Longton Brickcroft Nature Reserve

The room was lovely and the staff helpful but returning after 11pm to find nothing open, no room service and an empty minibar was ridiculous for a hotel of that size. I don’t expect to have to go out to get food when I’m paying that amount for a hotel. Also a lot of noise from outside, terrible soundproofing.

Staff were amazing and helpful, very kind and allowed me to upgrade to a suite as I was there for a special occasion. The hotel itself is beautiful and I love the decor however a downside was no room service and their QR code has not been updated to the new downstairs restaurant TYGA. Also housekeeping did not make the bed during my stay of 3 nights (1 day I put a do not disturb sign) which isn’t what I’m used to. Overall a good experience but there could be some things made better.