Dear Guest,Thank you for reaching out and sharing your feedback with us. We sincerely apologize for the experience that did not meet your expectations during your stay at The Lensbury London's Riverside Resort, a place renowned for its exceptional facilities and valued commitment to guest satisfaction.We value your feedback as it helps us identify areas where we can improve our services. We assure you that your feedback has been taken seriously, and we are committed to addressing the issues you encountered. Our team is currently reviewing the details of your experience to ensure that similar situations are avoided in the future.Your satisfaction is our top priority, and we will do everything we can to make things right. If you have any additional comments, concerns, or suggestions, please don't hesitate to contact us. We appreciate your input and would be grateful for the opportunity to discuss your feedback further.We genuinely hope that you will consider giving us another chance in the future. It would be our pleasure to welcome you back to our resort and provide you with the exceptional experience we strive to deliver to all our guests.Thank you once again for bringing this matter to our attention.Sincerely, Juan Pablo Morales Front Office Manager The Lensbury London's Riverside Resort

Dear Guest,Thank you for reaching out and sharing your feedback with us. We sincerely apologize for the experience that did not meet your expectations during your stay at The Lensbury London's Riverside Resort, a place renowned for its exceptional facilities and valued commitment to guest satisfaction.We value your feedback as it helps us identify areas where we can improve our services. We assure you that your feedback has been taken seriously, and we are committed to addressing the issues you encountered. Our team is currently reviewing the details of your experience to ensure that similar situations are avoided in the future.Your satisfaction is our top priority, and we will do everything we can to make things right. If you have any additional comments, concerns, or suggestions, please don't hesitate to contact us at juan.morales@lensbury.com. We appreciate your input and would be grateful for the opportunity to discuss your feedback further.We genuinely hope that you will consider giving us another chance in the future. It would be our pleasure to welcome you back to our resort and provide you with the exceptional experience we strive to deliver to all our guests.Thank you once again for bringing this matter to our attention.Sincerely, Juan Pablo Morales Front Office Manager

Dear Guest,Thank you for your kind words and for choosing for your recent stay at The Lensbury London's Riverside Resort. We appreciate you taking the time to share your positive experience with us. It's wonderful to hear that we were able to provide you with a unique and enjoyable stay that exceeded your expectations.Our team strives to deliver exceptional service and create memorable moments for our guests, and we are delighted that we succeeded in doing so during your visit. Your satisfaction is our top priority, and we are thrilled to know that we achieved that goal.We truly value your patronage and loyalty, and we look forward to welcoming you back at The Lensbury London's Riverside Resort in the future. If there is anything else we can assist you with or any special requests you may have for your next stay, please don't hesitate to let us know. We will be more than happy to accommodate your needs.Thank you again for your kind review. We appreciate your feedback and the opportunity to serve you. We hope to have the pleasure of hosting you again soon.Sincerely, Juan Pablo MoralesFront Office Manager

Dear Guest,Thank you for your kind words and for choosing The Lensbury Resort for your recent stay. We appreciate you taking the time to share your positive experience with us. It's wonderful to hear that we were able to provide you with a unique and enjoyable stay that exceeded your expectations.Our team strives to deliver exceptional service and create memorable moments for our guests, and we are delighted that we succeeded in doing so during your visit. Your satisfaction is our top priority, and we are thrilled to know that we achieved that goal.We truly value your patronage and loyalty, and we look forward to welcoming you back at The Lensbury Resort in the future. If there is anything else we can assist you with or any special requests you may have for your next stay, please don't hesitate to let us know. We will be more than happy to accommodate your needs.Thank you again for your kind review. We appreciate your feedback and the opportunity to serve you. We hope to have the pleasure of hosting you again soon.Sincerely, Juan Pablo MoralesFront Office Manager

Dear Guest,Thank you for your kind words and for choosing The Lensbury Resort for your recent stay. We appreciate you taking the time to share your positive experience with us. It's wonderful to hear that we were able to provide you with a unique and enjoyable stay that exceeded your expectations.Our team strives to deliver exceptional service and create memorable moments for our guests, and we are delighted that we succeeded in doing so during your visit. Your satisfaction is our top priority, and we are thrilled to know that we achieved that goal.We truly value your patronage and loyalty, and we look forward to welcoming you back to our hotel in the future. If there is anything else we can assist you with or any special requests you may have for your next stay, please don't hesitate to let us know. We will be more than happy to accommodate your needs.Thank you again for your kind review. We appreciate your feedback and the opportunity to serve you. We hope to have the pleasure of hosting you again soon.Sincerely, Juan Pablo MoralesFront Office Manager

Dear Guest,Thank you for your kind words and for choosing The Lensbury Resort for your recent stay. We appreciate you taking the time to share your positive experience with us. It's wonderful to hear that we were able to provide you with a unique and enjoyable stay that exceeded your expectations.Our team strives to deliver exceptional service and create memorable moments for our guests, and we are delighted that we succeeded in doing so during your visit. Your satisfaction is our top priority, and we are thrilled to know that we achieved that goal.We truly value your patronage and loyalty, and we look forward to welcoming you back to our hotel in the future. If there is anything else we can assist you with or any special requests you may have for your next stay, please don't hesitate to let us know. We will be more than happy to accommodate your needs.Thank you again for your kind review. We appreciate your feedback and the opportunity to serve you. We hope to have the pleasure of hosting you again soon.Sincerely, Juan Pablo MoralesFront Office Manager

Dear Guest,Thank you for reaching out and sharing your feedback with us. We sincerely apologize for the experience that did not meet your expectations during your stay. We value your feedback as it helps us identify areas where we can improve our services.We assure you that your feedback has been taken seriously, and we are committed to addressing the issues you encountered. Our team is currently reviewing the details of your experience to ensure that similar situations are avoided in the future. Your satisfaction is our top priority, and we will do everything we can to make things right.If you have any additional comments, concerns, or suggestions, please don't hesitate to contact us. We appreciate your input and would be grateful for the opportunity to discuss your feedback further.We genuinely hope that you will consider giving us another chance in the future. It would be our pleasure to welcome you back to our hotel and provide you with the exceptional experience we strive to deliver to all our guests.Thank you once again for bringing this matter to our attention.Sincerely, Juan Pablo MoralesFront Office Manager

Dear Guest,Thank you for reaching out and sharing your feedback with us. We sincerely apologize for the experience that did not meet your expectations during your stay. We value your feedback as it helps us identify areas where we can improve our services.We assure you that your feedback has been taken seriously, and we are committed to addressing the issues you encountered. Our team is currently reviewing the details of your experience to ensure that similar situations are avoided in the future. Your satisfaction is our top priority, and we will do everything we can to make things right.If you have any additional comments, concerns, or suggestions, please don't hesitate to contact us. We appreciate your input and would be grateful for the opportunity to discuss your feedback further.We genuinely hope that you will consider giving us another chance in the future. It would be our pleasure to welcome you back to our hotel and provide you with the exceptional experience we strive to deliver to all our guests.Thank you once again for bringing this matter to our attention.Sincerely, Juan Pablo MoralesFront Office Manager

Dear Guest,Thank you for reaching out and sharing your feedback with us. We sincerely apologize for the experience that did not meet your expectations during your stay. We value your feedback as it helps us identify areas where we can improve our services.We assure you that your feedback has been taken seriously, and we are committed to addressing the issues you encountered. Our team is currently reviewing the details of your experience to ensure that similar situations are avoided in the future. Your satisfaction is our top priority, and we will do everything we can to make things right.If you have any additional comments, concerns, or suggestions, please don't hesitate to contact us. We appreciate your input and would be grateful for the opportunity to discuss your feedback further.We genuinely hope that you will consider giving us another chance in the future. It would be our pleasure to welcome you back to our hotel and provide you with the exceptional experience we strive to deliver to all our guests.Thank you once again for bringing this matter to our attention.Sincerely, Juan Pablo MoralesFront Office Manager

Dear Guest,Thank you for your kind words and for choosing our hotel for your recent stay. We appreciate you taking the time to share your positive experience with us. It's wonderful to hear that we were able to provide you with a unique and enjoyable stay that exceeded your expectations.Our team strives to deliver exceptional service and create memorable moments for our guests, and we are delighted that we succeeded in doing so during your visit. Your satisfaction is our top priority, and we are thrilled to know that we achieved that goal.We truly value your patronage and loyalty, and we look forward to welcoming you back to our hotel in the future. If there is anything else we can assist you with or any special requests you may have for your next stay, please don't hesitate to let us know. We will be more than happy to accommodate your needs.Thank you again for your kind review. We appreciate your feedback and the opportunity to serve you. We hope to have the pleasure of hosting you again soon.Sincerely, Juan Pablo MoralesFront Office Manager

Dear Guest,Thank you for reaching out and sharing your feedback with us. We sincerely apologize for the experience that did not meet your expectations during your stay. We value your feedback as it helps us identify areas where we can improve our services.We assure you that your feedback has been taken seriously, and we are committed to addressing the issues you encountered. Our team is currently reviewing the details of your experience to ensure that similar situations are avoided in the future. Your satisfaction is our top priority, and we will do everything we can to make things right.If you have any additional comments, concerns, or suggestions, please don't hesitate to contact us. We appreciate your input and would be grateful for the opportunity to discuss your feedback further.We genuinely hope that you will consider giving us another chance in the future. It would be our pleasure to welcome you back to our hotel and provide you with the exceptional experience we strive to deliver to all our guests.Thank you once again for bringing this matter to our attention.Sincerely, Juan Pablo MoralesFront Office Manager

Hi Gillian,Thank you for taking a moment to rate your stay. I am pleased to see you enjoyed your time with us.We hope to welcome you back to The Lensbury Resort in the future.

Dear Amy,Thank you for taking a moment to rate your stay. I am pleased to see you enjoyed your time with us.We hope to welcome you back to The Lensbury Resort in the future

Dear Michael,Thank you for sharing your 10/10 rating. We are pleased you enjoyed your experience at The Lensbury Resort and hope to welcome you again in the future.

Hi Jayne,Thank you for taking a moment to share your experience. I am sorry to see our accommodation did not meet expectations but pleased you like our location.We hope to welcome you to The Lensbury Resort again in the future.

Good Evening,Thank you for taking a moment to share your review. I am sorry to see our accommodation fell below your expectations on this occasion but pleased the team offered a warm welcome.We hope to welcome you again in the future.

Dear Amanda,Thank you choosing The Lensbury Resort for your stay and for taking a moment to share your review.We are pleased to see you enjoyed your time with us hope to welcome you again in the future.

Thank you for sharing your 10/10 rating. We are pleased you enjoyed your experience at The Lensbury Resort and hope to welcome you again in the future.

Dear Robert,Thank you for sharing your 5* rating. We are pleased you enjoyed your experience at The Lensbury Resort and hope to welcome you again in the future.

Hi Christopher,Thank you for taking a moment to rate your stay. We are pleased to see you enjoyed your time with us and hope to welcome you again in the future.

Hi Timothy,Thank you for sharing your review. I am sorry to see our accommodation did not meet your expectations on this occasion, but pleased you enjoyed our children's play area.We hope to welcome you back in the future.

Hi Tim,Thank you for taking a moment to rate your stay.I am glad to see your enjoyed your time with us, enjoying a plentiful breakfast and exploring the local area.We hope to see you again for a future stay.

Dear Laudinesse,Thank you for your review. It is wonderful to see you enjoyed your time with us.We hope to welcome you again in the future.

Thank you for your 10/10 review. We are pleased to see you enjoyed your time with us and hope to welcome you again in the future.

Thank you for your review. We are pleased to see your enjoyed your experience and hope to see you again in the future.

Dear Lisa,Thank you for taking a moment to rate your stay. I am pleased to see you enjoyed your time with us.We hope to welcome you back to The Lensbury Resort in the future.

Hi Sean,Thank you for sharing your rating. We are pleased you enjoyed your time at The Lensbury Resort and hope to welcome you again in the future.

Dear Christopher,Thank you for taking a moment to rate your stay. I am pleased to see you enjoyed your time with us.We hope to welcome you back to The Lensbury Resort in the future.

Hi Steven,Thank you for sharing your 10/10 rating. We are pleased you enjoyed your time at The Lensbury Resort and hope to welcome you again in the future.

Dear Arash,Thank you for taking a moment to rate your stay. I am pleased to see you enjoyed your time with us.We hope to welcome you back to The Lensbury Resort in the future.

Dear Hisuk,Thank you for sharing your 10/10 rating. We are pleased you enjoyed your time at The Lensbury Resort and hope to welcome you again in the future.

Thank you for sharing your 10/10 rating. We are pleased you enjoyed your experience at The Lensbury Resort and hope to welcome you again in the future.

Dear Alan,Thank you for sharing your 5* rating. We are pleased you enjoyed your experience at The Lensbury Resort and hope to welcome you again in the future.

Dear Alan,Thank you choosing The Lensbury Resort for your stay and for taking a moment to share your rating.I am pleased to see you enjoyed your overall experience with us.We hope to welcome you again in the future.

Dear Andrew,Thank you choosing The Lensbury Resort for your stay and for taking a moment to share your review.I am pleased to see you enjoyed your overall experience with us and hope to welcome you again in the future.

Hi Anthony,Thank you for sharing your 5/5 rating. We are pleased you enjoyed your experience at The Lensbury Resort and hope to welcome you again in the future.

Dear Lynda,Thank you for sharing your 5/5 rating. We are pleased you enjoyed your experience at The Lensbury Resort and hope to welcome you again in the future.

Dear Mark,Thank you choosing The Lensbury Resort for your stay and for taking a moment to share your review.I am pleased to see you enjoyed your time with us.We hope to welcome you again in the future.

Hi Wayne,Thank you for taking a moment to rate your stay. I am pleased to see you enjoyed your overall experience with us and hope to welcome you back to The Lensbury Resort in the future.

Hi Kathleen,Thank you for sharing your 10/10 rating. We are delighted you had a wonderful stay with us at The Lensbury Resort and very much look forward to welcoming you again in the future.

Hi Mark,Thank you for taking a moment to review your stay.I am sorry to see you did not find our accommodation to be as expected for a 4* hotel, finding your room to be small and carpet to be tired.Thank you for advising us of the error on hotels.com description of us regarding room service. We will see that this is corrected swiftly. I am sorry these factors had a negative impact on your overall experience with us.Please rest assured we learn from our reviews and feedback given as this helps us make improvements to the hotel and the way we work, so I appreciate you sharing.We hope to welcome you back to The Lensbury Resort in the future.

Hi Julian,Thank you for taking a moment to review your stay.I am sorry to see you found the portion sizes in our restaurant to be small and our accommodation did not quite meet expectations on this occasion.We learn from our reviews and feedback given us this helps us make improvements to service, so I appreciate you sharing.We hope to welcome you again in the future.

Hi Tina,Thank you choosing The Lensbury Resort for your stay and for taking a moment to share your rating.We hope to welcome you again in the future.

Hi Michael,Thank you for sharing your 10/10 rating. We are pleased you enjoyed your experience at The Lensbury Resort and hope to welcome you again in the future.

Hi Bhavna,Thank you for sharing your rating. We are pleased you enjoyed your experience at The Lensbury Resort and hope to welcome you again in the future.

Hi Deirdre,Thank you very much for sharing your review. We are pleased to see you enjoyed your stay.We look forward to welcoming you back to The Lensbury Resort in the future.

Hi Luke,Thank you very much for rating your experience. We are pleased to see you enjoyed your stay.We hope to welcome you back to The Lensbury Resort in the future.

Hi Mark,Thank you very much for sharing your 5/5 review. We are very pleased to see you enjoyed your stay.We hope to welcome you back to The Lensbury Resort in the future.

Hi Oliver,I am sorry to see you had a disappointing overall experience with us.It would be great if you could elaborate with some details so that we have an understanding of where we went wrong and what we could have done differently to make your time with us enjoyable.We hope to welcome you again in the future.