty and just very old smelling. The toilet area was very small. They didn’t even have soaps and other toiletries. Just a horrible stay. Couldn’t go to sleep. Couldn’t wait to get out. After I complained about the rooms I was moved to a “villa” but it’s the same room all over again, just bigger. I was willing to pay extra to be moved to a cleaner room but since the new room had the same problems, the resort should not have charged me extra. I absolutely DO NOT RECOMMEND. Only stay if you want insects crawling on you while you sleep.
宿泊されたお客様
2019 年 1 月に 1 泊滞在
8/10 (良い)
Raymond
2019 年 1 月 6 日
良かった点 : スタッフとサービス
Perfect location for travellers
Ideal location to break drive between Manila and provinces.
Raymond
2019 年 1 月に 1 泊滞在
8/10 (良い)
Raymond
2019 年 1 月 6 日
良かった点 : スタッフとサービス
Fantastic location for overnight stay when travelling between Manila and provinces. Very friendly and helpful staff and most facilities ok.
Raymond
2018 年 12 月に 1 泊滞在
6/10 (普通)
Chin、Iriga City, Cam. Sur
2018 年 10 月 22 日
良かった点 : スタッフとサービス
Over-all, it was a good resort with trees all around. The pools looked great. However, the family room was cramped and did not look like the one pictured in their website. Also the towels are tiny and is not absorbent, they can't dry you off. Hindi sya cotton at hindi nakakatuyo. Yun lang nman. So bring your own towels, you probably should anyway.
Chin
2018 年 10 月に 2 泊滞在
10/10 (非常に良い)
darion、calif, usa
2018 年 2 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice area for family vacation
The staff are very accamodating in all respects. The area is very relaxing.
darion
2018 年 2 月に 1 泊滞在
6/10 (普通)
Andy、UK
2017 年 8 月 28 日
気になった点 : 客室の快適度
Quaint local hotel
Problem checking in and out staff could not locate our pre-paid booking. Finally resolved when they found the expedia booking in their spam file after we had been told they were full? On check out because they did not print off the email we had to prove that we had pre-paid!!!
Not good and very frustrating.
Room picture did not match the room given?
Small room but clean with good amenities, coffee, cable tv etc. Coffee shop excellent food good. Great pool, but lots of day visitors not resident. Quiet and a little over priced for the Philippines, dogs cats and a cockerel all wandering free. Would have liked an apology for the check in check out debacle but none forthcoming.