Toilet seat downstairs was broken, cleaning condition of shower/bath was not good. I wiped the surface of the dining table, and the cloth turned brown. Also, we had not been informed the cleaner was coming in on Sunday, so it was a bit of a shock when we found out someone had been in the house. All kitchen utencils I had brought from Japan were put into the drawer/cabinet tother with the utencils of the house. However other than that, we are satistied with our stay, and will definitely use this place again if we get a chance.