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「We were passing through the Lubbock area heading east from New Mexico and decided to rest for the night. It was a great decision! Staff and room was fantastic! 」

「Staff was great, hotel us very clean. The rooms were nice and clean. Need a TV guide, because you had guess on the channels. The AC when you controled it and lowered the temp it turned off. Overall I rate 8/10 and I will be staying here whenI come to visit my child at TECH」

「The only thing in the room their was only one trash can. In the bathroom. The breakfast at 8 am wasn't good. They started serving at 6:30am.Don't think it was refreshed. I have stayed at the Holiday Inn Express years ago at Livings,Tx. They had a attendant. Disappointed, at Lubbock, Texas .off the loop. The only thing good was coffee.」

「Very accommodating 」

「We had a reservation for months. The day we were to arrive I got a call letting me know the hotel couldn’t honor my reservation because they overbooked. How was that my problem when I booked months In advance? Hotels.com couldn’t do anything about it. Had to call the hotel and they accommodated me to a smaller bedroom and said I would get a refund (which I didn’t get by the way) My small rooms couch had a stain that hadn’t been cleaned and popcor around it. Overall the hotel is a nice one and...

「The doors had big gaps. Not good on sound. Could hear people talking in hallways and heavy feet above. Clean. Breakfast was better than most」

「Customer service was excellent! We got two free adult beverages per night and free breakfast! Will stay here again!」

「My stay was very relaxing and the front desk staff was very helpful and professional. 」