2/10 Terrible
James
Apr 15, 2024
Disliked: Staff & service, amenities
The man who checked me in was OUTRAGEOUSLY MEAN AND UNNECESSARILY RUDE to me upon check-in ... He made me feel TOTALLY UNWELCOME and that he didn't want me there -- There is a very small cash deposit due upon check-in and I apologized and told him that I had stayed here a few months ago, and I forgot about that, as it is the ONLY hotel that I've stayed at in the US and Europe and South America that requires a CASH deposit --NOT CREDIT CARD -- He got SUPER ANGRY AT ME!!! He shouted at me "If you stayed here a long time ago or short time ago you should know!!!" -- My mouth dropped to the floor!! -- I couldn't believe it -- I asked him if I could check-in and then return in 20 minutes with the cash -- he said yes.
The room was nice, clean -- but his unnecessary meanness to me (I'm almost 60 years of age) a COMPLETE STRANGER and a customer who had just paid to stay there for 5 nights has officially made me not EVER EVER EVER want to do business with Hollywood La Brea Inn EVER again. LOTS of other hotels in Hollywood! Thank you -- Rick Worthy, Actor & Producer ("The Magicians" - NBC/Syfy Network )
James
Stayed 5 nights in Apr 2024