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Reviews of Rivera Inn & Suites Motel Pico Rivera

2 out of 5
Rivera Inn & Suites Motel Pico Rivera
9118 Slauson Avenue, Pico Rivera, CA

Reviews

6.2
Rating 10 - Excellent. 27 out of 102 reviews" "
Rating 8 - Good. 16 out of 102 reviews" "
Rating 6 - Okay. 18 out of 102 reviews" "
Rating 4 - Poor. 18 out of 102 reviews" "
Rating 2 - Terrible. 23 out of 102 reviews" "

6.4/10

Cleanliness

6.0/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Refugio

Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Deceived.
Selecting room is deceiving. I scanned (should have carefully read) room amenities . Before booking the room, I selected 5 hotels in the area (this was an impromptu buy). Other hotels had better review scores, but I went with this one because I believed their was a jacuzzi in the room. Their was not. The check in clerk was inconsiderate about issue and asked for $60 more for the room with jacuzzi. Room was "ok." It was deem (not enough light), sink light fixture did not work. The bathroom door with no working latch. I needed to hold the door closed with my foot. I was not happy with purchase.
Stayed 1 night in Nov 2023
Response from Yogi on Nov 6, 2023
Hello. We do not advertise hot tubs in all the rooms. We have rooms with hot tubs that can be booked separately, but those obviously cost more.

2/10 Terrible

Adan

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Not what I expected
Stayed 1 night in Oct 2023

2/10 Terrible

jesse

Stayed 1 night in Jul 2023

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Yogi on Jul 5, 2023
Sorry to see that you have given us a low rating. You were charged a no show fee since you did not cancel or respond to calls or messages, on a night that we were holding the last room for you. It is very unfair.

4/10 Poor

Blaze

Stayed 1 night in Dec 2022

8/10 Good

Scott

Stayed 1 night in Oct 2022
Response from Yogi on Oct 25, 2022
Thanks you!

6/10 Okay

Mikeal

Disliked: Amenities
The bath towels were thin. No room clock to tell if you are on schedule.
Stayed 1 night in Sep 2022
Response from Yogi on Sep 29, 2022
Thanks. We will address your concerns.

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up!
I truly appreciate the staff and their willingness to accommodate. As a person with a disability, this very important to me. They were very courteous and friendly.
Stayed 2 nights in May 2022

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and accommodationg.
Stayed 1 night in Apr 2022
Response from Yogi on Apr 4, 2022
Thank you!

2/10 Terrible

Joann

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Liz

Traveled with family
Room had holes in the wall due to mold also small patches of mold on the roof
Stayed 1 night in Apr 2021
Response from Yogi. on Apr 26, 2021
Hello. Thanks for your comments. We will work on resolving it.

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NOTHING THE ROOM WAS NASTY COFFE STAINS ON THE WALL AND THE BLANKET WAS BURNED WE HAD TO GO TO ANOTHER HOTEL
Stayed 1 night in Feb 2021
Response from Yogi on Feb 15, 2021
Sorry about your stay. We would look into immediately.

4/10 Poor

Erick

Disliked: Staff & service, room comfort
Won't be staying there again
Over Priced & lots of weirdos
Stayed 1 night in Aug 2020
Response from Yogi on Aug 18, 2020
Thank you for your review. Sorry your stay was not as expected. We will try better next time.

8/10 Good

Mario Robles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Jul 2020
Response from Yogi on Jul 30, 2020
Thank you!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Response from Yogi. on Jul 21, 2020
Thank you for your stay!

8/10 Good

Juan

Stayed 1 night in Mar 2020

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you!
I truly appreciate the staff going above and beyond to assist me in ensuring that I am able to fully access my room.
Stayed 1 night in Dec 2019
Response from Yogi on Jan 5, 2020
Thank you for your stay! Glad to have been able to help you.

10/10 Excellent

LETICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Yogi on Nov 19, 2019
Thank you for your business!! We are here for you!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Yogi on Nov 12, 2019
Thank you!

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Yogi on Oct 8, 2019
Thanks

4/10 Poor

Yesenia

Disliked: Cleanliness, property conditions & facilities
Not what I expected
The room did not look as nice at the pictures. The cover had stains on it. I could get the tv to work
Stayed 1 night in Jul 2019
Response from Yogi on Aug 3, 2019
Thank you for your stay. Please address any issues with manager so they can be fixed.

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dissatisfied
was disappointed in the overall stay.. The room smelled like a dirty carpet, mattress was uncomfortable..The towels were super thin and small. We had to ask for towels, our room had none in the room, upon check-in..the desk clerk was questioning us like we were stealing the towels...I only asked for 2 towels.. Overall room condition was bad..really needs a deep cleaning.. dirty walls, doors, carpet... etc. Bad customer service from the desk clerk. I kept telling her I had prepaid my stay via Hotels .com. Still on Sat morning , I get a call to my room telling me check out is at 11:00am.. Im again telling her I paid for two days... Wont be staying there again..
Stayed 2 nights in Jul 2019
Response from Yogi. on Jul 30, 2019
Hello. I am sorry to hear about your experience. Let me know what we can do to make it up to you.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have microwave oven...........................................................
Stayed 10 nights in Jul 2019
Response from Yogi on Jul 25, 2019
Hello. Thank you for staying with us. We appreciate your comments.

2/10 Terrible

Humberto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good experience!
The room was super dirty. Front entrance door had stains on top of door (looked like blood stains). Ceiling had a hole which was covered with tissue paper. Worse part was the bathroom door not opening on me ( I freaked out after being stuck inside the bathroom) door touches floor so it gets stuck and someone from the outside needs to force it opened. Oh, and did I mention that check in was at 3pm, I arrived at 5pm and they made me wait an hour because room wasn't ready. Not a professional place and customer service really needs to improve.
Stayed 1 night in Jul 2019
Response from Yogi on Jul 14, 2019
Hello. Thanks for your input. He will work to address your issues.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Yogi on Jul 13, 2019
Thanks.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet time 😉
It was clean and quiet! Staff was friendly 😉 A/C was perfect! My only complaint was no microwave 😕
Stayed 1 night in Jul 2019
Response from Yogi. on Jul 10, 2019
Thank you for your stay. Your input is appreciated.

8/10 Good

Alex Efrain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pico Rivera
The stay was amazing and everything went well
Stayed 1 night in Jun 2019
Response from Yogi on Jun 18, 2019
Thank you for your comments and your stay!

10/10 Excellent

Mamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe, Very clean, Nice property, No hangers! No Ironing Board! Over all I will return
Stayed 2 nights in May 2019
Response from Yogi on May 17, 2019
Thank you for your stay. Sorry about that, we provide them upon request.

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Very comfortable and cozy ....the staff returned a gold chain that means a lot back to me. Enough said with that.
Stayed 1 night in May 2019
Response from Yogi on May 13, 2019
Thank you for stay!

8/10 Good

Verified traveler

Stayed 1 night in Apr 2019
Response from Yogi on May 2, 2019
Thank you.

8/10 Good

denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Curtious and helpful
Stayed 1 night in Apr 2019
Response from Yogi on May 2, 2019
Thank you very much.

10/10 Excellent

Everardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice..
Nice Quiet.. Friendly Staff, Clean Rooms, Close to shopping centers.. No complaints...
Stayed 1 night in Apr 2019
Response from Yogi on May 2, 2019
Thank you for your stay.

8/10 Good

Lonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy quite place to get some sleep after a long day at work.
Stayed 1 night in Feb 2019
Response from Yogi on Feb 19, 2019
Hello. Thank you for letting us serve you.

10/10 Excellent

leland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice comfortable motel
The motel was nice and quiet.
Stayed 1 night in Dec 2018
Response from Yogi on Jan 8, 2019
Thanks for staying with us.

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Yogi on Dec 11, 2018
Thanks for your stay!!

10/10 Excellent

Betzua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Yogi on Dec 4, 2018
Thank you for your stay.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chic spacious rooms
Love the newly updated modern decor of the bedrooms. Extra large rooms make the ambiance here very relaxing and a steal for the price.
Stayed 1 night in Aug 2018
Response from Yogi on Aug 15, 2018
Thank you for letting us serve you with your lodging needs. I am glad that you like our newly remodeled rooms. Thanks.

8/10 Good

Sinan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Yogi on Aug 15, 2018
Thank you!

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from Yogi on Aug 15, 2018
Thank you!!!

6/10 Okay

Luis Fco

Disliked: Staff & service
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was horribly hard!
All i can say is it was my last resort! Last minute place to stay!

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Suzanne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Darlene, Pico rivera ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
excellent

8/10 Good

Gina, Santa Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We needed an inexpensive hotel for a quick overnight trip to LA. The hotel was easily accessible to freeways, there were late night restaurants and coffee shops! The hotel was small and quiet. I wasn't in need of bells and whistles and this meet all of my families needs. The hotel management was friendly and most important when I called someone actually answered the phone!

4/10 Poor

Verified traveler

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
For the area its not cheap and not good service
People there does not speak english, only one iron for the whole hotel!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Lawrence, So Baysprings

Disliked: Cleanliness, staff & service, property conditions & facilities
They refused to take me on time they said the mana
They refused to take me on time they said the manager was not there I had a certified time at 2 PM I did not get checked into 3 o'clock