Dear Masahiko, thank you for staying with us during your recent visit to our area. We appreciate your review and hope you will accept our apologies for [customize] while you were here. We hope you will give us another chance to provide you with the exceptional service you deserve in the near future. Sincerely, Hotel Management

Kazuo, thank you for choosing to stay with us at Extended Stay America. We're happy our location worked well for you and that you were pleased with the service provided by our associates. However, we're sorry for the inconvenience you had due to our hotel policy and for not meeting your expectations with our grab-and-go breakfast. Please know to ensure the cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the rooms. We have also made a note of your feedback as we plan any changes to our breakfast selections. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management

Valentino, thank you for choosing to stay at Extended Stay America. We are delighted to hear our ideal location close to many places was perfect for your needs and that you had a nice time with us. We appreciate you being our guest and look forward to welcoming you back! Sincerely, Hotel Management

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management

Thank you for choosing our hotel for your stay. We are disheartened to see the rating and sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience. Sincerely, Hotel Management

Keiichiro, it was a pleasure to have you as our guest at Extended Stay America. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing our hotel. We look forward to your next stay! Sincerely, Hotel Management

Masao, thanks for being our guest at Extended Stay America. We are pleased to know our location was ideal for your needs and that you had an overall good stay. With that said, we are sorry we missed meeting your expectations in regards to the shuttle service. We hope this didn’t overshadow your otherwise great stay and that you will choose us again in the future. Sincerely, Hotel Management

Thank you for staying with us. We are glad you had a nice time here and that you liked our convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management

Thank you for being our guest and for taking time to leave feedback. We are sorry for the issues you had with your bill and the inconvenience it caused. We want all of our guests to have a comfortable and stress-free stay, and we apologize for the mix up. Our front-desk team is always available to help you, so please feel free to reach out to them for any queries that you may have. We hope the positive aspects of your visit will encourage you to choose us again in the future. Hotel Management

It was a pleasure to have you as our guest at Extended Stay America. We are delighted to read you liked the value we offer and that our location was perfect for your needs. We would love to welcome you back the next time you are in the area. Sincerely, General Manager

Thank you for being our guest. We are happy to know you liked our location and had a good time here. It was a pleasure hosting you, and we hope to welcome you back soon. Sincerely, General Manager

Thank you for sharing your valuable feedback. We are happy to know you were pleased with our convenient location and were overall satisfied with your stay. Also, our guests often bring their personal items from home to use in their suite, so our toiletries are available upon request at the front desk and always complimentary. Please accept our apologies if we did not communicate this to you at check-in. We hope to have another opportunity so we can serve you better. Sincerely, General Manager

Yuka, thank you for staying at Extended Stay America - Los Angeles - LAX Airport - El Segundo. It’s our pleasure knowing you loved all the aspects of your trip, especially our excellent service and kitchenette. We hope to have the opportunity of welcoming you back soon. Sincerely, General Manager

Thank you for staying with us and taking the time to share your review. We are glad you had an overall pleasant visit, but I am sorry for failing to meet all of your expectations. We hope to have the opportunity to make your next stay perfect in every respect. Sincerely, General Manager

Dear Amaris, Thank you for bringing this to our attention. We sincerely apologize for the maintenance issues you encountered during your stay. Please accept our apologies for the frustration and inconvenience this caused. We will address these concerns appropriately. Your satisfaction is important to us, and we hope to demonstrate our commitment to outstanding experiences on your next visit.Sincerely,Hotel Managemen

Dear Diego, Thank you for your feedback. While we're glad you appreciated our convenient location, we sincerely apologize for the condition of your room. The cleanliness and maintenance issues you described are unacceptable and not reflective of our standards. We work hard to make every guest's stay a pleasant, seamless experience; therefore, we regret not meeting these expectations. Thank you for bringing this to our attention; we are very grateful for your patience. We hope you will consider giving us another chance in the future.Sincerely, Hotel Management

Dear Christopher, We regret to hear about the smell you experienced in your room. Maintaining a fresh and comfortable environment for our guests is a top priority. We will address this matter with our housekeeping team to ensure thorough cleaning and odor elimination in the future. Your comfort is important to us, and we appreciate your understanding. If you encounter any issues during your stay, please don't hesitate to reach out to our staff so we can address them promptly. We hope you were still able to enjoy your time with us.Sincerely,Hotel Management

Dear Sommer, Thank you for choosing Extended Stay America. We're delighted you found your stay with us convenient and peaceful. Providing a tranquil and convenient environment for our guests is our top priority, and we're thrilled that we could meet your expectations. Thank you for choosing our hotel, and we look forward to welcoming you back again soon!Sincerely,Hotel Management

Dear Cesar A, Thank you for your candid review. We apologize for the valet issues you experienced. Your total satisfaction has always been our top priority; therefore, we regret that this is not what we showed you during your time with us. We appreciate your constructive feedback and hope we have the chance to make it up to you on a future visit.Sincerely,Hotel Management

Dear Tasha, We're delighted to hear that you enjoyed the location of Extended Stay America! Providing convenient accommodations for our guests is a priority. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful experience at our hotel.Sincerely,Hotel Management

Dear Tasha, Thank you for the great review. We love knowing how pleased you were with our location. Thank you for choosing Extended Stay America! We hope you will make the same choice when your travels bring you back to the city.Sincerely,Hforel Management

Dear Kathleen, Thank you for taking the time to share your feedback. We deeply regret the issues you encountered during your stay and sincerely apologize for the inconvenience caused. Your comments about the condition of your room have been duly noted, and we are committed to enhancing the overall guest experience by addressing these concerns. Your feedback is invaluable in helping us identify areas for future improvements, and we appreciate your patience and understanding. Thank you for choosing us, and we look forward to the chance to show you the visit you deserve.Sincerely,Hotel Management

Dear Dawntesha, Please accept our apologies for your allotted suite not meeting your expectations and for any inconvenience this undoubtedly caused. We strive to provide clean and well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. We have discussed your concerns with our housekeeping and maintenance team to ensure all rooms are thoroughly inspected before allocating to future guests. Moreover, we regret the noise disturbances that kept you from resting. While we know this stay did not meet your expectations, we hope for another opportunity to welcome you back for the flawless experience you deserve.Sincerely,Hotel Management

Dear Guest, We appreciate your positive feedback on our pricing, location, and check-in process. However, we regret any inconvenience caused by cleanliness concerns. Your feedback is valuable, and we'll address these issues to enhance the overall guest experience. We hope you give us another opportunity to provide an improved stay in the future. Thank you for choosing us.Sincerely,Hotel Management