屋外プール
利用可能日を確認

ハイアット プレイス グレンデール/ロサンゼルスの口コミ

3 out of 5
ハイアット プレイス グレンデール/ロサンゼルス
225 W Wilson Ave, Glendale, CA

口コミ

8.8

非常に良い

評価 10 - 1174 件の口コミ中 721 件が非常に良い" "
評価 8 - 1174 件の口コミ中 292 件が良い" "
評価 6 - 1174 件の口コミ中 85 件が普通" "
評価 4 - 1174 件の口コミ中 34 件が不満" "
評価 2 - 1174 件の口コミ中 42 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

8.8/10

設備とサービス

9.0/10

施設のコンディションと設備

8.8/10

環境への配慮

口コミ

8/10 (良い)

Junko、Minato

良かった点 : 清潔度、スタッフとサービス、設備とサービス
2023 年 3 月に 2 泊滞在
Ownerからの返信 (投稿日 : 2023 年 4 月 4 日)
Junko, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 (非常に良い)

Yoshiro

2022 年 9 月に 4 泊滞在
Matthew Kimからの返信 (投稿日 : 2022 年 10 月 1 日)
Thank you!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2021 年 5 月に 15 泊滞在
Drew Horton, AGMからの返信 (投稿日 : 2021 年 6 月 26 日)
Thank you for staying with us, we hope to see you again!

8/10 (良い)

Erendida

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Overall a good experience, shopping was near by and it was located in the decent part of LA.
2024 年 5 月に 2 泊滞在

6/10 (普通)

Cesar

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
They charge 50dlls per night for parking that’s my only complaint
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Jocelyn

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Front desk staff are always welcoming. We arrived an hour earlier than check-in; however, the room was ready so they let us check in. It was a welcome addition to our already hectic trip as our flight in was delayed. This was my second stay and will be returning whenever I attend a concert in LA. Great location, accessible transportation, and clean property.
2024 年 5 月に 2 泊滞在
Asselからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you Mrs Jocelyn for such positive review.We hope to host you and provide the excellent service once again.

10/10 (非常に良い)

Meri

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Wonderful hotel with pleasant staff! I enjoyed my stay a lot.
2024 年 5 月に 5 泊滞在

10/10 (非常に良い)

Liza

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic stay! Staff was great and very responsive and helpful. Always a pleasure when you’re treated like a guest! Plan upon staying again.
2024 年 5 月に 1 泊滞在
Asselからの返信 (投稿日 : 2024 年 5 月 27 日)
Thank you Mrs Liza for your review.We are happy you enjoyed your stay in Hyatt Place Glendale

10/10 (非常に良い)

Angie、San Clemente

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Easy and convenient to venues located in downtown Glendale.
2024 年 4 月に 3 泊滞在
jorgeからの返信 (投稿日 : 2024 年 5 月 22 日)
Thanks for your postitive feedback, we appretiate it!

10/10 (非常に良い)

Tara、Austin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean, comfortable, and quiet. Blackout shade was impressively opaque. Would stay again.
2024 年 5 月に 3 泊滞在
Ownerからの返信 (投稿日 : 2024 年 5 月 13 日)
Tara, thank you very much for your awesome feedback about our property! We hope to serve you again in the future.

10/10 (非常に良い)

Tatiana

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff was really nice and friendly! The free breakfast was good. The valet parking was convenient and the staff was really sweet. The area was so close to so many things, target, macys, amc, 5below, Olive Garden, in and out and way more!!!
2024 年 4 月に 5 泊滞在
Ownerからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you so much for taking the time to tell us about your recent visit. We are so thrilled that you enjoyed your stay. If there is anything that we could have done to make your stay even more enjoyable, please let us know.

10/10 (非常に良い)

Vanessa

ペット同伴の旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, comfortable and tidy rooms
2024 年 5 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 (良い)

Sergio

2024 年 4 月に 3 泊滞在
Ownerからの返信 (投稿日 : 2024 年 5 月 22 日)
Sergio, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 (非常に良い)

Carmen

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everytging was excellent
2024 年 4 月に 2 泊滞在
Ownerからの返信 (投稿日 : 2024 年 5 月 2 日)
Carmen, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 (非常に良い)

Redempta、Norwalk

2024 年 4 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2024 年 5 月 20 日)
Redempta, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 (良い)

Loretta

良かった点 : 施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Ownerからの返信 (投稿日 : 2024 年 5 月 2 日)
Loretta, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 (非常に良い)

Shahm

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
As described
2024 年 4 月に 2 泊滞在
Isabella からの返信 (投稿日 : 2024 年 4 月 27 日)
Greetings from Hyatt Place Glendale,We greatly appreciate your kind review. We are so glad you enjoyed your stay with us!

6/10 (普通)

Monica

家族旅行
Breakfast
2024 年 4 月に 2 泊滞在
Isabella からの返信 (投稿日 : 2024 年 4 月 27 日)
Greetings from Hyatt Place Glendale,We appreciate your feedback on our breakfast. Just your your feedback helps us improve our staff and our breakfast.

2/10 (非常に不満)

Anarosa

2024 年 4 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2024 年 5 月 16 日)
Thank you for taking the time to review us, Anarosa. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

10/10 (非常に良い)

Phong

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean, great compliment breakfast options, close to restaurants and Universal.
2024 年 4 月に 2 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 25 日)
Thank you very much for your positive feedback! We hope to serve you again in the future.

10/10 (非常に良い)

Celia

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
PET friendly
2024 年 4 月に 2 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 25 日)
Celia. we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

2/10 (非常に不満)

Scott

2024 年 4 月に 2 泊滞在
Ownerからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you for taking the time to review us, Scott. It is never our intention to disappoint a guest. Please feel free to reach out to the hotel directly if you would like to discuss your stay with us further. We hope to welcome you back in the future for a more positive experience.

8/10 (良い)

Talin

2024 年 4 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2024 年 5 月 13 日)
Talin, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 (非常に良い)

MARIA

ペット同伴の旅行, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff were professional and friendly. We really appreciated everyone’s great hospitality!
2024 年 4 月に 3 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 22 日)
Maria, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 (非常に良い)

Peggy M、Providence

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent experience. Great location, staff. Definitely will return again. Highly recommended!!!
2024 年 4 月に 3 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 22 日)
Peggy, thank you so much for your kind words. We really appreciate you taking the time to share your experience with us! We hope to see you again soon.

6/10 (普通)

Karina、Cypress

出張, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I was in town for business; I had my nanny with me to watch my newborn while I was at conference. The surrounding is perfect; you're in the heart of Glendale! There are plenty of restaurants and sights to see (the indoor mall, the outdoor Americana, etc) all within walking distance. These reasons are why we chose to stay here. The staff were friendly, the hotel is conveniently located, there is valet ons site...all good things, but here are the "bad" - no Room Service, cleanliness was not to high standard. Outside of those 2 things, this property was not bad. I will be exploring other options the next time I come back for business here, but if I can't find anything else; I wouldn't mind staying here again.
2024 年 4 月に 2 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 19 日)
Karina, thank you for taking the time to leave us review! We appreciate both the positive feedback as well as the constructive feedback, and we will be sure to use this to improve our service in the future! We hope for the opportunity to host you again soon!

6/10 (普通)

MARIA

The property doesn’t tell you about their VALET ONLY parking at hotel until you are there and they don’t help with directing you where you can go park your car.
2024 年 4 月に 2 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 19 日)
Maria, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

10/10 (非常に良い)

Oksana

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 22 日)
Oksana, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 (非常に良い)

Laura

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent
2024 年 4 月に 2 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 19 日)
Laura, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 (非常に良い)

Alfonso

2024 年 4 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2024 年 5 月 6 日)
Alfonso, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 (非常に良い)

Daisy

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I would stay here every time I travel to Glendale, CA
2024 年 4 月に 2 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 16 日)
Thank you very much for your positive feedback! We hope to serve you again in the future.

8/10 (良い)

Maria Belen、CHULA VISTA

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room is great and plenty of space. Front Desk is efficient. Noise level could be better. Comp breakfast is definitely very low quality compared to other hotels.
2024 年 4 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 16 日)
Maria, thank you for taking the time to leave us such a great review! Our team is glad we were able to help you enjoy your stay and will use your feedback to improve even better for the future! We hope to host you again next time you are in the area!

10/10 (非常に良い)

Alan、Crewkerne

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very well located hotel in the heart of Glendale. Highly recommended.
2024 年 3 月に 11 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 15 日)
Alan, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

10/10 (非常に良い)

Anahit

2024 年 4 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2024 年 5 月 6 日)
Anahit, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 (非常に良い)

Anahit

2024 年 4 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2024 年 5 月 2 日)
Anahit, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 (非常に良い)

Saher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 15 日)
Saher, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 (非常に良い)

Kennith

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The exceptional customer service made up for two separate room issues! Jun on the staff was a breath of fresh air and probably provided the best customer service I have experienced in years! The front desk staff and valet staff were also very good. The bad was we were sent to an already occupied room on day one and then moved to a different room on day 2. The room move wasn’t the problem though because we understood there was a random leak, the problem was the lady at the front desk promised a room upgrade and a free meal for the inconvenience but we didn’t receive either. We got a $40 credit for a meal that cost $100 for our family and no room upgrade. I would still give a 5-star review though because the rest of the staff was a bright spot in a tough vacation experience.
2024 年 4 月に 2 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 15 日)
Kennith, thank you for sharing your experience. We appreciate your feedback and are delighted to hear you had a great stay. We take great pride in not only meeting, but also exceeding the expectations of every guest. We hope you will come back and visit us again soon!

8/10 (良い)

CHANGHO、Hyangnam-eup, Hwaseong-si

カップルで旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
위치가 좋았음
2024 年 4 月に 2 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 10 日)
Changho, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

8/10 (良い)

Cossett

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The parking lot don't have lights
2024 年 3 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 10 日)
Cossett, thank you very much for your feedback! We hope to serve you again in the future.

8/10 (良い)

Anahit

2024 年 4 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2024 年 5 月 2 日)
Anahit, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

10/10 (非常に良い)

Lujia

2024 年 3 月に 3 泊滞在
Isabellaからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for your kind review! We look forward to your next stay with us

10/10 (非常に良い)

jennifer

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All the staff members were super friendly and welcoming. Great overnight spot before our trip universal studios.
2024 年 4 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 9 日)
Jennifer, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!

6/10 (普通)

MIRTA、ELK GROVE

家族旅行
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel is nice. When we got our room it did not have any toilet paper, Kleenex or towels. We had to ask the front desk. When the items were delivered the person did not knock before entering our room, he just helped himself in. That was not good! We spoke to the manager but nothing was done. The manager is a young kid with zero experience in customer service!!!!
2024 年 4 月に 2 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 8 日)
Mirta, thank you for taking the time to leave us review. We appreciate the constructive feedback, and we will be sure to use this to improve our service in the future. We hope for the opportunity to host you again soon.

8/10 (良い)

Anahit

2024 年 4 月に 1 泊滞在
Isabellaからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for taking the time to leave us a review. Your feedback is always appreciated and helps us improve. We look forward to your next stay with us.

10/10 (非常に良い)

Claudia

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fue una estancia buena, el hotel estaba limpio y las habitaciones tienen buen espacio lo único que tendría que decir por lo menos mi habitación el colchón de la cama estaba medio hundido y el sofá cama se sentía los hierros tal vez deberían cambiar los colchones pero nada de terror, por lo demás todo muy bueno y el desayuno excelente lo único que el parqueo si cuesta 22 dólares o si eliges el valet son 38. Es un área tranquila y con muchas opciones de comida y puedes ir caminando al mall donde hay mucha variedad de lugares donde puedes comer, muy cerca del zoo otra opcion excelente
2024 年 4 月に 2 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 8 日)
Thank you very much for giving us an excellent score. Our team's commitment to service and guest satisfaction is our main focus, and we are delighted to hear you enjoyed your stay. Looking forward to welcoming you back again soon!

10/10 (非常に良い)

Bagrat

2024 年 3 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 26 日)
Bagrat, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

10/10 (非常に良い)

Derrick

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 8 日)
Derrick, we appreciate you taking the time to review us and leave a perfect rating! We are thrilled to see you enjoyed your stay, and hope you choose us again next time your travels bring you this way.

8/10 (良い)

Devinder

2024 年 4 月に 3 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 25 日)
Devinder, we appreciate the great review! We are glad to see you enjoyed your stay with us, and hope you choose us again next time you are in the area!

4/10 (不満)

Tessa

家族旅行
気になった点 : 清潔度、スタッフとサービス
The front desk woman at checked in told us our reservation was wrong and she did not have a 2 queen room for our family of 5 and we were being given a king. She kept repeating I guess the reservation is wrong, their computers crashed temporarily and eventually with our push back we were given a 2 queen room. We paid for a view room and have a 2nd floor room with a view of the buildings next door and a 7’ utility box.
2024 年 4 月に 1 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 5 日)
Thank you for taking the time to review us, Tessa. It is never our intention to disappoint a guest. We will review this feedback during our next team meeting to ensure it does not happen again. Please don’t hesitate to reach out to the hotel directly if you would like to discuss this issue further. We hope to welcome you back in the future for a more positive experience.

10/10 (非常に良い)

Arthur、Scottdale

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was great. Room wad clean
2024 年 3 月に 4 泊滞在
Ownerからの返信 (投稿日 : 2024 年 4 月 4 日)
Arthur, we appreciate you taking the time to review us. We are very glad to see our staff and property resulted in you having a great stay. Safe travels, and please come see us again in the future!