Outdoor pool, sun loungers

Reviews of Sonesta Redondo Beach & Marina

4 out of 5
Sonesta Redondo Beach & Marina
300 N Harbor Dr, Redondo Beach, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1002 reviews" "
Rating 8 - Good. 221 out of 1002 reviews" "
Rating 6 - Okay. 111 out of 1002 reviews" "
Rating 4 - Poor. 44 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

sarah

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Our air conditioning did not work at all, the bathtub does not drain well, and there Was hair from a previous person all over in the bathroom and on the comforter. Would have stayed a second night but was disappointed so only stayed one and paid for a different hotel for the second night now
Stayed 1 night in May 2024

8/10 Good

Pannarai

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Concierge staffs are friendly and did a great job.
Stayed 3 nights in May 2024
Response from Customer Service on May 21, 2024
Pannarai, thank you for your kind words. The team members at Sonesta Redondo Beach & Marina are dedicated to providing excellent service, and we're glad to see that reflected in your feedback. We're looking forward to welcoming you back soon.

10/10 Excellent

Billy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to pier quiet, safe neighborhood
Stayed 4 nights in May 2024
Response from Customer Service on May 21, 2024
Billy, thank you for your review of Sonesta Redondo Beach & Marina. We're delighted you enjoyed our proximity to the pier and the quiet, secure environment. We hope to welcome you back soon!

6/10 Okay

Sanh

Business traveler
Disliked: Staff & service, property conditions & facilities
Feels like an old hotel in the room. Parking structure looks to be under construction.
Stayed 1 night in May 2024
Response from Customer Service on May 18, 2024
Sanh, thank you for sharing your observations. Your feedback about the room and parking structure is valuable to us. We continuously aim to improve and enhance our facilities, and your input helps us achieve that goal. We hope to have another opportunity to welcome you in the future.

10/10 Excellent

Ivy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property bartender wasn't very attentive but all in all a great stay
Stayed 2 nights in May 2024
Response from Customer Service on May 15, 2024
Ivy, thank you for choosing to stay at Sonesta Redondo Beach & Marina and for your kind words about our property. We regret to hear about the less-than-stellar service at the bar, but we're glad that you enjoyed your stay overall. We look forward to welcoming you back for an even better experience.

2/10 Terrible

Taylor

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on May 14, 2024
Taylor, thank you for taking the time to provide your rating. We regret to learn that your experience was not up to the mark and we hope you give us another chance to better serve you in the future.

8/10 Good

Alon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in May 2024
Response from Customer Service on May 14, 2024
Alon, thank you for choosing Sonesta Redondo Beach & Marina and for sharing your positive rating. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Hamilton, Altadena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went to the Beachlife festival. Right across the street. Lots of fun. Very dog friendly and walkable to everything.
Stayed 3 nights in May 2024
Response from Customer Service on May 12, 2024
Hamilton, it sounds like you had an enjoyable time at Sonesta Redondo Beach & Marina, especially attending the Beachlife festival just across the street, taking advantage of the walkability, and appreciating our dog-friendly policy. We're glad you had a lot of fun and hope to welcome you back for more memorable experiences.

10/10 Excellent

George

Liked: Amenities
Comfortable room, all staff were friendly and professional.
Stayed 2 nights in May 2024
Response from Customer Service on May 12, 2024
George, we're glad you found your stay at Sonesta Redondo Beach & Marina to be enjoyable. Our team members greatly appreciate your compliments about their friendliness and professionalism. We hope to continue making your future stays just as comfortable.

2/10 Terrible

Mark

Stayed 3 nights in May 2024
Response from Customer Service on May 11, 2024
Mark, while we are disappointed to see your rating, we appreciate your feedback. We're committed to providing our guests with a satisfactory stay, and we regret hearing that we didn't meet expectations during your visit. Should you have any specific feedback about your stay, we would be very interested to hear it in order to improve. Thank you, and we hope to have another opportunity to serve you better.

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2024
Response from Customer Service on May 8, 2024
Jake, it's lovely to see such positive feedback about your stay at Sonesta Redondo Beach & Marina. We genuinely appreciate your kind words. These reflections encourage us to keep striving for excellence in all aspects of the guest experience. We eagerly look forward to your next visit.

8/10 Good

Estela

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Customer Service on May 8, 2024
Estela, thank you for the high rating you've given the Sonesta Redondo Beach & Marina. We're thrilled to know you had a positive experience at our establishment. We eagerly look forward to welcoming you back in the future.

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very clean staff was friendly& professional
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 25, 2024
Timothy, it's fantastic to hear your positive feedback about the Sonesta Redondo Beach & Marina. We're thrilled you found our location to be excellently maintained, and that our team members provided professional and warm service. Thank you for choosing us and we look forward to serving you on your next visit.

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay staff was very friendly and profisional
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 25, 2024
Timothy, it's wonderful to know that you found the Sonesta Redondo Beach & Marina to be a fantastic place for your stay! Your compliments on the friendliness and professionalism of our team members are deeply appreciated. We hope to serve you again in the near future.

6/10 Okay

Sumlee

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Apr 2024
Response from Customer Service on Apr 24, 2024
Sumlee, it seems your stay with us didn't quite meet your expectations. We value every feedback and would appreciate any specifics on how we can improve our services. We endeavor to enhance our guest experience and hope to have another opportunity to serve you again in the future.

8/10 Good

Thomas

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, but a bit dated. The pool area was ok, but the pool was a bit dirty. There is a nice tennis court, but the basketball hoop is pretty beat up. I am told the surrounding area can be really fun, but there was a bunch of construction when we were there so it wasn’t really the case for us.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 21, 2024
Thomas, it's pleasing to hear that you found your room to be clean during your stay at Sonesta Redondo Beach & Marina. We genuinely value your feedback about the pool area and the recreational facilities. Regular maintenance continues to be our priority to enhance guest experience. While we have no control over any local construction, we hope your future visits coincide with more peaceful times. We hope to impress you on your next stay with us, ensuring you have a chance to fully enjoy the surround.

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, enjoyed stay and would return. Only problem, showing some wear and tear.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 20, 2024
Robert, thank you for choosing Sonesta Redondo Beach & Marina and dedicating the time to share your experience. We're pleased you enjoyed your stay and ready to welcome you back soon. As for your comments about certain areas needing attention, our team constantly strives to maintain our premises up to standard. We appreciate your observation and look forward to an opportunity to demonstrate our progress on your next visit. Safe travels.

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the hotel, but there were no hooks in bathroom to hang up clothes. A small microwave would have been nice, and coffee cups were too thin. Everything else was great. Beds were really comfy, and room really clean. Staff were very nice and helpful.
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 20, 2024
John, we thank you for sharing your experience at Sonesta Redondo Beach & Marina. We appreciate your feedback on the lack of amenities in the bathroom and the quality of the cups. You'll be glad to know we are constantly exploring ways to improve based on guests' suggestions. Meanwhile, we're delighted that our comfortable beds and pristine rooms contributed to a pleasant stay, and that our team members were able to assist you effectively. Looking forward to welcoming you back for an even more tailored experience.

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Customer Service on Apr 20, 2024
Sheldon, thank you for taking the time to rate Sonesta Redondo Beach & Marina so highly. We're delighted your stay with us made such a positive impression. We look forward to welcoming you back on your next trip.

10/10 Excellent

Ernest

Traveled with family
The property was clean, all the staff from housekeeping, bar and restaurant, bellhop to the front desk where pleasant and attentive.
Stayed 7 nights in Apr 2024
Response from Customer Service on Apr 18, 2024
Ernest, thank you for sharing your 5-star experience at Sonesta Redondo Beach & Marina. We're thrilled to learn that our team members from different areas made your stay memorable with their pleasant demeanor and attention to detail. Your kind words a true testament to our commitment to providing exceptional service. We eagerly await your next visit.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024
Response from Customer Service on Apr 15, 2024
Thank you for this excellent rating, Debra!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Sonesta Redondo Beach & Marina! We'd love to host you again someday for yet another unforgettable visit.

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well decorated.
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 9, 2024
Theresa, thank you for recognizing the cleanliness and decor at Sonesta Redondo Beach & Marina. Ensuring an immaculate and stylish environment is top priority for us. We look forward to welcoming you back in the future.

10/10 Excellent

David Van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Customer Service on Apr 11, 2024
David, we're absolutely delighted to see your 5-star rating for Sonesta Redondo Beach & Marina! It brings us immense joy knowing our efforts in providing an exceptional stay are appreciated. We cannot wait to welcome you back for another memorable visit with us.

8/10 Good

Yuliya, LOS ANGELES

Stayed 8 nights in Mar 2024
Response from Customer Service on Apr 11, 2024
Yuliya, we're glad to hear that your experience at Sonesta Redondo Beach & Marina was pleasing. Your rating means a lot to us because it shows we're meeting guests' expectations. Thank you for taking the time to rate us. We look forward to your next visit.

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property!
Stayed 4 nights in Apr 2024
Response from Customer Service on Apr 9, 2024
Antonio, we're thrilled to see you had such an enjoyable stay at Sonesta Redondo Beach & Marina. It's wonderful that you appreciate our property. We eagerly await your next visit.

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 5 nights in Mar 2024
Response from Customer Service on Apr 9, 2024
Jeanne, it's rewarding to hear that your stay at Sonesta Redondo Beach & Marina was wonderful. We sincerely hope to have the opportunity of welcoming you back in the future.

10/10 Excellent

nataly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing , it was for one night we got the double queen bed ocean view , the staff were very accommodating and helpful and they were amazing , very professional with the least effort from my side , the perfect place to unplug with a view and a quiet place. Highly recommend. Some taps and mirrors need to be changed cause its a little old but very very clean and functioning properly. It was the easiest check out with no hussle no added fees or surprise charges in the end.
Stayed 1 night in Apr 2024
Response from Customer Service on Apr 8, 2024
Nataly, it's always wonderful to hear about a fantastic stay! We are thrilled that Sonesta Redondo Beach & Marina offered you an amazing experience with our double queen bed ocean view room, and that our accommodating and professional team members added to your enjoyment. It's great to know that you found our location to be a perfect place to relax with incredible views. We appreciate your mention of how easy and transparent our check-out process is, as well as your recommendations. Thanks for the feedback regarding the fittings in the hotel, and rest assured, your comments have been taken into consideration for further improvements. Looking forward to welcoming you back in the future.

10/10 Excellent

Fraser

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Anti social behaviour in the marina car park opposite the hotel was a concern although it didn’t impact us directly. Our rental was parked in that car park. Other than that, we were pleased with the hotel and the ocean view.
Stayed 4 nights in Mar 2024
Response from Customer Service on Mar 26, 2024
Fraser, it's comforting to know that despite the occurrences beyond our control in the nearby area, you still thoroughly enjoyed your stay at Sonesta Redondo Beach & Marina. We value your endorsement regarding our ocean view. For future visits, if you have any concerns, our team members are always here to help. We're looking forward to welcoming you back!

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024
Response from Customer Service on Mar 24, 2024
We appreciate you taking the time to share your feedback, Stephanie.We regret that your experience with us was anything less than ideal. We look forward to sharing a more enjoyable experience with you soon.

4/10 Poor

Benedicta Garcia

Disliked: Cleanliness, staff & service, property conditions & facilities
Not worth $250 a day
Stayed 6 nights in Mar 2024
Response from Customer Service on Mar 20, 2024
Benedicta Garcia, we're taking note of your feedback. The value of our accommodations and facilities is something we constantly strive to enhance. Rest assured we're considering your remarks to ensure better experiences for our future guests. We hope you may give us another chance to serve you.

10/10 Excellent

anna

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Perfect hotel
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 18, 2024
Anna, thanks for sharing your impressions about Sonesta Redondo Beach & Marina. We're sincerely pleased to know it lived up to your expectations. We are thrilled to have imparted a perfect stay. We hope to have the pleasure of welcoming you back for another memorable stay.

6/10 Okay

Lauren

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Customer Service on Mar 17, 2024
Thank you for sharing, Lauren.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

2/10 Terrible

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor customer service. Would not recommend to anyone.
Stayed 2 nights in Mar 2024
Response from Customer Service on Mar 12, 2024
Ryan, it's disappointing to learn about your experience with our customer service. Everyone at our hotel is committed to delivering high-quality service and your account suggests otherwise. Your feedback is valuable and allows us to discover areas where we can enhance our guest experiences. We do hope for a chance to change your impression in the future.

6/10 Okay

Jeremy, Gulfport

Traveled with partner
Property outdated, rooms are nice but they need a whole renovation
Stayed 3 nights in Mar 2024
Response from Customer Service on Mar 6, 2024
Jeremy, we appreciate your feedback. It's great to hear you found the rooms pleasant even though you noted areas for improvement. We're continuously working to enhance our guest experience and will take your comments into consideration for future renovations.

10/10 Excellent

Mitchell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing and it’s so close to walk to the beach restaurant and shopping the hotel bar was super good are bartender Sal was a amazing gentleman this hotel will be my always go to spot now
Stayed 1 night in Mar 2024
Response from Customer Service on Mar 5, 2024
Mitchell, we're delighted to hear that you found your experience at Sonesta Redondo Beach & Marina to be memorable. It's wonderful that our convenient location and well-crafted beverages served by our esteemed colleague Sal enhanced your stay. We're thrilled to be your preferred choice moving forward. Looking forward to welcoming you back!

4/10 Poor

Zelik

Disliked: Staff & service
Stayed 5 nights in Feb 2024
Response from Customer Service on Mar 4, 2024
We appreciate the feedback, Zelik.We're disappointed your time with us was less than ideal. We do hope you give us another opportunity to share a more positive experience with you soon.

10/10 Excellent

Lance

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Redondo Beach location on the Strand
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 28, 2024
Lance, we're thrilled to know that you enjoyed Sonesta Redondo Beach & Marina's fabulous, beachfront location. We appreciate your positive comments and look forward to your next visit with us.

10/10 Excellent

Jerome

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great
Stayed 3 nights in Feb 2024
Response from Customer Service on Feb 27, 2024
Jerome, we appreciate your succinct review. It's splendid to learn that you found everything to your satisfaction at Sonesta Redondo Beach & Marina. Thank you for sharing your positive feedback and we look forward to your future visits.

10/10 Excellent

Haemi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, in good condition. Very convenient to the pier where you can view a great sunset. Advertised with breakfast but this is paid. No shuttle service.
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 27, 2024
Haemi, we're thrilled to hear you appreciated the pristine conditions at Sonesta Redondo Beach & Marina and enjoyed our convenient location near the pier. We hope those sunset views were nothing short of spectacular! We acknowledge your feedback about the breakfast and shuttle service and will certainly use it as we continually improve our services. We can't wait to welcome you back for another memorable stay.

10/10 Excellent

judy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location.
Stayed 5 nights in Feb 2024
Response from Customer Service on Feb 25, 2024
Judy, it's fantastic to hear that you had such a wonderful experience at Sonesta Redondo Beach & Marina. We are overjoyed you enjoyed the great setting and found our team members to be courteous. We look forward to welcoming you back in the future!

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2024
Response from Customer Service on Feb 23, 2024
Melissa, it's a delight to hear you enjoyed your stay at Sonesta Redondo Beach & Marina and appreciated its strategic location. We believe a great location forms the basis of a memorable trip. Looking forward to seeing you again when your travels bring you back to our area. Safe travels!

6/10 Okay

Mads

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 23, 2024
Thank you for sharing your feedback, Mads!We are happy that you are satisfied with everything. If there's anything we could have done to make your experience with us more enjoyable, please let us know. We look forward to sharing a more positive experience with you soon.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Love the Sonesta!
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 14, 2024
Martin, it's thrilling to hear that you loved your stay at Sonesta Redondo Beach & Marina. We aim to provide a memorable experience and your feedback warms our hearts. Looking forward to welcoming you back in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Customer Service on Feb 13, 2024
Thank you for the great rating!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Sonesta Redondo Beach & Marina! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at for the Super Bowl 10k Race! And if you haven’t checked out Sol - restaurant on the property- it’s a must! Great food and reasonable prices!
Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 13, 2024
Susan, we're delighted to hear that you enjoyed your stay at Sonesta Redondo Beach & Marina during the Super Bowl 10k Race! Isn't Sol a fantastic dining experience? We're pleased you appreciated the cuisine and found the prices to be reasonable. We look forward to the possibility of welcoming you back in the future.

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A consistently great hotel
When visiting our family Sonesta Redondo Beach is always our first choice hotel. It is comfortable, clean, and convenient to our kids home in Rancho Palos Verdes.
Stayed 3 nights in Feb 2024
Response from Customer Service on Feb 8, 2024
Ann, it's great to hear that Sonesta Redondo Beach & Marina consistently serves as your preferred hotel when visiting family! We're delighted to know that our convenient location, cleanliness, and comfort meet your needs. We look forward to welcoming you back during your next visit.

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was attentive,accomodating and very kind.my stay was fantastic
Stayed 7 nights in Jan 2024
Response from Customer Service on Feb 8, 2024
Mark, thank you for sharing your experience at Sonesta Redondo Beach & Marina. We're thrilled to read that our team members were attentive and kind, and that your stay was fantastic. Your kind words mean the world to us and we hope to welcome you back soon.

10/10 Excellent

Kevin

Stayed 2 nights in Feb 2024
Response from Customer Service on Feb 8, 2024
Kevin, thank you for choosing Sonesta Redondo Beach & Marina. It's wonderful to know you had such a terrific experience. We're eager to host you again for another exceptional stay in the near future.

2/10 Terrible

Page

Stayed 2 nights in Feb 2024
Response from Customer Service on Mar 21, 2024
Thank you for sharing your feedback, Page.We regret that your experience with us was anything less than ideal as we strive to provide our guests with only the most enjoyable of visits. We hope you'll give us another opportunity to provide you with the high caliber service our guests are accustomed to.

8/10 Good

Cari

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Everything was amazing! People were nice, food was amazing, the beds were so comfy! They only complaint I have is the showers. I'm a 6 foot women and the shower head caters to short people.
Stayed 2 nights in Jan 2024
Response from Customer Service on Feb 4, 2024
Cari, it's wonderful to hear that your stay at Sonesta Redondo Beach & Marina had many highlights, from our amiable team members to our delightful dishes and comfortable beds. In regards to the shower head, your feedback will be taken into account as we continuously strive to enhance our guest experience. We're glad you enjoyed your visit, and we look forward to welcoming you back for an even more pleasing stay.